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Reviews of Fairfield Inn & Suites by Marriott Rockford

2.5 out of 5
Fairfield Inn & Suites by Marriott Rockford
7651 Walton Street, Rockford, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 771 reviews" "
Rating 8 - Good. 197 out of 771 reviews" "
Rating 6 - Okay. 39 out of 771 reviews" "
Rating 4 - Poor. 23 out of 771 reviews" "
Rating 2 - Terrible. 22 out of 771 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
It was a quiet clean room with a nice breakfast in the morning. Very clean!
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi and pool!
Stayed 2 nights in May 2024

10/10 Excellent

Tammy, Seguin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Warm greeting by staff and comfortable stay.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff are friendly and helpful. Great breakfast options and nice clean rooms. Would definitely stay here again.

10/10 Excellent

Brian

Stayed 1 night in Apr 2024

10/10 Excellent

Bob and Deb

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean and comfortable environment. Beds were very comfortable. The staff were absolutely incredible! My favorite what the lady in the breakfast area. She was singing and so joyful it was contagious! The only downside was not microwave in the rooms.
Stayed 1 night in Apr 2024

8/10 Good

Hassan

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard Rockford was a dump but this place is in a nice area surrounded by plenty of food options.
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. A good value. Unfortunately the hot tub was not functional, but otherwise a perfect property.
Stayed 1 night in Apr 2024

2/10 Terrible

richard, madison

Stayed 1 night in Apr 2024

4/10 Poor

Kori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was in a room with a broken T.V. and a not so clean room. I told the front desk that I hope I’m not charge for a T.V. I didn’t break.
Stayed 1 night in Apr 2024

10/10 Excellent

Irving

Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Clean and quiet budget hotel. The staff was very friendly. The rooms are a bit outdated and could use some TLC. We were disappointed that the hot tub was out of order. Breakfast options were good for our family of 4.
Stayed 1 night in Mar 2024

8/10 Good

Elaine

Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was really good and the lady ho server and make sure is always food was fantastic and super kind. Thank you so much
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located just off the interstate. It was clean and the staff were very kind.
Stayed 1 night in Mar 2024

10/10 Excellent

Paula, Eagle River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Fireplace and seating in lobby and breakfast area. Nice pool and hot tub.
Stayed 1 night in Mar 2024

10/10 Excellent

Maricela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay affordable
Stayed 1 night in Mar 2024

10/10 Excellent

Gabriel

Liked: Amenities
The people serving guests at this fairfield are fantastic. The attendant at breakfast was singing and infectious positive.
Stayed 1 night in Mar 2024

8/10 Good

Leticia

Travelled with family, Travelled with family and small children, Business traveller
It’s really small
Stayed 1 night in Mar 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-90. Many stores and restaurants in the area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Judith

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah, Crystal Lake

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff was kind, accommodating, and very helpful. The breakfast options were sufficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and really like this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My thanks to mary
Mary, who runs the morning breakfast buffet, is an outstanding employee. Truly cares about her job and the guests. She is amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kimberly

We liked how easy it was to get to local places and tons of food options. Breakfast being included was nice. Overall, it seemed very short staffed (sign of the times?). Our room didn’t get cleaned after night 1 but towels didn’t even get refreshed. No bags in garbage cans. No towels by the pool. Upon asking for each of the things someone brought them but you had to call and find someone. The free breakfast was nice and the staff there restocked constantly.
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The rooms were very clean, super comfortable bed, the breakfast was very good and had a lot of choices of hot and cold food, check in and out was very quick and the service from the hotel store was also very quick even late at night, in our first room the TV wasn't working properly and they switched us to a different room immediately and will definitely stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Mark

Stayed 3 nights in Jan 2024

10/10 Excellent

Nabeel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great stay and awesome breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024

2/10 Terrible

MICHAEL

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a blizzard and we had a non refundable rate. We wanted to hi but could not because of the weather. Called State Police and were told that interstate 39 which is the only close route, was impassable dow to ice and snow. So. we not only list our room, but also were not able to go to our families.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Comfortable bed and pillows, nice bedding, clean, easy to control room temp. Would stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Sydney

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The general manager is extremely rude and thinks it's okay to threaten 12-year-old kids. She closed the pool for the night and tried to state that the kids ruined her pool so they could no longer swim.
Stayed 1 night in Jan 2024

10/10 Excellent

C James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff was helpful. Good night's sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed so I could accompany my son at 3am to the coach usa. It was very convenient location and very close to the bus area. I will definitely be back and stay again. The breakfast was amazing for a week day. They had many choices and very clran place.
Stayed 1 night in Jan 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, would stay again.
Clean and quiet. Breakfast was good. Nice staff (especially breakfast lady!) Would have appreciated someone stopping by the pool to tell some people to take their alcohol and food to their rooms. It was a bummer to not be able to use the hot tub the night we were there.
Stayed 1 night in Dec 2023

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub at this Fairfield is excellent...it is actually hot and the jets are strong
Stayed 5 nights in Dec 2023

2/10 Terrible

Mindie

Disliked: Cleanliness, property conditions & facilities, room comfort
Dated Not very nice
It felt very old and dated. Bed was not comfortable, sheets were scratchy, not enough outlets, for a few dollars more a night the garden hotel next to it is a huge improvements. I would not stay here again. Ok if you have no other choices but if you do try somewhere else.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas
Welcoming place to stay on Christmas night. Great service and relaxing.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Staff was friendly and efficient. Room was clean, bed was comfortable. Pool seemed a bit cloudy and could have been a couple degrees warmer. Hot tub was warm with strong jets, liked it. Bath towels were small. Breakfast was a nice variety. Will stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Liked: Room comfort
Stayed 1 night in Dec 2023