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Reviews of Coconut Palms Inn On The Beach

2.5 out of 5
Coconut Palms Inn On The Beach
2734 Calle 8, Com Stella, Rincon, PR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 203 out of 271 reviews" "
Rating 8 - Good. 48 out of 271 reviews" "
Rating 6 - Okay. 11 out of 271 reviews" "
Rating 4 - Poor. 2 out of 271 reviews" "
Rating 2 - Terrible. 7 out of 271 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Zulyandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was ok for the price. Staff was nice. It says there is parking available, but the parking is outside on the street, seemed pretty safe even tho it was not a private one. There was mold in the room and a very strong smell of clorox/ bleach which never faded away. We had to check out early because we couldn't sleep well due to the strong smell. There is only staff in the inn from 10am - 10pm. The location is convenient.
Stayed 1 night in May 2024
Response from Valerie on 16 May 2024
Thanks for your feedback

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights here and I must say that everything was excellent. The exterior decor was lovely and even though our room was smaller than expected, it was clean, quite and comfortable. Being a few feet from the beach was perfect for a romantic getaway. The Hotels manager, Angel was very welcoming, friendly and extremely accommodating. It is a perfectly memorable experience. Thank you
Stayed 3 nights in Apr 2024
Response from Valerie on 16 May 2024
Angel and I loved having you here!!! Come again!!!

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location! The property is right on the beach and the courtyard is beautiful. And their kitty host, Polly, is just the sweetest.
Stayed 1 night in Apr 2024
Response from Valerie on 29 Apr 2024
THANK YOU!!! COME AGAIN!!!

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valerie was super helpful and accommodating with an early check in and recommendations. Front door beach access was a great amenity and the property kitty was a sweetie. Will definitely be returning the next time in Rincón!
Stayed 1 night in Apr 2024
Response from Valerie on 26 Apr 2024
Thank you !!! Hope to see you again !!!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted upon arrival, checked in quickly, & shown to our room (& helped with luggage). The room was very clean & comfortable, and faced the ocean. We only planned on staying 1 night, but stayed for 4. Wish it could've been longer!
Stayed 2 nights in Apr 2024
Response from Valerie on 24 Apr 2024
Thank you !!! Come back again!!!

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. Peace and quiet. The beach was in the back. Could not have asked for a better location. VALERIE AND Elizabeth were professional and friendly. Thank you
Stayed 1 night in Apr 2024
Response from Valerie on 24 Apr 2024
Thank You !! Come back again!!!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is literally on the beach. The back patio is a perfect spot to enjoy the sunset with new friends. The staff was absolutely wonderful! I’ll be back for sure! This stay was one of the highlights of my trip!
Stayed 1 night in Apr 2024
Response from Valerie on 4 Apr 2024
Thank you!!! Come back again!!!

10/10 Excellent

Dana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a hidden gem right on the beach and we will definitely be returning. Beds are comfortable, rooms spacious; large bathroom and the owner treats you like family. She has sunscreen, chairs, towels and books for reading on the beach.
Stayed 1 night in Apr 2024
Response from Valerie on 3 Apr 2024
Thank you so much!!! Hope to see you again

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel and Valerie were both so helpful. The patio is literally a stone’s throw to the beach. The path from the street to the beach was so beautifully decorated with fresh flowers on the little tables. We loved Rincon and hope to visit again!
Stayed 3 nights in Mar 2024
Response from Valerie on 21 Mar 2024
Thank you!!! Hope to see you again!!!

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the beach!
Stayed 1 night in Mar 2024
Response from Val on 3 Apr 2024
Thank you for staying with us, come back again.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in a quiet residential neighborhood. Plentiful parking on the street in front. Great sunsets and stars from the beach patio. Only stayed 1 night so didn't use much else. At high tide beach is a little narrow, but can still be walked for a ways north, does not go far south. Seahorse room (which is the cheapest on their chart, so I assume smallest too) is fine for 1 night if you don't have a lot of stuff.
Response from Valerie on 21 Mar 2024
Thank you!!! hope to see you again!!!

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great community porch for sunsets, great staff, and a peaceful experience!!
Stayed 4 nights in Feb 2024
Response from Valerie on 4 Apr 2024
Thank you!!! Come back again!!!

8/10 Good

Kate, TUCSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy little place with a great courtyard and a patio overlooking the sea where a few people can sit out with coffee or a drink and enjoy the waves. We stayed in Pelican - parked right in front of the door! There's a fridge, microwave and coffee pot, but no sink other than the one in the bathroom which is a little tricky. Bed was comfy however - the bed frame creaked something awful -- but by the time we discovered it it was past 10 pm and nothing to be done. But all one had to do was roll over and BANG! You'd wake up! For the price it was fine - hope the bed frame can be adjusted.
Stayed 1 night in Feb 2024
Response from Valerie on 3 Apr 2024
Thank you for staying with us, we look forward to seeing you again!!

