Outdoor pool, pool loungers

Reviews of Guava Grove Resort & Villas

3.5 out of 5
Guava Grove Resort & Villas
KM 8.5 Principal Carretera, Sandy Bay, Roatan, Bay Islands

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 85 reviews" "
Rating 8 - Good. 11 out of 85 reviews" "
Rating 6 - Okay. 3 out of 85 reviews" "
Rating 4 - Poor. 3 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend the villas for a nice and quiet time
Stayed 6 nights in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Cheryl and Murray were really nice and great hosts. Nice restaurant with outdoor seating and a great breakfast. Pool is warm and clean and the grounds are lush and well maintained. A great stay! I highly recommend and would stay again!
Stayed 1 night in Apr 2024
Response from Cheryl on 5 Apr 2024
Thank you for appreciating our Basic Economy Room for your short stay. We are always pleased when guests enjoy our property.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and the Staff are amazing. I will definitely recommend this place to others.
Stayed 2 nights in Mar 2024
Response from Cheryl on 2 Apr 2024
It is wonderful to have you stay with us Daniel. Like minded Canadians make for awesome guests at Guava Grove!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at the guava grove … the owner & staff go above & beyond to make sure your stay is relaxing . The grounds are beautiful & well kept , we loved sitting out & listening to birds & enjoying beautiful property. It is nice & quiet there in Sandy bay @guava grove . pool is refreshing & food is delicious. They have the best fries cooked in coconut oil . Can’t wait to return to guava grove .. already missing the girls there & new friends we made
Stayed 5 nights in Mar 2024
Response from Cheryl on 9 Mar 2024
Your wonderful review will lead others to our pretty little boutique hotel. We appreciate that you enjoyed what we offer guests.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget accomodation with great staff, lovely pool and nice little restaurant. Awesome wild parrots out back each evening!
Stayed 8 nights in Feb 2024
Response from Cheryl on 6 Mar 2024
Thank you for your positive review. We hope you will return one day soon.

10/10 Excellent

PIULA, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Cheryl on 1 Feb 2024
Thank you for the positive 5 Rating! Hopefully we see you again.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants and West End. Clean room, daily cleaning (except holiday), and safe/quiet area.
Stayed 9 nights in Dec 2023
Response from Cheryl on 1 Feb 2024
We are glad you enjoyed our location. Our Honduran staff deserves time with family and that is why we provide them with quality days off. Our rooms are well stocked and maintained and we do ask guests to communicate if anything is missed or needed. We hope to see you again one day!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most delightful, personable, comfortable places I have ever been. The staff is so warm and welcoming. They remember everyone’s name. Get to know what you like. The rooms are cozy and beautifully clean. The food is superb! Cheryl is the owner who makes sure all guests are happy. She’ll even take you snorkeling in the sea for a glimpse of colorful fish and one of the most important reefs in the world. Honestly I really didn’t want to leave and started calling Guava Grove my home. That’s the vibe here!
Stayed 5 nights in Dec 2023
Response from Cheryl on 30 Dec 2023
We truly hope you are able to return and do another stay with us. What fun to take you snorkeling and having you see the Moray Eel and the Terminal Parrot Fish amongst others. We welcome you back anytime!

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you go to Roatan, you think about spending time close to the beach, enjoying the sun, walking on the sand, snorkeling and many other activities you can experience; but you don’t have to be on a place on the beach to enjoy all that. You can be on a paradisiaque place on the mountain an have a fantastic experience. Guava Grove is the place. The beaches a Roatan are always crowded and staying on a place that is located within a walking distance (5 minutes away) of the beach with a personnel dedicated to make you enjoy your stay it’s just a wonderful experience. Guava Grove is located in Sandy Beach, relatively close to West End and West Bay that are the most popular beaches in the area. You can go there by public transportation and it’s cheap. This place is very clean and you can enjoy the quietness of the night and the singing of the birds in the morning. Guava Grove is the best place to enjoy your vacations!!
Stayed 4 nights in Dec 2023
Response from Cheryl on 28 Dec 2023
I am always pleased when guests enjoy our property. The proximity and beauty is not easily explained or displayed by a photo or description however you did a fine job of advising future guests. We hope to see you again one day.

