"Modest lodging experience. Over promised and underdelivered on service and accommodations. Pics were misleading, mainly appearing to be on the waterfront. I should have examined further. Courtesy transportation delivered a great customer experience."

"We had such a wonderful stay here! Lots of amenities, great staff, location, and room size."

"Rooms and staff were great! The walls were a little thin, and there were limited restaurants nearby."

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an ..."

"Hotel was gorgeous. Only comment was the pool is unheated."

"Amazing hotel, clean rooms very friendly staff, fantastic food !!"