Search Hotels Near Roatan Island Brewing Co., Roatan

"Our stay at Barmels Villa was very disappointing and stressful from beginning to end. Communication was poor from the start. We attempted to contact the staff multiple times before arrival but received no response. Check-in was especially difficult because we did not receive any instructions until the day we arrived. We had to call the number listed on Orbitz, where a cleaning staff member answered and helped us access the property. Later, staff from Las Palmas Hotel contacted the owner so we could finally receive the code to enter the room. When we entered the villa, it was not properly prepared. The air conditioner did not work, and although the weather was manageable, this is still unacceptable. Basic amenities such as shampoo, conditioner, and body wash were not provided. There were four guests, but only three towels were available. Several maintenance issues made the stay uncomfortable and unsafe. Two window blinds were stuck halfway open, leaving no privacy. Ceiling lights were not working, and there was no proper supply of toilet paper, only a partially used roll. We also found ants in the room. Most concerning was the unsafe bunk bed. The ladder was missing screws and was rusted. On the first night, one of the children was injured and scratched her thigh badly enough to bleed. We attempted to contact the owner immediately but received no response. We reached out to Orbitz for assistance, but they were unable to get a response from the property either."

"Excellent location Great staff, loved it !!!!!"

"Excellent hotel for price and very spacious."

"This place is a gem. Booked for a layover day and would definitely consider going back. Convenient location great services. Amazing access to good wading on a good sized flat with bonefish. Looked like great dive shop."

"Truly the most beautiful beach we saw during our entire time on the island. This private island is absolutely gorgeous. The beach alone makes it worth the visit. The rooms could use some updating, and the food felt more like filler food than anything memorable. That said, the drinks kept coming and the beach was easily the best we experienced anywhere on the island. If you want to avoid crowds and simply enjoy a stunning beach in a peaceful setting, this resort is a great choice. Unfortunately, you will need to wait for them to rebuild. The resort actually burned to the ground the same day we checked out. Quite a shocking end to an otherwise beautiful stay."

"When we arrived there were no rooms available, even though we had a prepaid guarenteed reservation through Orbitz, and we were turned away. When we requested a refund via Orbitz it was denied. We were out aproximately $100 for the room and $25 for a taxi to another hotel. The only positive was that the Hotel clerk did help us find another hotel. I chated with and Orbitz agen for about 15 - 20 minutes who was virtually no help at all. "

"The wait staff Judy and Eric are awesome. I have been going here for 3 years now and they have always gone out of their way to make me comfortable. Light rain in the morning a few days but cleared up by noon. Drink lots of water bring your sunscreen. This place does not have a lot of amenities but make up in location of being on a beach."