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful, friendly , and the place was well maintained,
Stayed 1 night in Feb 2024
Response from Valerie on 28 Feb 2024
Thank you, come back again!!!

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Valerie on 28 Feb 2024
Thank you , come back again!!!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great spot! Spacious & comfortable room, nice inner garden/courtyard, and AWESOME beachside patio. Incredible spot to watch the sunset.
Stayed 2 nights in Feb 2024
Response from Valerie on 4 Apr 2024
Thank you!!! Come back again!!!

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet location
The inn is right on the water and has a lovely courtyard. The hosts are helpful and knowledgeable of the area. You get to walk right out to the beach and are only a few minute walk to grab a coffee on the main road. The bed was incredibly comfortable and linens new and soft.
Stayed 2 nights in Feb 2024
Response from Valerie on 28 Feb 2024
Thank you, come back again!!!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please have hair dryers available- most people don’t travel with one. Lovely location on the beach, quiet, nicely decorated rooms. Holly the cat is a great hotel cat!
Stayed 1 night in Feb 2024
Response from Valerie on 16 Feb 2024
Thanks for your feedback. Come back again!!!

10/10 Excellent

Mairim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great. The only thing was the ac in dolphin suite was not working, but room had alot of fans and slept great on the king size bed. Exceptional customer service. Great view on sunset.. we will be back.
Stayed 1 night in Feb 2024
Response from Valerie on 12 Feb 2024
Thank you!!! Come again!!!

10/10 Excellent

Georgine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upstairs, Faro room, with large louvered windows on 2 sides and 2 in the kitchen. You are directly on the beach so the views are breathtaking. Staff, Valerie and Angel were super accommodating! Very nice and super friendly. There is a large kitchen in that room with everything you need! A fabulous place to enjoy the Stella community in Rincon, Puerto Rico!
Stayed 6 nights in Jan 2024
Response from Valerie on 12 Feb 2024
Thank you!!! Come again!!!

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Valerie on 12 Feb 2024
Thank you!!! Come again!!!

10/10 Excellent

patrick

Place is a nice little comfortable nook that is affordable, quiet, and good value on the southern part of Rincon.. Perfect quaint beach lies just before you in 20 seconds upon leaving your room. Staff very friendly and helpful too.
Stayed 2 nights in Jan 2024
Response from Valerie on 12 Feb 2024
Thank you !!! Come again!!!

10/10 Excellent

Huckleberry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you want to get away from the more upscale resort style accommodations and do your own thing. Staff was very friendly and helpful, answering any and all questions I had. About a 3-5 minute drive from the supermarket, 5 - 10 minutes to the plaza in Rincon proper, and 15 to 20 minutes to almost any restaurant you could want to eat at in Rincon. There are also a few options for food within walking distance.
Stayed 3 nights in Jan 2024
Response from Valerie on 12 Feb 2024
Thank you!!! Come again!!!

8/10 Good

George

Travelled with partner
Angel the Inn’s manager is the best! Helpful, knowledgeable and friendly. The Inn is quaint and cozy. The Coconut Palms Inn is a perfect place if you are looking for a quiet laid back place to stay in Rincon.
Stayed 3 nights in Jan 2024
Response from Valerie on 16 Jan 2024
Thank you!!! Come back soon!!!

10/10 Excellent

Elan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds, beautiful property, safe parking on the street, and walkable to the store and coffee shop.
Stayed 2 nights in Jan 2024
Response from Valerie on 12 Feb 2024
Thank you !!! Come back soon!!!

8/10 Good

GREGORY

Stayed 1 night in Dec 2023
Response from Valerie on 12 Feb 2024
Thank you

10/10 Excellent

Karissa

Stayed 1 night in Dec 2023
Response from Valerie on 12 Feb 2024
Thank you!!! Hope to see you again!!!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’re already planning on coming back!
My wife and I came here on our honeymoon and stayed in 3 locations in Puerto Rico. The Coconut Palms Inn and Rincon was the highlight of our trip. The room and views were spectacular and the staff were the most friendly. The area is great with restaurants and bars nearby - would recommend a car! The beach is spectacular and the view of the sunset is unmatched. We are already planning a getaway with friends here again!
Stayed 2 nights in Dec 2023
Response from Val on 4 Jan 2024
Glad to hear you enjoyed your stay with us !!! Hope to see you again!!!!

10/10 Excellent

Waleska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Valerie on 12 Feb 2024
Thank you

10/10 Excellent

Prutha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the beach. The service was good too. Highly recommend.
Stayed 2 nights in Dec 2023
Response from Valerie on 28 Dec 2023
Thank you !!!! Come back again!!

