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Copilot said: I recently stayed at this hotel and overall had a positive experience. The staff were friendly, welcoming, and always happy to help, which made for a pleasant stay. The location is excellent, with easy access to local amenities, restaurants, shops, and transport links, making it a great base for exploring the area. The room was clean and comfortable, although it was a little on the small side. During my visit, the weather was exceptionally warm, and unfortunately there were no air conditioning controls in the room. As only one window could be opened, the room became quite hot and uncomfortable at times. Opening the window helped, but it also exposed the room to a significant amount of noise from outside, particularly during the night. Despite these issues, the hotel's great location and friendly staff made for an enjoyable stay. If room temperature and noise control were improved, it would make a noticeable difference to the overall guest experience.

We had a late checkin and the hotel told us to inform the late arrival for key collection procedures as no one will be at the front desk. We informed them of late arrival. After 4 phone calls and 3 mail, no procedure for late arrival. Each time we called they said they will provide the instruction in the next few hours. No reply to the mail. They just spoiled our day of check in keeping us in very uncertain state.

This apartment is a perfectly serviceable apartment in the heart of Gamla Stan (or old town) in Stockholm. You have to keep in mind that the entire town is very old, and this building is probably a few hundred years. it has been retrofitted, but still retains the feel of an old European apartment. Wooden plank floors, large windows, lots of natural light during the day, tight spaces. It is between two restaurants and can be noisy at night. We were on a side apartment, so that noise wasn't that bad. The garbage and glass collection at 6-7 in the morning was. Watch those narrow winding stairs. Don't want to fall down those! There is one very large bedroom with a large double bed. Small kitchen and table. Microwave, Electric stove top. The pull out sofa is the sitting area and takes up a lot of space between the kitchen and bathroom/front door area when open. There are a ton of 220v EU style outlets everywhere, but no US 110v adapters or USB phone charging plugs, so make sure you bring your own if needed. The bathroom is large and roomy, good shower pressure but can get water leakage by the floor as they are not totally sealed. Overall, the apartment was fine. Nothing fancy. Just a place to crash. The location however is great. Right in the middle of tourist town. 10 minutes or less to either side of the Island. Easy to walk to almost anywhere of note in the vicinity.