Indoor pool

Reviews of Baymont by Wyndham Rockford

3 out of 5
Baymont by Wyndham Rockford
662 N Lyford Rd, Rockford, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews" "
Rating 8 - Good. 286 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Desk on 19 May 2024
Thanks much:)

10/10 Excellent

Joan, Muskegon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some maintenance issues and were well taken care of by staff and management!
Stayed 4 nights in May 2024
Response from Desk on 19 May 2024
We are pleased to see we where able to rectify the issues while staying with us promptly and we look forward to seeing you again in your travels.

10/10 Excellent

Lai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2024
Response from Desk on 19 May 2024
Thanks:)

8/10 Good

Lea, Rochester

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice breakfast.
Stayed 1 night in May 2024
Response from Desk on 19 May 2024
Thank-You!

10/10 Excellent

randhir

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean place with nice breakfast
Stayed 1 night in May 2024

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Randall, Brainerd

Stayed 1 night in Apr 2024
Response from Desk on 19 May 2024
Thanks

4/10 Poor

Mark

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Elevator broken, my room was on the third floor. My wife coulden't carry the beer cooler up three floors. She is eighty years old.
Stayed 2 nights in Apr 2024
Response from MOD on 1 May 2024
Thank you for taking the time to leave a review. We apologize for any hardship you may have been caused due to our elevator being down temporarily. I show we did attempt to reach out to you the day prior to arrival to inform you of such via' phone, when we where unsuccessful we sent a message through Expedia. Thankfully at Check-In we where able to accommodate you with a handclapped accessible 1st floor room. My time stamp shows in our system; 4/19/2024 4:36:46 PM. Please contact us directly if you so choose in regards to your stay. We wish you safe travels and a most pleasant day!

2/10 Terrible

Leslie

Liked: Cleanliness
Disliked: Amenities
Elevator broken so we lost our king bed on the upper floor and had to settle on the first floor with a queen bed! Not handicapped accessible!!!
Stayed 1 night in Apr 2024
Response from MOD on 20 Apr 2024
We are sorry for the inconvenience of our Elevator going down unexpectedly however glad we where able to get you into a first floor room to lessen the burden. As discussed please look for your adjustment request submitted this morning. We wish you safe travels and a pleasant day.

2/10 Terrible

Tyler

Disliked: Staff & service, property conditions & facilities
Why is there a $100 deposit when booking online. They already have my card info. Deposit racket is normally only for cash payments. Now itll take what up to 10 days to get my deposit back? Meanwhile the hotel gets to sit on it?
Stayed 1 night in Apr 2024
Response from MOD on 20 Apr 2024
Please note the info upon Booking for our property stating there is a 100.00 refundable deposit upon Check-In. We release this mandatory deposit upon Check-Out if there is no damages. Your account shows we released your deposit on your departure date at this point it is on your Banks end when those funds will be readily available to you. We are not sitting on it. If you need further clarification you may contact the Property directly otherwise we wish you safe travels and a very pleasant day.

2/10 Terrible

Cyndi

Stayed 1 night in Apr 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable stay. I think it was a good value.
Stayed 1 night in Apr 2024
Response from Desk on 21 Apr 2024
Thanks

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for the price that the room was being offered for.
Stayed 1 night in Apr 2024
Response from Desk on 21 Apr 2024
Thanks Brian

2/10 Terrible

Solace

Stayed 5 nights in Apr 2024
Response from MOD on 2 May 2024
It would seem you didn't have a proper payment method for the deposit at Check-In. My internal notes state you where advised to reach out to Expedia regarding your Reservation. Once again your Reservation was cancelled at property level due to such. Please contact Expedia directly. Thank you!

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Very friendly staff and very clean hotel.
Stayed 1 night in Apr 2024
Response from Desk on 12 Apr 2024
Glad you enjoyed it...Thank-You:)

10/10 Excellent

Tyler

Stayed 3 nights in Feb 2024
Response from Desk on 12 Apr 2024
Thanks

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room and breakfast was awesome
Stayed 1 night in Apr 2024
Response from Desk on 12 Apr 2024
Thank-You!