8/10 Good

Harry

Travelled with family
The hotel is very charming. We had a large room as it had a king size bed, a kitchen, and a sofa to sit on. Other rooms may only consist of just a bedroom. My only complaint is that it was hard to get a hot shower. The water was sometimes lukewarm.
Stayed 7 nights in Dec 2023
Response from Valerie on 28 Dec 2023
Thank You

8/10 Good

LUZ

Stayed 1 night in Dec 2023
Response from Val on 12 Feb 2024
Thank you

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Valerie on 7 Dec 2023
Thank you!!! Come back again!!!!

10/10 Excellent

Alfredo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Valerie on 28 Nov 2023
Thank you !!! Come back again!!!

8/10 Good

William F, Omaha

Liked: Staff & service, property conditions & facilities
Beautiful beach front place. Quaint and good quirky.
Stayed 1 night in Nov 2023
Response from Valerie on 28 Nov 2023
Thank you for your stay, come back anytime!!!

10/10 Excellent

Miguel Antonio

Liked: Cleanliness, staff & service, room comfort
Nice anniversary stay
Went to celebrare our 20th anniverary. Very nice place in a beautiful town. The owner is a very nice person who is ready to make surenyou have a nice stay. Very fast check in process. Were in our room in less than 5 minutes. Beautiful view out back, in front of the sea eith a dmall beach accesible. Room did have a bathroom door that would stick and not open completely and creaked loudly when opening or closing. Not nice if you get up during the night to go to the bathroom. Besides that everything was A-ok
Stayed 2 nights in Nov 2023
Response from Valerie on 28 Nov 2023
Thanks for the feedback, that has been taken care of. Hope you can come back again!!!

8/10 Good

Raymond

Stayed 1 night in Oct 2023
Response from Valerie on 28 Nov 2023
Thank you, come back again!!

10/10 Excellent

Edsel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place conveniently located clean right on the beach loved it be back next month!
Stayed 2 nights in Oct 2023
Response from Gail on 10 Oct 2023
We look forward to seeing you again! Thanks!

10/10 Excellent

carlos

Stayed 2 nights in Oct 2023
Response from Gail on 10 Oct 2023
Thank you, come back soon!

6/10 Okay

Sandra, Brandywine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was surprised that the room didn’t quite resemble the picture. It has one AC in the kitchen that blows the air in the direction opposite to the bedroom. There are fans but they’re noisy. The bathroom shower was a problem. The bedsheets were very old and rough. We slept on top of them. The staff however were really nice. Angel was very helpful.
Stayed 2 nights in Sep 2023
Response from Gail on 10 Oct 2023
Thank you for your feedback. That's what helps us improve.

10/10 Excellent

Wilca

Stayed 1 night in Sep 2023
Response from Valerie on 28 Nov 2023
Thank you!!! Come back soon!!!

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience in this beautiful place. Our walk on the beach was excellent.
Stayed 1 night in Sep 2023
Response from Valerie on 27 Sept 2023
Thank you for staying with us, hope you return!!!

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Gail on 18 Sept 2023
Thank you, come back soon!!!

10/10 Excellent

Karla

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, quiet, clean and pet friendly
Stayed 1 night in Sep 2023
Response from Gail on 17 Sept 2023
We enjoyed having you, come back soon. Thanks!

10/10 Excellent

Marlu, CLEVELAND

Travelled with partner
Liked: Amenities
beachfront but you can not swim on the beach because it is full of rocks, minimal sand
Stayed 3 nights in Sep 2023
Response from Gail on 11 Sept 2023
Yes, the sand is routinely high from December to July. Then a lot of the sand moves out in August to November, then comes back in December. It happens every year.We are glad that you enjoyed your stay and hope that you return. Thanks

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
❤️
We absolutely loved this place., It was very clean and exactly what we expected.. The manager was a delight and very helpful. the Coqui guest room was so cute.. We will definitely be back :)
Stayed 3 nights in Sep 2023
Response from Gail on 9 Sept 2023
We were delighted to host you! Come back soon!

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place, on the ocean
Very good service from Angel..My stay was short but my room was confty and clean
Stayed 1 night in Sep 2023
Response from Valerie on 4 Sept 2023
Thank you!!! Hope to see you again.

10/10 Excellent

Lizmarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es un tesoro escondido. Es nuestra segunda vez y amamos la tranquilidad y la paz que el lugar nos ofrece. Los empleados son tremendas personas y nos ofrecieron una amabilidad y hospitalidad a otro nivel! Gracias!
Stayed 3 nights in Aug 2023
Response from Valerie on 4 Sept 2023
Gracias !!! Regresen pronto.

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the say "beach side" they mean it. Lovely patio overlooking the beach. Very friendly and helpful staff. Easy after office hours check-in. Would definitely stay here again and hope to soon.
Stayed 1 night in Aug 2023
Response from Gail on 11 Sept 2023
We enjoyed having you and are excited to see you next time. Thanks!

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista expectacular
Stayed 2 nights in Aug 2023
Response from Valerie on 4 Sept 2023
Gracias!!!