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roatan is a beautiful place. We had a wonderful stay at Guava Grove Resort in Sandy Bay. The villa was clean and supplied well with incredible gardens. This was our second stay at Guava Grove and this time we invited family. We were able to boat ride the mangroves again , stop at the Hole in the Wall and the Sunday street party in Porta Gordo. We also relaxed around the pool and munched on amazing food and the tranquility of the place. We swam and enjoyed the company of Cheryl (our host), the staff and other guest. Guava's proximity to the beach is an easy walk and close to other dive resorts and restaurants and is a real asset. It's a quick ride down the road to West End and West Bay is just a little bit further. We usually take a water taxi to West Bay from West End for a beautiful ride. Both times we stayed Cheryl brought in local entertainment who were just fantastic. Hanging around the pool listening to music and enjoying the company made for great memories. I highly recommend Guava Grove to anyone looking for a memorable stay in Roatan.
Stayed 11 nights in Nov 2023
Response from Cheryl on 19 Dec 2023
Thank you for such a nice review! We are grateful that you had such a good return trip. What an honour to have you bring family members back with you to enjoy Guava Grove & Roatan! Hoping we will see you again here in paradise!

10/10 Excellent

Deborah Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property and the staff was wonderful. Would recommend this place over and over. Felt like family
Stayed 7 nights in Dec 2023
Response from Cheryl on 11 Dec 2023
We are so happy you were comfortable for your week long stay. Definetly looking forward to your return visit next season!

4/10 Poor

REBECCA

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Cheryl on 5 Dec 2023
This guest did not provide any comments to the rating. They booked our ECONOMY BASIC ROOM which has a Double Bed and Bathroom for 43.00 per night. This couple was travelling and had a couple of misfortunes. They crashed their scooter which had no horsepower on the hill at the parking area of the hotel. I believe this made their weekend terrible. The responsibility of the property does not extend to persons driving abilities or rental of poor machines. Bearing this in mind we did reach out however they claimed they were fine. Their rate of 42.00 per night included breakfast, air conditioning and hot water. They skipped breakfast the first day and did join us the second morning for a hot meal and coffee. The travellers were from United States of America and I feel that perhaps they should have choosen a high end room rather than the economy basic room as their standards appeared higher and may have appreciated a top floor unit.

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse place. This places isn’t. resort. It seems more like a trailer park with a pool or an old apartment complex. I arrived there nobody knew where was the hobby neither the hotel receptionist to check in. After waiting with no results if fining lobby or employee. I decided to go find another hotel . I waste my money because I had payed in hotel.com.
Stayed 4 nights in Nov 2023
Response from Cheryl on 5 Dec 2023
The false notes here are disturbing. My staff (3) full time, and myself kept vigil on your reservation of which you never appeared for at all. The room booked was the Double Bed Economy room for 4 nights. We all questioned why the check in never appeared. My comments to my staff were that often times guests will arrive late off the last ferry. No one showed at all.We have specific signage on our building Reception Entrance, at the office. Our Restaurant and Bar with Pool area, which is at the central point of our property was occupied with guests until 8 pm. We do not know what your intent is for such a distast on our well kept and managed property but it is not in good faith. Other reviews show the quality of our property.

10/10 Excellent

Sergio, Woodland Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property. nice pool, delicious food. Our host was very nice, loved our room, ocean view and the bed was very comfy.
Stayed 4 nights in Sep 2023
Response from Cheryl on 14 Oct 2023
Thank you for the kind words. I will be sure to let the girls know you appreciated the food. See you in Mexico!

10/10 Excellent

Craized

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our time there. We loved the fact that is surrounded by nature and its a quiet place. Great get away from the city's noise. Staff is very friendly.
Stayed 3 nights in Sep 2023
Response from Cheryl on 26 Sept 2023
It was our pleasure to host you ladies and the young boy. Thank you for the positive review! See you again one day.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Little Hidden Gem
Hotel Guava Grove Resort, the little hidden gem!!!
Stayed 2 nights in Aug 2023
Response from Cheryl on 24 Aug 2023
Sweet. We are glad you liked it!

10/10 Excellent

Troy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Chill place to stay, fantastic staff and owner We stayed just for a night - my wife, 2 kiddos and I - before moving on to our final destination for diving nearby. Very relaxing property. We stayed in a big unit with couple of bedrooms and kids each had their own bed which was fantastic. Full kitchen, seating etc, wish we had taken a few more days there to just relax. A/C in the bedrooms was great. Pool was nice, deep end was 10ft and shallow end had swim up bar - quite refreshing. Lush property with beautiful fauna. Not on the water but not too far from the beach, you had a view or the ocean frommour terrace. Food was quite nice and smoothies were excellent. Staff were fantastic, it was slow so we had time to chat and the told us a lot about the island, in particular Alex and owner Cheryl. Next time we will do a tour with alex. We were set to write a good review anyway, but it didnt hurt that when my daughter left her teddy bear in the room they brought it to our resort and checked in after to make sure it got to us. We will be back and recommend to our friends.
Stayed 1 night in Aug 2023
Response from Cheryl on 7 Aug 2023
Thank you for your all your kind words. We love to have families and I am great our small resort worked for you.

