Search Hotels in Roberts, El Paso

"The check-in was a smooth process until I was told there was a $100 cash deposit. I was never notified that I would need to put that amount down as a deposit but after checkout, I did get the money back. It was just a bit inconvenient since I didn’t have cash on me. The room itself was OK. The bed cover had holes from what looked like cigarette burns. There were some stains on the ceiling & the wall. The leg of the table looked like it was about to break, the fan exhaust in the bathroom did not work, the walls are super thin, and you can hear the conversation next-door and lastly, the shower only lasted a few minutes of hot water before it went to cold water."

"This weekend was a very busy one for El Paso. This hotel kept my reservation for months and ensure all was taken care of. I appreciate it so much. The room was clean. Quiet. And staff was very nice. Thank you!! What a great way to run a hotel with standards. "

"Nice place to stay. Staff were amazing."

"Ya el hotel está pidiendo a gritos una actualización muchas cosas ya se ven muy cansadas: alfombras, baños, elevador, pasillos, aun así el personal es muy amable sin embargo su esfuerzo no cubre las fallas en el mobiliario."

"During a brief weekend stay with 4 family members I would like to give a HUGE shout out to ALL Staff at this Wyndham Airport Hotel in El Paso, Texas. Being the first trip to such a welcoming and hospitable city, we were not only made to feel welcomed but also, this property saved our trip!!"

"One of the front desk ladies was very helpful and kind. Everyone else we spoke to was less than helpful. We had to ask for more towels several times. They were finally delivered hours later at 1:30 in the morning with a jarring knock on the door."

"Worst experience ever! These hotel rooms were worth 80.00/night at best and they charged 7x that due to the concert in town! First, we get there at 5:00pm and our room isn't ready, it was still being "cleaned". They call us 15-20 minutes later that it's finally ready. We get in our room and it wreaked of Marijuana! Bad! As if housekeeping just got done smoking in there, that's how strong it was. Then we notice, there's no toilet paper, no soap, and no towels. The lamp shades were hanging on for dear life, the charging ports didn't work, the TV didn’t work, AND there was no security latch on the door! It hadn’t had a good cleaning in months, because there were dust clumps/buildup hanging from the bathroom fan, the walls, ceiling and baseboards had stains, they hadn't swept, there was hair on the side of the toilet and a false lash cluster in the tub. Every hotel was booked, or priced ridiculously at 7-10x the normal amount so we were S.O.L. We left in a hurry after check in but when we returned later that night, there was a sheriff there searching some guy in the parking lot. We asked staff at the window for tp, soap and towels and never received the towels. Staff was fairly courteous hence the 1 star but otherwise, ZERO. We had no choice but to endure it for the night, because we didn't want to risk driving tired, hours home in the middle of the night with our daughters. We would've taken the loss had it not been dangerous. $550.00 for this room was absolute greed & theft!"

"Worst hotel that I ever seen. I have some photos and I would like to have a refund , let me know where can start the claim,"

"Clean room"