Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Reviews of Quality Inn Richfield I-70

2.5 out of 5
Quality Inn Richfield I-70
540 S Main St, Richfield, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1005 reviews" "
Rating 8 - Good. 301 out of 1005 reviews" "
Rating 6 - Okay. 58 out of 1005 reviews" "
Rating 4 - Poor. 28 out of 1005 reviews" "
Rating 2 - Terrible. 4 out of 1005 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Corona

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Roger,Thank you for your review and for giving us a perfect rating! We are delighted you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning them to your fellow travelers. It was truly a pleasure having you here, and we hope you return soon.

10/10 Excellent

BUYEAN

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
At Quality Inn Richfield I-70, our top priority is your satisfaction, and we're pleased you enjoyed your stay. We look forward to welcoming you back for another great experience!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
I'm tired and I'm going to bed.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Jack,Thank you for taking the time to leave us a review. We take pride in providing an excellent stay for our guests and hope you had a wonderful night's rest. It would be our pleasure to host you the next time you are in the area.

10/10 Excellent

Julie

Travelled with partner
It was great friendly staff
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Thank you for your compliments regarding our hardworking and dedicated team. It was a pleasure hosting you at Quality Inn Richfield I-70 and we look forward to hosting you again.

10/10 Excellent

Darek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel we stopped by with a family of 6. No complaints with anything. If you just want somewhere to sleep and have a clean bed, this is your place. We didn’t take advantage of any other things besides the complimentary breakfast.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Darek,Thank you for sharing your positive experience! We're delighted that our hotel met your needs with clean and comfortable accommodations and that your family enjoyed the complimentary breakfast. We appreciate your feedback and look forward to welcoming you back to Quality Inn Richfield I-70!

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service quiet room
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear April,Thank you for recognizing our commitment to excellent customer service and providing a peaceful environment. It was a pleasure to host you at Quality Inn Richfield I-70, and we look forward to your next visit!

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean and comfortable room. There were a few dining options available. Good breakfast.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Don,We're delighted you had a clean and comfortable room during your stay with us. It's fantastic that you found our dining options satisfactory and enjoyed our breakfast. Thank you for your positive feedback! We hope to welcome you back for another enjoyable stay in the future. We look forward to welcoming you back to Quality Inn Richfield I-70.

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph, Arlington Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jim

Very nice, reasonable rates, easy check in, choice of up or down stairs, no lectures, no request for license plate, lots of eateries and shops nearby. My third stay.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Jim,Thank you for taking the time to provide your review of Quality Inn Richfield I-70. It is wonderful to hear this is your third stay with us as returning guests pay us the greatest compliment. Our goal is to provide our guests with a comfortable, hassle-free, and convenient stay, and it appears we have succeeded. Having a variety of local attractions is an added bonus. We look forward to you staying with us again in the future.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Beth,Thank you so much for the five-star rating! We work so hard to deliver an unforgettable experience for all guests, and we're so glad to hear you enjoyed your stay with us. Please come visit us again next time you're in the area!

10/10 Excellent

Robin

Travelled with family
Good place for a short stay on the way to somewhere else
Stayed 1 night in May 2024
Response from General Manager on 2 May 2024
Dear Robin,Thank you for your review, we at Quality Inn Richfield I-70 appreciate it. We are pleased that you enjoyed your stay with us and would love to see you again during your travels.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sabe
Stayed 2 nights in Apr 2024
Response from General Manager on 2 May 2024
Dear Martin, Thank you for choosing Quality Inn Richfield I-70 for your recent getaway. Your five-star review is much appreciated and we hope to see you again soon!

6/10 Okay

Linda

Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice, a great price, and excellent staff.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Christina,Thank you for your wonderful review and for staying with us at Quality Inn Richfield I-70. Your compliments regarding our excellent value and on-point service are greatly appreciated. We are glad you visited, and until we see you again, safe travels.

10/10 Excellent

ronald p

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the absolute best ever!!!!
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Cecilia,We at Quality Inn Richfield I-70 appreciate your review. It is wonderful to know you experienced our world-class service during your stay. We would love to see you again.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Thomas,Thank you for visiting us at Quality Inn Richfield I-70! We are pleased you enjoyed your time and appreciate your fantastic review. Should you find yourself in the area again, we hope you will stop by and see us.

8/10 Good

heungsook

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very reasonable rate for stay
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Heungsook,Thank you for taking the time to leave us a review. Our team is delighted you had a wonderful stay with us. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and well cared for.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Jason,Thank you for sharing your comments with us. We are delighted to know that you enjoyed our clean and well-maintained accommodations. It was a pleasure hosting you, and we hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly!
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Charlotte,Nothing makes us happier than hearing our team was able to deliver the five-star experience we strive to provide all of our guests with. The team will be so happy to hear your recognition, and we hope you will visit us again soon!

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

Stephen, Loughman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good price for a standard, clean room. Breakfast was typical and good. Staff were great. The place is dated. For one night while traveling a good stop.
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Stephen,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to offer good value. We're glad we could provide a comfortable stop for your travels, and we hope to have the opportunity to welcome you back again in the future.

10/10 Excellent

Tonya, Farmington

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. The room was clean and there was a nice sitting area where we could visit.
Stayed 2 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Tonya,It was truly a pleasure to host your recent stay at Quality Inn Richfield I-70. We're delighted to hear you had an enjoyable visit and that you appreciate the friendly hospitality our team provided, as well as our clean, comfortable, and spacious accommodations. Thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back soon.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Both the pool and hot tub were clean and perfect temperatures. Lovely front desk folks.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Karin,Thank you so much for the five stars. We are so happy to hear you enjoyed our relaxing and clean pool area, and we'll be sure to pass on your compliments to our team. We hope you'll visit us again soon!