10/10 Excellent

Miwa

Stayed 6 nights in Jul 2023
Response from Cheryl on 29 Jul 2023
We are glad you enjoyed your stay!

10/10 Excellent

Lizeth C

Liked: Cleanliness
Stayed 5 nights in Jun 2023
Response from Cheryl on 13 Jul 2023
Thank you for the positive rating!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and wind down.
Amazing place to stay in Roatan! We came to wind down here for our last couple days in the area and it was amazing. Food and drinks on point. Thanks for such an awesome time!
Stayed 2 nights in Jun 2023
Response from Cheryl on 22 Jun 2023
It was a pleasure to host you both. I am glad you enjoyed many of our menu selections We appreciated you and hope to see you again.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to stay here!
We were absolutely amazed by this property. Everything was neat, clean and organized. Our hosts were super attentive, helpful and committed to making our stay memorable. The room was perfect and the property was in an ideal location. Walking distance to the beach. The pool was amazing and the food/drinks were delicious. Cheryl was an encyclopedia of island knowledge and always available to help us. Even her staff were friendly and happy to work there. Looking forward to our next stay at G.G.
Stayed 7 nights in Jun 2023
Response from Cheryl on 17 Jun 2023
It was our pleasure to have hosted you both for your one week holiday. This is an amazing island and we are so glad you rented a car and explored! Thank you for the positive review of our property and acknowledging our hard working Honduran staff. Until we see you again.....

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Cheryl on 12 Jun 2023
Thank you for posiive 5 out of 5! We are glad you enjoyed our property.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation, clean and good service
Stayed 1 night in May 2023
Response from Cheryl on 20 May 2023
We enjoyed having you with us again! Hopefully we see you when you return thru to Utila!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Cheryl and her entire staff were, and probably still are, fantastic. Everyone was friendly and extremely accommodating. The food was delicious and everything was as it should be. If you are looking to unwind and relax while being close enough to take a 5 min taxi to the bars and a 5 min walk to the beach this is your spot. Don’t forget to use Alex for some tour stuff while your there. He can show you all the good stuff. I would absolutely stay with this crew again!
Response from Cheryl on 18 May 2023
We all appreciated your great review! I shared it with the staff! Making new friends while being tourism ambassadors is what we are striving for! See you again here soon at Guava Grove Roatan!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and operator Cheryl Grant is amazing and when you go to visit it is like going to visit your friend at her house. She makes you feel welcome immediately and will do anything to help keep you comfortable
Stayed 4 nights in Apr 2023
Response from Cheryl on 11 Apr 2023
I am glad Guava Grove was a good fit for you. Single women with standards often like our location and amenities. Hoping to host you again.

10/10 Excellent

James, Downers Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and quiet place with a nice dining area. The bed was comfortable and the room had a nice balcony with soft chairs.
Stayed 4 nights in Mar 2023
Response from Cheryl on 28 Mar 2023
Thank you for your positive review on our Queen Master Suite with water view. We hope you will be back for your next scuba trip.

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to relax
Guava Grove is a 5 minute walk to the beach and several restaurants. Bus and taxi gets you into town. Nice pool area with sun , shade, friendly people.
Stayed 7 nights in Mar 2023
Response from Cheryl on 28 Mar 2023
We appreciate that you enjoyed your one week stay with us.

8/10 Good

Remedios

Stayed 2 nights in Mar 2023
Response from Cheryl on 10 Mar 2023
It was nice to have hosted you both! Thanks for choosing Guava Grove. We are glad you got out to see most of Roatan!

8/10 Good

Michael

Stayed 2 nights in Mar 2023
Response from Cheryl on 10 Mar 2023
Thank you for your strong review score! Its great you were able to get out and explore as planned.

