Río Trip

Very comfortable apartment-style rooms. Water in the refrigerator was a nice touch! Staff excellent and friendly. Should have asked for more than 1 towel as floor got wet after showering. Loved rooftop space and restaurant!

Clean quiet nice pool areas and attentative staff

Best hotel experience I’ve ever had. It was an absolute pleasure visiting this resort I highly recommend. Everything about this establishment is a 10/10. You will not be disappointed

We (3 adults and 2 children, 10 and 13) had a wonderful time at El Conquistador. The room (with a balcony and ocean view) was huge, with plenty of room for everything. (One update needed--a large 'magnifying' mirror by the sink) Everything was nice and clean, too. As for the resort itself, it is HUGE! It is actually on three levels. We stayed on the top level, where most of the restaurants, shops, and activities are, as well as the wonderful coffee bar, Cafecito. But many opt to stay at the lower level, to be near the amazing waterpark and the free ferry to the beautiful Palamino beach. Both of these (free) activities were great. The kids couldn't get enough of the waterpark! Also there were many pools, even open after dark! A real treat... There is so much more I could write, but I will finish by saying that it was a great experience for us all--both kids and adults. As for the food, it was overall, excellent. Some of the reviews panned the food, but we disagreed and ate at a different restaurant almost every night. The service was great--a special shout out to: Yajaira (at the entry to the waterpark--she's the best!)) Janine (at Ventana) Gian and Hector (at the waterpark restaurant) Alix (in housekeeping)

Friendly, helpful staff, close to everything downtown