4/10 Poor

Cindy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No elevator! The breakfast was terrible. The staff were very friendly.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Cindy,Thank you for taking a moment to review your recent experience. It's wonderful to know our hospitable team left a memorable impression on you; however, we regret your disappointment with our breakfast offerings. Your feedback will be shared with our internal team to ensure any opportunity for improvement is seized. We hope to welcome you back soon for a seamless stay worthy of a perfect rating.

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOMS ARE CLEAN AND HAVE THE LARGE TOILET SEAT, ALONG WITH ALL THE AMENITIES. THE BREAKFAST IS VERY GOOD, WAFFLES, EGGS, SAUSAGE, BAGEL, CEREAL, AND YOGURT. PLENTY OF PARKING, EVEN FOR BIG TRUCKS. 😊
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Gustavo,Thank you for being our guest and sharing your delightful five-star review. We are thrilled you were impressed with everything from our delicious breakfast and convenient parking to our spotless, comfortable accommodations. We look forward to welcoming you back to Quality Inn Richfield I-70 for another great visit.

10/10 Excellent

Robin

Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have nothing negative to say. Staff is wonderful. Located next to a great eating establishment. Hot breakfast in morning was great. Our room had a nice welcome basket. Very nice place to stay.
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Roger,Thank you for choosing Quality Inn Richfield I-70 as your place of stay. We are delighted to hear that our team provided you with excellent service and that you enjoyed the convenience of nearby dining options. It's also wonderful to hear that our hot breakfast and the welcome basket in your room elevated your time with us. We are committed to providing our guests with a comfortable and enjoyable stay, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was smooth and efficient. They had freshly baked cookies for us 😋.. The room was nicely updated and very comfortable 👌.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Michael,Thanks so much for the five stars! We're so happy to hear you had such a wonderful check-in process and were able to enjoy our comfortable, newly updated rooms. We hope you'll come back again soon!

10/10 Excellent

Dona, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast efficient check in.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Dona,Thank you for trusting Quality Inn Richfield I-70 with your recent lodging needs. We're happy to hear you had an enjoyable visit, and that you appreciated the efficient check-in service provided. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
It a great overnight stay during road trip.
Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Mary,Thank you for your review and for giving us a perfect rating! We are delighted to have been a part of your road trip and that you thoroughly enjoyed your stay with us. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It looks like it had been updated, which was nice and made it clean. The only real problem was the bathroom sink drained very slow.
Stayed 1 night in Apr 2024
Response from General Manager on 7 Apr 2024
Dear Dawn,Thank you for choosing to stay with us at Quality Inn Richfield I-70. While we're glad our commitment to maintaining pristine accommodations shone through during your visit, we're disappointed to learn we fell short of expectations in some aspects. We offer our sincere apologies for any inconvenience you experienced with your bathroom sink, and we will be sure to look into this further. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 Okay

Debbie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk lady was wonderful and so great. The scent they have in the hall was great and then got to the room and the room smelled dirty and bad. Tile was missing off of the wall in the bathroom and the bathroom floor looked dirty. There was hair on the sheets and the toilet lid was broken and also had hair on it. The shower needs to be redone badly. Wasn't the worst, but it was outdated and bathroom very small.
Stayed 1 night in Apr 2024
Response from General Manager on 7 Apr 2024
Dear Debbie,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our friendly service, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed by our team. We appreciate your feedback and wish you safe travels ahead.

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for stopping by before another long drive
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Stella,Thank you for taking the time to share your feedback! Providing a comfortable and convenient stay for travelers like you is our top priority. We hope to have the pleasure of welcoming you back to Quality Inn Richfield I-70 for another excellent experience!

10/10 Excellent

Priscilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at front desk was very friendly
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Priscilla,Thank you for sharing your feedback with us. At Quality Inn Richfield I-70, friendliness and hospitality are key values we strive to uphold. Your kind words are appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable experience!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Geslher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the third time I been in Richfield and every time I have stayed at Quality Inn so far so good !
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Geslher,It's always wonderful to welcome back a repeat guest and you're no exception. Thank you so much for the high rating and we're thrilled you had a good time with us overall. Please come back and join us again soon.

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk was personable, friendly, helpful. The room was very clean and neat, towels were good quality and bright white. The mattress was not great and no view, but the room was still nice.
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Janie,It was a pleasure having you as our guest recently. We're delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations. Your feedback about the mattress will be shared with our internal team for further consideration, as guest comfort is of the utmost importance. Thank you for your review, and we hope you return soon.

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mat in the swimming area was so hard that it felt like i was walking on rocks. The breakfast was ok but packed flavor. The staff was too notch and friendly
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Robert,Thank you for taking the time to provide a review of your stay at Quality Inn Richfield I-70. We are happy to know that you enjoyed our breakfast and that our staff provided amazing hospitality. As we always look at ways to improve, your feedback regarding the pool mats is appreciated. We hope you will consider staying with us again in the future.

8/10 Good

Karen

Stayed 1 night in Mar 2024

10/10 Excellent

JAROSLAW

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Geri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent one night while traveling. Facilities were very clean and modern. Breakfast was great. Everything was comfortable. Price was very reasonable
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Geri,Thank you so much for taking the time to share your thoughts on your recent visit. We're thrilled you were comfortable during your stay and started your day off right with our delicious breakfast offerings. Receiving recognition for our high standards of cleanliness and excellent value is always appreciated as well. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly. The room was cleaned.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come see us again at Quality Inn Richfield I-70!

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024