On the beach, sun-loungers
Check availability

Reviews of Mr. Tucan Hotel

2.5 out of 5
Mr. Tucan Hotel
Main Street, 5th building, left side, West End, Roatan, Islas de la Bahia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 186 reviews" "
Rating 8 - Good. 46 out of 186 reviews" "
Rating 6 - Okay. 3 out of 186 reviews" "
Rating 4 - Poor. 3 out of 186 reviews" "
Rating 2 - Terrible. 0 out of 186 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the workers were so polite and go above and beyond to make sure you have everything you need. The location is very convenient. Definitely would recommend staying here if you ever get the chance!!
Stayed 7 nights in May 2024

10/10 Excellent

Jeffrey, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Toucan is a fantastic hotel. It is a modern facility in aperfect location. The best part are the helpful staff. They go out of their way to make sure you are comfortable and have everything you need. This hotel comes with breakfast and free drinking water. I will definitely stay there next time. While I didn't need it, it has free parking on premises.
Stayed 5 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everybody was wonderful! It's really nice that you are within walking distance to everything you might need or want. If needed, a cab is right there. This place is amazing!
Stayed 6 nights in May 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beach right in front!
Stayed 6 nights in May 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home 💖
Stayed 5 nights in Apr 2024

10/10 Excellent

Jose

Stayed 3 nights in Mar 2024

10/10 Excellent

Charo Au

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location right on the beach. Close to restaurants and shops. Hotel was clean and had delicious breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra L, newton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Great location
Stayed 7 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad we stayed at Mr Tucan It was a wonderful experience the staff was very kind and helpful and the hotel was close to everything you need! Food was excellent!
Stayed 7 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with amazing breakfast. Clean with air conditioning.
Stayed 7 nights in Jan 2024

10/10 Excellent

Marci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for us, only a two minute walk on the beach to Roatan Divers, our favorite dive center in Roatan. The staff at Mr. Tucan were wonderful. They were all helpful and friendly. We enjoyed getting to know some of them. Our room was just right for us with a nice view of the ocean. We are thankful for the housekeepers who did such a great job while we were there. We also ate a lot at the cafe and enjoyed the breakfasts and lunches. We really appreciated the free beach towel and chair use, and the bottled water! It was quiet at night and the beds and pillows were comfortable, which is a big deal for me. Next time we visit West End, we will definitely return to Mr. Tucan.
Stayed 3 nights in Dec 2023

10/10 Excellent

Steve

Stayed 7 nights in Dec 2023

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. Tucan, Roatan
Friendly staff … especially David, he was above and beyond … and walked the extra mile to help & assist. Location is convenient and facilities comfortable. We would stay again there, and recommend this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little pearl in Roatan
Great little hotel, right on the Beach front Good rooms friendly personal always happy to help. Stayed there on a dive vacation and all dive shops are within 5 min walk.
Stayed 8 nights in Nov 2023

10/10 Excellent

Ki

Travelled with group
Liked: Cleanliness, staff & service, amenities
First time going to Roatan and heard great things about Mr. Tucan hotel. The hotel is on the west end and it’s near a lot of very good restaurants/bars and about a 10 minute drive to west bay. The beach is literally right across the hotel. The staff were very accommodating. I told them my shower was leaking and that I didn’t have shower curtains, they fixed it in a short amount of time and also let me check out at 1 with no extra charge. I’d recommend this hotel to anyone vacationing in roatan.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property for the money. It’s not the ritz Carlton but you are not paying ritz prices. The restaurant is great and the staff is very friendly. The shirts at the gift shop are some of the cheapest on the island.
Stayed 5 nights in Sep 2023

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
From the time we flew in until the time we left, the staff was incredible! We arrived early, like around 0900, and they let us keep our bags in the reception area until we were able to check in at 1300. They helped get us in contact with Henry with the catamaran boat! I highly recommend him too! The rooms were clean, the food was good at the bean crazy for breakfast. Highly recommend!
Stayed 3 nights in Sep 2023

8/10 Good

Fitzroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff hospitality and friendliness was outstanding. They were also very accommodating.
Stayed 10 nights in Aug 2023