2/10 Terrible

Alex, Victorville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No TV in the room, manager not too friendly, everything else gets an extra charge
Stayed 3 nights in Feb 2023
Response from Cheryl on 20 Feb 2023
Hi Alex, Thank you for your review. You booked your reservations weeks before arrival date. You arrived at night in the dark and at the moment mentioned you brought another adult and maybe they could sleep on the couch, an 80 year old woman. We do not have a couch in the queen view room you booked. We provided your added guest with a single bed, bedding and towels and we did charge 40 per night for that. The room rate you booked was the economy advertised rate and did not include breakfast, we charged for the 3 breakfast consumed over the 3 days. Only 3. You asked for a stock pot to make a seafood dish. We provided this. A further request was for 2 Eco Friendly To Go Boxes for your cooked food. We provided 2 and charged you for one. My total interraction time with you in 3 days was roughly 30 minutes. Finally we do not have or advertise that we offer televisions in our rooms. We provide free wifi at the bar area. I am not sure how we were to become friends in 30 minutes. I am busy with a fully occupied hotel with limited staff to keep our rates reasonable. We do urge readers to read all reviews. We welcome visitors from everywhere around the world and are well reviewed.

10/10 Excellent

Lara

Stayed 4 nights in Feb 2023
Response from Cheryl on 10 Mar 2023
Thank you for your positive review score! We are trying hard to be economical, competitive and provide a great experience to our guests!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Owner and staff are amazing, they go above and beyond! Room was great, clean. Prime spot, close to West End to go hang out but perfect for a quiet night.
Response from Cheryl on 6 Jan 2023
Thank you for your wonderful review Elizabeth! We appreciate you chose to stay with us for your New Years Holiday! Looking forward to seeing you again soon with more family!

10/10 Excellent

Sadie

Response from Cheryl on 19 May 2023
Thank you for the positive review score!

10/10 Excellent

Larry

Response from Cheryl on 27 May 2023
Thank you for the postive rating!

4/10 Poor

Allison

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Limited signage for reception. No communication about amenities within the resort. Had people knocking on our door during a nap wanting to check in. No TV and restaurant closed for ALL meals including "free" breakfast. Not a good experience....
Response from Cheryl on 15 Nov 2022
Greetings from Guava Grove. My apologies on your one night stay reservation that was not ideal. I had a family emergency which took me off island. Normally I operate my business however in this instance I had my maintenance man 'watching the fort'. I will be requesting you get a refund from Expedia. I am just getting back to business now. I have not collected via Expedia so this should be a simple process.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful people. clean and flowers, grounds very nice landscaping.
Stayed 1 night in Jul 2022
Response from Cheryl on 6 Aug 2022
We appreciate you taking the time to send a positive review. We hope to see you back in Roatan again one day.

10/10 Excellent

Alexander, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner Cheryl is a good person. Hotel is recommended. It there any issues she will take care them all. Place is nice, beautiful and quiet.
Stayed 3 nights in Jul 2022
Response from Cheryl on 1 Aug 2022
Thank you for your kind words. We look forward to seeing you again.

10/10 Excellent

Todd

Stayed 1 night in Jul 2022
Response from Cheryl on 21 Nov 2022
We appreciate the mention! Come back to Roatan and stay again with us at Guava Grove.

2/10 Terrible

Angelina

Travelled with family
Disliked: Staff & service, amenities
The poll is in bad condition no tv in the room is no close too the beach super bore
Stayed 7 nights in Jul 2022
Response from Cheryl on 14 Jul 2022
Thank you for your review. Guava Grove pool which is 40 ft long x 20 ft wide x 10 ft in deep end with 7 seat swim up pool bar in shallow end is scheduled to be refinished September 10 thru 20 at which time the hotel will be closed. This is a huge project which we undertake every 2 years. The economy double bed with private bathroom that you booked comes with free WIFI, Air Conditioning and Hot Water. The advertising does not state that the room has TV. The property is located hillside in a gorgeous garden/jungle setting and no where do we advertise that we are on the beach. We do not mispresent our property as guests need to be satisfied with their choice. We urge all prospective guests to read all of our reviews to get an idea of Guava Grove. Roatan has a vast selection of entertainment and activities and faith-based activities which keep bringing guests back to Guava Grove and the Island itself. Never has anyone said they are bored. We look forward to hosting all future guests.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice quiet place
The hotel is situated nicely for those who wish to be in a quiet location. It has a nice pool and is very close to Sandy Bay and several dive shops there. There is a large supermarket a few minutes by car down the road, and West End is a short cab or car ride away. No issues with wifi and the food is good. If you are looking to be in the heart of the action of West Bay or West End then this is not for you. If you want a nice peaceful not fancy place to stay, this fits the bill. Also, Cheryl is a good source for recommendations, so feel free to ask.
Stayed 6 nights in Jun 2022
Response from Cheryl on 29 Jun 2022
Thank you for your kind review. I am glad you visited us during our quieter season. Like I say to guests we are 3 minutes to crazy. The oasis of Guava Grove makes you feel far away from it all when in reality its very close.

