Rockless Trip

Fairmont Royal Pavilion has great potential with its beautiful setting, but the service fell short of our expectations as this is a high end hotel with a price tag to match. The Fairmont Pavilion has truly stunning views and is a picture perfect setting. However, the overall experience was let down by the level of service, which lacked the warmth and attentiveness Compared to other, even lower-rated hotels we’ve stayed at on the island, where staff consistently went above and beyond to ensure a comfortable and memorable stay, the Fairmont felt impersonal. The service lacked that special touch that makes guests feel truly welcome and cared for. While the setting is undeniably beautiful, the experience didn’t quite meet our expectations, especially given the Fairmont’s reputation.

O2 (staff is superb-very friendly -kind) has NO real entertainment during the day or night. the resort is nice but not for people who like entertainment. they do entertainment only on Wed for 2 hrs (great). No music or anything there. 1 very nice restaurant with good food piano bar. the other places the food is not good. the food hrs are NOT good if you get hungry at night after 9pm (no food).

Very nice, clean property with friendly staff who went above and beyond to make our stay enjoyable. Meals and drinks were all good at the restaurants and bars. Always ample seating at the pools, beach, and bars. Children at the resort were so well-behaved. We liked the beach, but we were very disappointed that it wasn't a particularly swimmable area. Sargassum seaweed, rough surf, broken coral, and rocks prevented us from going in the water. We went over to the Caribbean side, and it was absolutely beautiful, and we were able to swim in the calm, clear water.

Great food and service. Beach isn't as nice as West coast but hotel offered 10 min transfer to Carlisle Bay for crystal clear waters and snorkeling.

The property is nice and the people are friendly and made our visit very pleasant