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Dear Hadeel,Thank you for your rating. We look forward to welcoming you again to Four Seasons Hotel Riyadh! Best regards,Gerd von SierakowskiDirector of Operations
6/10 Okay
Kara
28 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ROOM WAS SO HOT I COULD NOT SLEEP. A GUEST CAN NOT CONTROL THE ROOM TEMPERATURE AND THE MIRRORED BUILDING CAUSES ROOM TO BE SO HOT. AC WILL NOT WORK UNLESS YOU ARE IN YOUR ROOM AS THE ROOM HEATS UP IN 5 MINUTES AFTER COLING DOWN A BIT. I WAS SWEATING GETTINGN DRESSED. TERRIBLE IN ROOM HVAC SYSTEM. WILL NOT STAY THER AGAIN,
Kara
Stayed 3 nights in Dec 2023
Response from Gerd von Sierakowski on 11 Jan 2024
Dear Ms. Kara,Thank you for providing your feedback regarding your recent stay in our hotel.I am saddened to know that we were unable to meet your expectations on this occasion.On another note, you will be pleased to know that, as part of our sustainability initiatives, all our rooms switch to low-speed mode if unoccupied. Nevertheless, we would be more than happy to customize your preferences and update your profile should you wish to have a specific temperature in your room for your future stays. You may directly contact us through the hotel mainline or email us directly regarding the above-mentioned information.We hope that this did not mar your impression of our hotel, as we would like the opportunity to welcome you again.Sincerely,Gerd von SierakowskiDirector of Operations
Beautiful hotel, very well located and amazing food and service.
Amy
Stayed 2 nights in Dec 2023
Response from Gerd von Sierakowski on 27 Dec 2023
Dear Amy,Thank you for your time for sharing your impressions regarding your recent visit at the Four Seasons Hotel Riyadh. We are delighted that you enjoyed the location of the Hotel, accommodations, food and service provided by our staff. I will ensure to pass along your compliments to the team. We look forward to welcoming you again at Four Seasons Hotel Riyadh.Best regards,Gerd von SierakowskiDirector of Operations
Excellent Stay despite the work in progress of the lobby
Verified traveller
Stayed 1 night in Jul 2023
Response from Gerd von Sierakowski on 5 Sept 2023
Thank you for taking the time to submit a review regarding your recent stay.I was pleased to read your comments about your experience and ensure that I will share your words of appreciation with the team. Looking forward to welcoming you back at Four Seasons Hotel Riyadh at Kingdom Centre soon. Best regards, Gerd von Sierakowski Director of Operations
Dear Khaled,Thank you for taking the time to post your comment following your recent stay with us. I am delighted to read that you and your family had a wonderful experience and we look forward to welcoming you back soon.Best regards,Gerd von SierakowskiDirector of Operations
6/10 Okay
Naemah
23 Feb 2023
Naemah
Stayed 3 nights in Feb 2023
10/10 Excellent
Garabit
Travelled with family and small children, Business traveller
Dear Fahad,Thank you for sharing your comment with us. I am delighted to read your positive feedback about Four Seasons Hotel Riyadh. We look forward to welcoming you back soon.
I stayed at Four Seasons Riyadh for 1 night and it was my first time at Four Seasons Riyadh.
Everything was perfect. Check-in process was fast and the staff were friendly. I loved the room and I loved the details in the room. I had only 2 small things that I didn’t like; The insulation between rooms, I was hearing the room next to me and that was bothering me when they was playing music at the early morning, I couldn’t sleep. The other thing is the shower. The water pressure was below the expectations in comparing to the other hotels.
The hotel location is in the center of the downtown. All places are 5-7 minutes away. A shopping mall is linked to it. The workers are helpful and friendly.
Talal
Stayed 5 nights in Dec 2021
Response from Reservations Team on 26 Jan 2022
Thank you for choosing The Four Seasons Hotel Riyadh at Kingdom Centre for your upcoming visit to Riyadh. We wish you safe travels.
Excellent... i love this hotel I cannot comparing this hotel with others
Khaled_almulhim
Stayed 2 nights in Jul 2020
Response from Bahaa on 22 Jul 2020
Thank you Mr. Al Muluim for your kind feedback it was a great honer to have you in Four Seasons Hotel Riyadh.
We look forward to your next visit, and trust your stay will be most enjoyable.
With all the renovation going in in the hotel I dnt think it is worth 500$ per night. I stayed in different four seasons hotels but this particular one is the most dull location. I do not recommend it!