Search Pet-Friendly Hotels in Richmond

"The room was clean, quiet and comfortable. Had a nice stay!"

"Great hotel loved the hot tub. Great for arthritis!!"

"Room could have been cleaner. Tisue left under bathroom sink floor. Hot tub & pool area dirty floor, tables & chairs hit tub not warm enough. Not enough breakfast choices. It was OK could be better. "

"Staff was good pillow had a stain on it needed a face rag odor in hallways "

"Overcharged by $20 at the Mountain Top restruant. Spoke to 4 different staff members before it would finally be fixed. The tables were all sticky/dirty. Had stink bug crawling on table. The buffet in the lobby, what a nightmare. Stood in a long line, even though we had a reservation. Should have a seperate line since all they did was seat people without one and scramble to push tables together. We watched as 4 different people attempted to clean up a table. It was never washed of the crumbs. One person would adjust mats another would then go readjust the mats and put 2 glasses down at a 4 spot table. Was comical. Large hair on top of bacon, I found an employee and notified them, immediately then took away. Should have self serve for drinks so staff can focus on cleaning/quick turnover if the buffet is this popular. The room itself was nice, updated. No complaints there!"

"The room was filthy but the real issue came during the final night. From midnight to 3 am, I was constantly disturbed by loud noises outside my room. There was consistent walking, heavy crashing sounds as if someone was dropping something, and to top it off, around 2 am, a staff member began shoveling snow right outside my window. I struggled to fall asleep which was frustrating due to an early flight the next day. In the morning, I noticed the shoveling patterns in the parking lot were random, and the job seemed half-hearted, with snow moved in no particular direction, not even near the walkway. I called the front desk twice and even spoke to an employee in person at 1:30 am, but the situation didn’t improve."