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheryl was an excellent host. She was always on top of any request from checking to checkout she was always available for questions and or suggestions. Her suggestions about places to see and things to do were spot on. Her place is very quite and relaxing. I will go back any time. Highly recommend this place.
Stayed 7 nights in May 2022
Response from Cheryl on 14 Jun 2022
Thank you for your kind review. I am pleased you enjoyed my small hotel and the facility. It is great when guests get out to the awesome sights of Roatan! See you again one day.

10/10 Excellent

Angela, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wa shuts the place for me. Quiet, small enough that you can meet all the guests, fun because of the swimup pool and all the folks who come for a swim, a meal and/or drinks. There is live music at least once a week. The location in Sandy Bay is close to west bay, via taxi or collective, and a 2 minute walk to a very nice quiet beach. Also walking distance are other restaurants, dive shops, a full service spa. The food is cooked to order and incredibly fresh. They have fresh guava, mango, hog plum, papaya and coconut growing on property and the fruits are used to make smoothies on a daily basis. The staff (Sandra, Nouri and Alex) and the owner Cheryl are warm welcoming and very hard working. They will do all they can to make your stay a great one. I’m very excited to make my return trip this May, and I’ll be staying at Guava Grove Resort and Villas again.
Stayed 14 nights in Feb 2022
Response from Cheryl on 19 Apr 2022
We appreciate you Angela. The staff are looking forward to your return as am I and we thank you for your kind words about all of us. It is heart warming when guests appreciate what we have to offer at Guava Grove.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the homey feel of the resort. The staff and owner Sheryl made you feel at home and were helpful with anything you needed.
Stayed 9 nights in Mar 2022
Response from Cheryl on 29 Mar 2022
Thank you for your review! We appreciate your notes about how we made you feel at home. My staff is such a huge asset and I will be sure to tell them you mentioned them.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very good breakfast. Pool was a big plus.
Stayed 2 nights in Mar 2022
Response from Cheryl on 22 Mar 2022
Thank you for the positive review! See you again one day.

10/10 Excellent

KENNETH R

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cheryl and her staff were awesome. very relaxing and uncrowded. the food and drinks were great
Stayed 7 nights in Feb 2022
Response from Cheryl on 11 Mar 2022
Thank you Ken. We apprecite your positive review. It was our pleasure to get to know you and Dawn. Hoping to see you again next year!

10/10 Excellent

america

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay! Beautiful garden. And close to west end. Great food and service!
Stayed 3 nights in Mar 2022
Response from Cheryl on 10 Mar 2022
Thank you for your kind review. We appreciate your business and hope to see you and your husband again.

10/10 Excellent

Robert J, Ranchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendship i made with my stay
Stayed 26 nights in Feb 2022
Response from Cheryl on 1 Mar 2022
Thank you for your positive review. We look forward to seeing you again at Guava Grove to enjoy Roatan.

6/10 Okay

Amy

Stayed 1 night in Feb 2022
Response from Cheryl on 4 Jun 2022
Thank you for your positive review!

8/10 Good

Wilfredo

Stayed 4 nights in Jan 2022
Response from Cheryl on 12 Jan 2022
Thanks for the positive review! We look forward to hosting you again one day.

6/10 Okay

William

Disliked: Staff & service
Soap bars had already been used. I arrived around 12:30 and was rather rudely informed that the occupant still hadn’t vacated. She suggested I return in one hour. At approximately 1:45 with a condescending voice indicated that the person supposed to clean the room was on a lunch break. It appeared that she was talking about herself in the third person as she ate what could have been her lunch.
Stayed 1 night in Nov 2021
Response from Cheryl on 19 Nov 2021
Thank you for your review. Your early arrival at 12:05 did not allow check in. The room had been occuppied the night previously. The guests had checked out at 11:00 a.m. as per hotel. I suggested an hour or more it might be clean but that check in is 3 pm. You understood. You asked where you could purchase better Tshirts than the poor quality sold in West End. I suggested Anthonys Keys gift shop that sells quality. You left and shopped. You returned at 1:35 when I was eating my lunch at Guava Grill restaurant. I greeted you and told you that the room was not ready as my cleaning lady was not yet finished. I invited you to relax in our lounge and restaurant while you waited. You returned to your rental car and sat in your car at the restaurant parking lot until 3 pm. It is suggested that prospective guests read many reviews as posted. Guava Grove employs only Hondurans. We have 4 on staff for our small hotel. We are a proud equal opportunity employer who follows employment guidelines and employ 2 women and 2 men.