Exterior
Check availability

Reviews of Hotel La Ciudad

3 out of 5
Hotel La Ciudad
Plaza Sor Angela De La Cruz, Ronda, Malaga

Reviews

5.8
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 3 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Clive

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Experience
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall place is clean. However there are no on-site management. The staffs are located at another property, 5-10min walking. Checkin process was not easy as the property door was closed - had to call the property but they didn’t speak English well so took a few tries before sending someone to the property to open the door and check in. Additionally, would not recommend for solo female traveler as the room felt very unsafe (the bedroom had doors opened to the hallway that did not seem to be locked securely) and the establishment is very dark and scary at night.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
No one was at the hotel to let us in ...we arrived in the afternoon and had reservations. The plumbing drains filled the rooms with a sewage smell. The wifi was difficult to open. Other guests arrived at night and couldn’t get in location is perfect. Room was clean and hotel was attractive. They just need someone to be there. We do not travel with a phone and even the other guests who did needed our help getting a number to call.
Stayed 2 nights in Sep 2018

4/10 Poor

Uta

Travelled with family
Disliked: Staff & service
Wir hatten das Hotel für eine Nacht gebucht. Eine Rezeption gibt es nicht. Die Übergabe des Schlüssels fand erst nach Rücksprache mit hotels.de mehr als 1 Stunde später, statt. Telefonisch war unter der angegebenen Nummer niemand zu erreichen. Wir waren im Hotel die einzigen Gäste und erhielten den Schlüssel für das gesamte Haus. Am nächsten Tag kamen weitere Gäste hinzu. Der Pool war veralgt und nicht verwendbar. Das ganze Haus macht insgesamt einen recht verwaisten Eindruck. Allerdings hat das Gebäude einen umwerfend historischen Charme und mit der Lage zum Platz und der Lage in der historischen Altstadt eine gewisse Einzigartigkeit. Wer sich mit einem historischen Ambiente anfreunden kann und bereit ist Kompromisse einzugehen. Ist in diesem Haus gut aufgehoben. Der Preis war allerdings für unser Dafürhalten nicht angemessen
Stayed 2 nights in Oct 2023

8/10 Good

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Buen sitio, muy tranquilo
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
L'accueil est assuré a distance depuis l'hotel Don Miguel. Encore fallait-il le savoir et avoir le bon numéro de téléphone pour les joindre... Coquet, du charme, au coeur de la vieille ville. Parcourir les rues pavées avec sa valise contribue à l'expérience.
Stayed 1 night in Apr 2019