Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Check availability

Reviews of Americas Best Value Inn Roosevelt Ballard

2 out of 5
Americas Best Value Inn Roosevelt Ballard
2203 East Highway 40, Roosevelt, UT

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 299 reviews" "
Rating 8 - Good. 118 out of 299 reviews" "
Rating 6 - Okay. 51 out of 299 reviews" "
Rating 4 - Poor. 37 out of 299 reviews" "
Rating 2 - Terrible. 19 out of 299 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good price compare to others rooms
Stayed 1 night in May 2024

2/10 Terrible

Trenton

Disliked: Staff & service
Stayed 3 nights in May 2024
Response from paul on 26 May 2024
apologies

8/10 Good

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was friendly as could be
Stayed 1 night in May 2024

4/10 Poor

Ashton

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from paul on 23 May 2024
thanks for your response

6/10 Okay

Brad

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
At 11 there’s no delivery and room could’ve been more clean
Stayed 1 night in Apr 2024
Response from paul on 4 May 2024
We'll definitely take note of that and work towards enhancing our services in those aspects. Thank you for bringing it to our attention.

6/10 Okay

Earl

Stayed 1 night in May 2024

2/10 Terrible

Brett

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs to be upgraded
Stayed 1 night in Apr 2024
Response from paul on 28 Apr 2024
Dear guest Thank you for taking the time to share your feedback with us. We are truly sorry to hear about

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible booked this at 10 pm at night (well after check in) but got the date wrong was meant to be for the 24th) tried to contact them with no answer, kept trying still no answer ended up going through the app and Expedia contacted them and they said I could not get a refund or even change the date to today… so I paid for a room I never used so 0/10 from me if that’s how they act to not having someone stay then I am dosgusted and will voice this opinion to anyone I meet
Stayed 1 night in Apr 2024
Response from paul on 25 Apr 2024
I'm sorry to hear about your frustrating experience with booking through Expedia and the hotel's response. It's certainly disappointing when you're unable to reach the property to rectify a mistake in booking dates, especially when it results in paying for a room that couldn't be used.It's understandable that you feel upset and disappointed with the outcome. It might be helpful to review Expedia's policies regarding cancellations and changes, especially when booking late at night or after the hotel's night audit. Leaving feedback about your experience can also be a way to share your concerns and potentially prompt improvements in customer service.I hope your future travel experiences are smoother and more enjoyable. If you have any questions or need further assistance, please don't hesitate to reach out.

8/10 Good

Marda, Stansbury

Stayed 1 night in Apr 2024

8/10 Good

Luke

Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is dated but clean and for the price, worth it.
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Business traveller
Disliked: Amenities, property conditions & facilities
The room is dated and smells like cigarettes
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Business traveller
Liked: Cleanliness
Disliked: Amenities
The property is dated and smells of cigarettes!
Stayed 1 night in Mar 2024

8/10 Good

Crystal

Travelled with family
Outdated property. Holes in the sheets, bugs crawling all over the floor in the bathroom, non smoking room smelled like cigarettes. But it was warmth from the storm that hit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Taryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked me in was amazing!! Great customer service, informed me of the free breakfast!! Awesome job!! Thanks Taryn Tezak
Stayed 1 night in Feb 2024

6/10 Okay

JanaLee

Stayed 1 night in Feb 2024

10/10 Excellent

Katherine

Liked: Staff & service
The gentleman who helped us was awesome!
Stayed 2 nights in Jan 2024

8/10 Good

Chrissie

Liked: Staff & service
Stayed 3 nights in Jan 2024

2/10 Terrible

Traci

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms where dirty . We tried to check out to go to a new hotel and they wouldnt even. He k us out. There was bugs, bloody sheets, hair in the bath tub, mold in the coffee maker and so on. We are still trying to get a refund from this hotel. We where told we had to wait for the manager to come back on 01/02 .
Stayed 1 night in Dec 2023
Response from paul on 8 Jan 2024
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 Good

Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, seemed louder then most place I have stayed. Bed was hard.
Stayed 1 night in Dec 2023

6/10 Okay

Katrina

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Robert J

Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Awilda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a smoking room by mistake. The owner was great and understanding in changing the room for me.
Stayed 1 night in Nov 2023

6/10 Okay

Lila

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Leydy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was fairly clean, parking was easy, As n average motel stay. No real complaints.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort
Towel rack was falling off to wall.....room heater was very dated .....very noisy next to 2 lane highway
Stayed 1 night in Sep 2023
Response from paul on 1 Oct 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 Poor

Grant

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn't have towels, smelled like cigarettes, and the hotel didn't have enough roll away beds so I had to sleep on the floor.
Stayed 1 night in Sep 2023
Response from paul on 25 Sept 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 Good

Thomas

Stayed 1 night in Sep 2023

8/10 Good

Byron

Liked: Cleanliness, staff & service
We could hear the people above us but overall it was fine
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2023

10/10 Excellent

CATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very reasonable and responsive in fulfilling my requests.
Stayed 1 night in Sep 2023

2/10 Terrible

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is not cleaned well. There was fingernail clipping, hair and bugs. The shower curtain was originally white but had black dirt all over it. Front desk guy was super nice and friendly.
Stayed 3 nights in Aug 2023
Response from paul on 31 Aug 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Really nice staff and very friendly. The room was a bit dirty; carpet was not vacuumed well, hair in the tub drain, pair of shoes behind the door….. lol but I still had a great time! Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Taylor

Stayed 5 nights in Aug 2023

8/10 Good

Angela

Travelled with partner
Liked: Staff & service
The room was not the best for the price. Burns in the blankets and the carpet was questionable. I've stayed at the Best Western up the street for $30 more and it was a much nicer place. Not bad for a nights rest though.
Stayed 1 night in Jul 2023

6/10 Okay

Ben

Stayed 1 night in Jul 2023

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected from this type of motel. Room was clean, hot water, beds were great. My only complaint is two out of the three towels had large stains on them. Other than that I would stay here again.
Stayed 1 night in Jul 2023

2/10 Terrible

Triana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Scared and disappointed.
Given the cost of the two rooms we paid, we assumed the room would be decent even though we knew it wasn’t the most up to date. We were sorely mistaken. Cigarette butts on the stairs, garbage on the ground, stains on the sheets, holes in the bed covers, unknown substances on the walls and someone’s used soap in the shower. The room smelled sour upon entering in and that was due to the very loud wall unit air conditioner. We were in a town 30 minutes away for work at the rodeo, and weren’t back to our room until 1AM. At about 2:30, someone near our room started banging on doors. At about 3AM, more banging on doors and a woman started screaming and wailing outside on the walkway. My assumption is other guests and management came out to try to calm her down to no avail. Multiple voices were heard and so I thought it was handled. At about 3:45 more screaming and wailing from the same woman with other people and then more banging on doors. It finally settled down, but overall, took 2 hours of a lot of commotion and it sounded like the police were involved. We were supposed to stay two nights, but with a child with us and having to work until late again the next night, we weren’t taking our chances. When I discussed the situation with management and that we were going to find a new hotel, I was told that they weren’t aware of the situation during the night, and that I was at fault for not calling the front desk when everything was going on.
Stayed 2 nights in Jul 2023
Response from paul on 11 Jul 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from paul on 5 Jul 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 Good

Adam

Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Stayed 1 night in Jun 2023

10/10 Excellent

Bradley

Stayed 2 nights in Jun 2023

6/10 Okay

Justin

Stayed 2 nights in May 2023

2/10 Terrible

Pamela

Travelled with family and small children
Disliked: Property conditions & facilities
Reserved a non smoking room. They gave me a smoking room. Police showed up due to other guests being out of control. It was a trashy, dirty place to stay. Never again.
Stayed 1 night in May 2023
Response from paul on 30 May 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

10/10 Excellent

ALEKSANDR, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool was clean
Stayed 1 night in May 2023