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Reviews of Hampton Inn & Suites Richmond/Virginia Center

2.5 out of 5
Hampton Inn & Suites Richmond/Virginia Center
1101 Technology Park Dr, Glen Allen, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 754 reviews" "
Rating 8 - Good. 225 out of 754 reviews" "
Rating 6 - Okay. 79 out of 754 reviews" "
Rating 4 - Poor. 34 out of 754 reviews" "
Rating 2 - Terrible. 33 out of 754 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Evelyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

lisa

Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I was put in a room that was supposed to be completed of new renovation. it was incomplete and had area that was unsafe. I took pictures.
Stayed 2 nights in Mar 2024

6/10 Okay

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that affected the stay was the ststem was down when we went to check in. It took an hour of waiting.
Stayed 1 night in Mar 2024

10/10 Excellent

Dalvin R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Trektress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area, close to shopping but behind a business that had old rusted containers.

6/10 Okay

Melissa, Fernandina Beach

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Less than clean but an average hotel. Needs massive updating. Staff was super nice and welcoming. Very limited parking. Wall paper was peeling.
Stayed 1 night in Mar 2024
Response from Megan on 6 Mar 2024
Hello Melissa,Thank you so much for your time in giving us a review. I apologize for the inconvenience of cleanliness. It is with our top priority that we, maintain and uphold a clean facility. Very sorry for the limited parking as we are under renovations, which our team is extremely excited about. It will be our pleasure to serve you again, especially after renovations! Thank you for your feedback and being the best part of Hampton Inn!

10/10 Excellent

Carolyn

Stayed 1 night in Feb 2024

6/10 Okay

Charles

Stayed 1 night in Feb 2024

6/10 Okay

Penny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no bedding on the sleeper sofa. I had to go downstairs to the desk and get some. But all they had were blankets. Also, thr rooms were booked in my name but the hotel clerk gave my room to someone else in my party without checking for ID.
Stayed 1 night in Feb 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hiccup was the shower water temperature. It was tricky. Besides that; everything else was 5 stars!
Stayed 2 nights in Jan 2024

4/10 Poor

Jason

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction and rooms weren’t clean compared to other Hampton locations
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024

4/10 Poor

Deborah

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Harold, Orlando

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Dawn

Stayed 1 night in Jan 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Was not aware that it is under renovation. It needs it. Hope the 3rd floor wasn't touched yet as the bathroom in room 215 is terrible. Caulking in tube area is terrible, spout in bathtub is extremely loose and no amount of caulking will solve the possible water penetration into the wall. Peeling wallpaper, toilet seat terrible. Outlets and switches need to be checked. Staff, of what there was, was great. Breakfast set-up was excellent.
Stayed 1 night in Dec 2023

6/10 Okay

Ellen

Disliked: Cleanliness, property conditions & facilities
Not great - worst Hampton inn I’ve ever stayed at
Older hotel, under renovation - smells funky, tv kept losing signal, ice machine didn’t work…
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
12/30/23- hotel is being renovated and it REALLY needs it. Right now, it’s a shabby place with limited parking, drywall dust, and no business center.
Stayed 1 night in Dec 2023

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Glad to see the holes in the driveway fixed.. Idk why the toilet handles are so tight they seem like you'll break something? Staff always pleasant and helpful, it's my home at hometown, so thanks!
Stayed 1 night in Dec 2023

8/10 Good

Nancy

Travelled with family
They are remodeling so it is hard not to have some confusion. There was to be breakfast and there were only apples!
Stayed 1 night in Dec 2023

4/10 Poor

MATHEW

Stayed 1 night in Dec 2023

4/10 Poor

MATHEW

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I was charged three times for the same night stay. I chose pay at the location and was charged for both my rooms before i even got there.
Stayed 1 night in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but limited parking
Everything was fine except for parking. Many spaces are filled with shipping containers because of renovation of the facility.
Stayed 1 night in Dec 2023

8/10 Good

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael, Upper Marlboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under renovation. There was more noticeable wear on door frame, elevators and other areas. Otherwise, it was a consistent excellent stay at a Hampton.
Stayed 1 night in Dec 2023

8/10 Good

Rosley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
The staff was friendly, the room was nice and clean. The bathroom was clean but a bit difficult to maneuver with my disability. There was construction at the hotel and a truck took up one of the handicapped spaces.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms need updating but otherwise was clean.
Stayed 3 nights in Nov 2023

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Darren

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good stay not up to the usual Hampton Inn level but the property is doing remodeling.
Stayed 3 nights in Nov 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Stayed 1 night in Nov 2023

8/10 Good

Tom

Travelled with partner
Liked: Amenities
There were quit a few shipping containers all over the parking lot.
Stayed 1 night in Nov 2023

10/10 Excellent

AMANDA

Stayed 1 night in Nov 2023

2/10 Terrible

Criss

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jocelyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Eh.
I wish I knew about the renovations ahead of time and the mobile trailers that were occupying the parking lot, made it annoying to park, the breakfast (eggs specifically) tasted bland and despite being there for one night it was fair, I wouldn't go back until after renovations personally speaking.
Stayed 1 night in Nov 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities
The property, the service, excellent. Friday 11/4, her shift ended at 3pm. the svc agent did a marvelous job helping me out with all of our arrangements. Surprised my daughter, mission accomplished. The svc agent on Sat 11/5 when i arrived was so pleasant and ready for us. This visit as i said was spectacular!! Many thanks to everone this weekend. Breakfast/good.
Stayed 1 night in Nov 2023

8/10 Good

Frank

Travelled with family
Liked: Amenities
We really liked the young lady who checked us in. She was very pleasant and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Leslie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms were dingy and falling apart (closet door falling off hinge, wallpaper peeling, door frame loose and seemed unsafe). Also front desk staff tried to bill us twice for the room even though I paid prior to check in on Expedia. Ridiculous.
Stayed 1 night in Oct 2023

6/10 Okay

Neal

Travelled with family
Liked: Staff & service
Hotel is a bit old and in need of a freshen up!
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin. Clean rooms. Good breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Johnny

Business traveller
Hotel needs updating overall was good I would return to stay again
Stayed 1 night in Oct 2023