Search Hotels Near Richland Mall, Pittsburgh

"Valet and check-in desk staff were awesome-super friendly. My room wasn't in the best shape- tons of scratches and knicks out of the wall and paint. Overall, it just didn't feel clean. The layout of the room was really odd too- no door on the shower, just a shower curtain. ? And you had to turn sideways to get to the head of the bed because the walls only about 12" away from the wall. The bed was comfortable, but overall lots of outside and hallway noise. "

"The woman maintaining the breakfast area and cooking was extremely helpful and cheery. The desk clerk was cheerful and pleasant. Housekeeping clearly were doing their best to keep things clean. On the other hand, shame on Choice. The beds were overused, the shower calking was brown with build up, the sitting chair was old, no cushion left in the seat, and spotted with deep stains. There is not way this facility had accumulated an 8.2 rating like the site indicated. I had been a frequent flyer with Choice, in particular Comfort Inn & Suites and Sleep Inn. My trust is broken."

"We requested early entry which was granted. Nicely equipped suite"

"Our room was clean, large and we liked that there was a couch. The parking lot was well lit and the area seemed safe. We enjoyed dinner at the Tap house which was next to the hotel. "

"Everything was good, location great Except getting in and out of their parking lot. You must make a U turn or go far out of your way and turn around to get to their parking lot. That was aggravating. The doors to the room were so heavy I could hardly push them open"

"The night that we checked in the front desk was questioning what I wanted to book. After explaining that is what we want she still tried to question it. The following morning when I was trying to check out (530am as we had a drive) I waited 30 minutes for someone to come to the front desk. Knocked on all the staff doors, called the front desk repeatedly and still no on. No where to put my room keys for a drop box. I finally left a note with my room keys on the desk explaining that I could not wait anymore."

"First room we went into was not even liveable. Had to get another room. Just not a good experience at all!"

"Some Lights in the room didn't work, one elevator hasn't worked for a long time evidently. Not enough luggage carriers. Staff ok"

"Staff was very friendly and helpful. Parking was plentiful. Location was perfect for my visit. See you next time. "