8/10 Good

Peter John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The gentleman handling beach chairs was super helpful. The young lady at the reception desk was unfriendly and unavailable most of the time.
Stayed 4 nights in Aug 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Beach is just across the street. Approximately 30 yards from the Hotel entrance. Great snorkeling from the Beach. Walking distance to shopping, West End restaurants, and water taxis. Nice roof top lounging area that has beachfront view with table and chairs, sofa and loungers. Nice area to meet and talk with other guests. Felt very safe here. Hotel has security. Would stay here again!
Stayed 8 nights in Jul 2023

10/10 Excellent

Susan Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Dayna and Wendy are so amazing and wonderful! Our security guard, and the entire staff are as equally wonderful!! I can’t rave about Mr. Tucan and it’s entire staff enough!! Thank you!!!!
Stayed 9 nights in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Mr. Tucan during our 1st trip to Roatan. The staff was wonderful! Included in our stay was breakfast at the Coffee Bean which was great. During the weekend it gets pretty loud on the main road in front of the hotel but this didn’t bother us a bit as we enjoyed watching all of the festivities from the balcony. Our room was quaint, cool and very clean! We will ABSOLUTELY stay here again and highly recommend it to others!
Stayed 7 nights in Jul 2023

8/10 Good

Aimee Lee, Martinsburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, beach across street, food spots down the block, night spots close but Saturday nights it’s loud.
Stayed 5 nights in Jul 2023

4/10 Poor

javier

Travelled with partner
Disliked: Staff & service
very poor service on the breakfast, very limited menu and quantities
Stayed 9 nights in Jun 2023

10/10 Excellent

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mr. Tucan is the perfect place to get away for a Holiday. The staff is very attentive and friendly. Raquel at the reception from the day we checked in was very helpful and was always available to answer any questions we had. Anna at Bean Crazy treat it us like friends she make sure our breakfast was good and was always smiling and also help us with ideas on what to do on the island. Overall I am very satisfied with my vacation to Roatan and will definitely go back to this property.
Stayed 5 nights in Jun 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s next to a great cage in fact on top? It’s near the water taxi. It’s near the best bakery/hamburger joint ever. It’s clean. And cafe
Stayed 5 nights in Jun 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Nothing fancy, but comfortable, well located, and goos service!
Stayed 2 nights in Jun 2023

10/10 Excellent

Paulos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Place to stay at Roatan.
Stayed 5 nights in Jun 2023
Response from Paulos on 13 Jun 2023
Thank you for staying with us, we hope to see you soon.

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

4/10 Poor

Inethea

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not solo traveler friendly
I had a solo stay for few days and can admit the unit I had was absolutely amazing …a lot of space and super clean unfortunately I was placed in the back by a construction site, so I walked out in the mornings to men sitting in front the porch area…there was non stop noise every day until I made a complaint …which was to hotel.com because the rep there told me I was placed in the back by construction because I booked online ….long story short they did offer to move me and did stop construction…..but it was super uncomfortable the remaining days and although the island was beautiful…it was dreadful going back to try’s hotel …I was delighted to leave …I just feel they should have said solo female…not a good idea putting her back there alone
Stayed 4 nights in May 2023

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location is great somewhat noisy but we knew it was a popular spot the noise all dies down about midnight though so not too bad. I do recommend not booking excursions through the hotel as they are very expensive you’re better off booking directly through place where you want to go.
Stayed 4 nights in May 2023

10/10 Excellent

victor

Travelled with partner
I love everything
Stayed 3 nights in May 2023
Response from Victor on 8 May 2023
We're glad to know that you enjoyed your stay

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and the room was great. One night was very quiet, but when people are hanging in the common space it can get very loud. There was something living in the wall/roof, maybe a mouse but I didnt see any. They dont have a shared kitchen to use, which could be useful. Overall I used the place only to sleep and had decent sleep
Stayed 2 nights in Apr 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Mr. Tucan for 12 nights and it was the perfect spot for us. Easy beach access just across the street and walkable to all West End shops and restaurants. Not to mention the complimentary breakfast was the perfect way to start each day! The staff at Mr. Tucan and Bean Crazy went out of their way to make our first visit to Roatan memorable and we would definitely stay here again.
Stayed 12 nights in Mar 2023
Response from Charles on 4 Apr 2023
Thank you so much for making us part of your vacation experience, we appreciate your kind word and we hope to see you soon. Raquel Robles

