Search Pet-Friendly Hotels in Ridgefield

"I think this hotel's focus is more on events planned in their event spaces than on the actual guests that are staying in the rooms on the property. We called the restaurant onsite to ask questions/request room service but they hung up the phone on us twice. Requested the free shuttle service to the train station 5 minutes away and the staff responded as if they had no idea what I was talking about. Free shuttle available is listed as part of their amenities both on their website and on their listing on Expedia. They did eventually, begrudgingly offer to arrange a shuttle for us but since we were not guaranteed a return shuttle on the way back to the hotel we decided not to take them up on their offer. The room was clean. The breakfast buffet was minimal. The location was good, safe and suited our needs."

"The check-in process was very easy, and the room was clean. Breakfast offered in the morning was nicely displayed and offered a nice variety of food/beverages. The staff was friendly, as well."

"Bed was very uncomfortable. Felt like sleeping in plastic. "

"Amazing experience! 100% recommended!"

"The soap and shampoo dispensers were empty. No light over bathroom sink."

"More room service options would be nice. Otherwise a great property with very helpful staff."

"I’ve been staying here since last year at least once every two months. The front of the house staff is excellent in customer service and the upgrades in the lobby has been great for the appearance and comfort of guest."

"Nice diner beside the hotel , hotel was old, our door didn’t latch it was not secure I had to bang it hard to close , toilet leaked onto floor Hot water stopped coming out of spout during shower . Nice staff , room was kind of dingy to be honest but we didn’t complain as it was only One night . "

"Not great"