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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Travelers can rejuvenate in the spa tub, swim in the indoor pool, or work out anytime at the 24-hour gym before enjoying American cuisine in Richmond

Choose dates to view prices

The Hilton Garden Inn Richmond Innsbrook is a convenient base in the business district. Guests appreciate the helpful staff and modern comforts like the spa tub, indoor pool, and 24-hour fitness center. The Great American Grill serves American dishes, and rooms include WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹8,866
₹10,309 total
includes taxes & fees
8 Jun - 9 Jun

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About this property

Hilton Garden Inn Richmond Innsbrook

  • Hotel near Short Pump Town Center
  • A corner/local shop, dry cleaning/laundry services and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
    • A ballroom, meeting rooms and a banquet hall
    • A 24-hour front desk, free newspapers and a TV in reception
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 155 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults and USD 9 to 20 for children
  • Self-parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM to 11 PM.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on 8 Jun 2026 start from ₹8,866, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Richmond Innsbrook?

Self-parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 2.5 mi (4 km) from Short Pump Town Center and within 6 miles (10 km) of Bowlero West End and Regency Square Mall. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.0

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

Reviews

Verified

10/10 Excellent

JOHN

Great room and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. I added the breakfast option for my party of 4 when I booked which saved us about 23 bucks. The pool was great and there was a little hot tub attached to it.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities
The staff was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet and clean room, affordable investment, and easy to both check-in as well as check-out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities
Absolutely the best! Everyone is so nice and welcoming. Extremely family friendly!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms and a great location. Staff was courteous and helpful, too.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Daissy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room everything was comfortable and clean staff was nice ☺️
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel with friendly staff Clean rooms and walking distance to restaurants
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff; clean, quiet room; convenient location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CINDY

Yes Gym was fine
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Shaneen

Liked: Amenities
Disliked: Cleanliness
We booked a room just to take the kids swimming. They enjoyed the pool and the hot tub. The room was not clean. The arms of the chair was sticky, the lamp switch was sticky, the inside of the bathroom door looks like it had poo smeared on the door. If properly cleaned, I would have liked my stay very much.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, no issues with my dog, and kind staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, had coffee out early for the marathon runners on Saturday, clean room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Amenities
Clean room Friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shakeerah

Liked: Cleanliness, staff & service, property conditions & facilities
Area was clean staff was friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lakeisha

Clean and good staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
The staff was great and helpful!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Our room was spotless. The staff was most helpful and breakfast delicious. Next time we are in Richmond we'll be staying here.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dr. Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LITICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a single woman traveling with her dog! Lovely grounds to walk, great bar and restaurant, nice rooms. Price was very competitive with area hotels. Really just a perfect stay.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Clean room, good service. It was a bit far from the convention center. That is my only complaint.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

William

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When we visited one elevator was being upgraded and the other one broke during our stay. Only way in was walking around the outside to the stairs. Bed was comfy. Staff were great and apologetic. Breakfast was decent. 7/10 great price for value
Stayed 1 night in Feb 2026