10/10 Excellent

mathieu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well staffed. Breakfast is very good. They have an awesome cafe dowstairs with the best rhum cake ever. There is a very nice beach right in front!!
Stayed 7 nights in Mar 2023
Response from Mathieu on 4 Apr 2023
We appreciate you sharing your experience with us. we hope to see you next season. Raquel Robles

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location which is close to the beach, snorkeling, shops, restaurants, bars, transportation and local attractions.
Stayed 7 nights in Mar 2023
Response from Michael on 1 Apr 2023
Dear Michael,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our prime location, which is conveniently situated near the beach, snorkeling, shops, restaurants, bars, transportation, and local attractions.Our team works hard to provide our guests with an excellent experience, and we're glad to hear that we succeeded in making your stay a pleasant one. We hope you had a chance to explore all the exciting activities and attractions in the area and had a memorable trip.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Best regards,Wendy Jimenez

10/10 Excellent

Lynn Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Mr Tucan. Its a great way to feel the vibe of the community. Great food at Bean Crazy & fantastic coffee!!! Beach right across the street and $5 water taxi to West Bay Beach which is breathtaking!! Fantastic food in the West End!! Fun bars, lively feel, great bands, met great new friends too 😊
Stayed 4 nights in Mar 2023
Response from Lynn on 22 Mar 2023
Thank you so much for your kind word, we appreciate you sharing your experiance with us. We hope to see you soon.

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, sensitive and helpful. We liked the open area on the second floor and the breakfast!
Stayed 2 nights in Feb 2023
Response from Harold on 7 Mar 2023
Thank you for sharing your stay with us. Hope to see you next season

10/10 Excellent

Julie M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some more comfortable seating or maybe hammocks.
Stayed 7 nights in Jan 2023
Response from Julie on 13 Mar 2023
Thank you for your feedback, we'll take your advise in consideration. We hope to see you next season.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was right on the beach. Tòo many venders sell things at the dòor
Stayed 14 nights in Jan 2023
Response from Robert on 13 Mar 2023
Thank you for your feedback. We hope to see you next time.

10/10 Excellent

William, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding little gem in the middle of the West End! David was fantastic as was all the staff! A clean, safe, enjoyable stay!
Response from William on 13 Mar 2023
We're glad you enjoyed your stay, hope to see you again

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Rooms - Great Accommodating Staff!
A very nice hotel right in the heart of West Bay. Staff was super at accommodating us after our flight was cancelled due to weather and we arrived 2 days later than planned. Comfortable room at a good rate. Will stay here again.
Stayed 8 nights in Jan 2023
Response from Brent on 13 Mar 2023
We thank you very much for your kind word, it was a pleasure to be part of your vacation. We hope to see you next season.

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room we stayed in with a balcony overlooking the sea and the lovely palm trees. I specially loved waking up to the view of the palm trees and hearing the waves first thing in the morning. I liked that I could go downstairs and enjoy breakfast right away and could run back up to my room to get ready for the day. The number 1 reason I LOVED this hotel is the cleanliness. The bed was super comfortable and loved the white sheets and pillows. One thing, that I didn't like, is that often times a few locals hangout in front of the hotel property and they drink. That made me a little uncomfortable. But that is just me! Would I stay here again? Yes! They offer wifi (very stable), they offer breakfast, they offer cable, they have polite staff. They also have water available on the patio area, and much more. They don't tell you all these things, you just sort of figure it out as you go. Loved Rose, the receptionist. Everyone made sure we had a wonderful time. Thank you Mr. Tucan Hotel for making this a great trip.
Stayed 4 nights in Dec 2022

8/10 Good

Jeanneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Michael

Stayed 1 night in Nov 2022

10/10 Excellent

KimC

Stayed 1 night in Nov 2022

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place, friendly staff
Stayed 2 nights in Nov 2022

10/10 Excellent

Pedro, San Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Stuff goes beyond the call of duty. Delicious food. Beautiful view from the second floor terrace. Special thank you to David at the Reception Desk, he made my scuba diving certification possible. Definitely a place to stay again. Thank you all.
Stayed 3 nights in Oct 2022

10/10 Excellent

Frank J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and really enjoyed the Bean Crazy Cafe located directly below our room.
Stayed 7 nights in Sep 2022