"Hotel is in a great location relative to the train station. Staff were very nice and helpful. Room was disappointing with the toilet seat broken, faucet handle completely came off and no towels in the room. "
"An excellent hotel, everything you need was delivered to a high standard. The reception staff and all the staff were very friendly and exceptionally helpful."
"Excellent staff assistance and help. They speak good English and very friendly including staff at the bistro across the road which are very professional on their job. They really give you the best experience when staying there . "
"Lots of shops and restaurants within 5-10 mins walk, and very close to the train and bus stations. Staff are very friendly and helpful, and the rooms are very clean and well appointed (plenty of hangers and towels)."
"One of the best hotels I have stayed in, I can not fault it. Lovely staff, very comfortable, well appointed room and good breakfast. I would stay here again if visiting Bergamo. 😊"