10/10 Excellent

Catherine, Monona

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Hotel very clean
Stayed 1 night in Apr 2024
Response from Desk on 13 Apr 2024
Thank-You

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, convenient to the exit and lots of food choices.
Stayed 1 night in Apr 2024
Response from Desk on 13 Apr 2024
Thanks:)

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and friendly staff
Stayed 1 night in Apr 2024
Response from Desk on 13 Apr 2024
Thank you Brenda

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Desk on 12 Apr 2024
Thanks:)

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Desk on 12 Apr 2024
Thanks

8/10 Good

Ann

Stayed 1 night in Apr 2024
Response from Desk on 1 May 2024
Thanks

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd stay here and we will continue to use; clean, friendly, good breakfast, reasonably priced...very nice!
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
Thank-you...we are always happy to see old friends:)

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Baymont location was nice
Stayed 1 night in Apr 2024
Response from Desk on 13 Apr 2024
Thanks:)

10/10 Excellent

Gail

Travelled with partner
Liked: Amenities
Great place to stay for a reasonable price.
Stayed 1 night in Apr 2024
Response from Desk on 13 Apr 2024
Thanks much:)

10/10 Excellent

Michelle, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Desk on 12 Apr 2024
Thanks much:)

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Desk on 12 Apr 2024
Thanks much

10/10 Excellent

Tiara

Liked: Staff & service, property conditions & facilities
It was a nice weekend stay for Easter and the staff was very nice and the breakfast was great. Highly recommend if anybody need a quick weekend stay it’s here.
Stayed 2 nights in Mar 2024
Response from Desk on 21 Apr 2024
We where happy you spent your Easter Weekend with us:) Thank-You!

10/10 Excellent

Corey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Excellent breakfast
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
We are very pleased you enjoyed your stay with us.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024
Response from Desk on 30 Mar 2024
We are pleased you enjoyed your stay with us.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, newly renovated.
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
Thank you so much:)

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the highway, was so convenient
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
We are happy to hear you found us conveniently located.

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
It was a pleasure having you as our Guest...thank-you

10/10 Excellent

Doretha

Stayed 2 nights in Oct 2023
Response from Desk on 20 Apr 2024
Thanks much!

8/10 Good

frank

Liked: Staff & service, property conditions & facilities
Had a good nights sleep. Staff was wonderful. Breakfast was good. Only two issues. The carpet around the air conditioner was pretty damp and the shower curtain did not keep the water in very well at all. Even with this we will stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
The staff and room were excellent, being a newer facility.
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
Thank you so much Susan. We are happy you enjoyed your stay and look forward to many more.

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price.
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
Thanks much:)

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
Thanks

8/10 Good

IRA, OSWEGO

Liked: Cleanliness
NEXT TO EXPRESSWAY LOTS OF RESTURANTS
Stayed 2 nights in Mar 2024
Response from Desk on 13 Apr 2024
THANK_YOU!

8/10 Good

Milutin

Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
Thanks

10/10 Excellent

Danika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a great price
Stayed 2 nights in Mar 2024
Response from Desk on 20 Mar 2024
Thanks much:)

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2024
Response from Desk on 20 Mar 2024
Thank you so much for your kind review.

8/10 Good

juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Mar 2024
Response from Desk on 17 Mar 2024
Thanks:)

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Desk on 17 Mar 2024
Thank-You!

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Desk on 17 Mar 2024
Thanks

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, efficient, great breakfast choices, awesome coffee choices, wonderful front desk and building staff. Highly recommend.

4/10 Poor

John

Business traveller, Travelled with partner
We didn’t have hot water for the shower for two days. I told the front desk after the first day, and their response was “sorry”. We paid premium price without hot water was not what we expected.
Stayed 2 nights in Mar 2024
Response from MOD on 20 Mar 2024
We are sorry to hear your stay was less than satisfactory while staying with us. Unfortunately we do not know what premium price you paid as you directly paid Expedia, which also restricts us from offering most discounts that could be given in these circumstances. I do recall the Weekend you stayed as we where Sold out with 2 separate sports teams inhouse. An apology was offered and It was politely explained to you when you came to the Desk to log your complaint that the entire Wrestling team had been showering at the same time this morning as they had to leave for their tournament and perhaps showering in the evening would be better. We also had our Maint. man check the water heaters and relay the same info to us, previously given to you. We apologize more couldn't be done in your situation and sincerely wish you safe travels and a pleasant day.

6/10 Okay

Jarvia

Stayed 1 night in Mar 2024
Response from Desk on 13 Apr 2024
Thanks

10/10 Excellent

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Desk on 17 Mar 2024
Thanks