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"Ich war sehr enttäuscht von meinem Aufenthalt im Hotel. Das Bad war unzureichend gereinigt, und als wir reklamierten, wurde uns vom Direktor gesagt, wir sollten froh über das fliessende Wasser sein. Nachgereinigt wurde nicht. Wir mussten den Boden im Bad selbst mit einem Tuch reinigen, das danach komplett schmutzig war. Das Bett war unbequem, da ein einfaches Holzbrett als Lattenrost diente und die Matratze extrem durchgelegen war. Insgesamt eine enttäuschende Erfahrung. Nach einer schlaflosen...

"A great family resort / lots of facilities & perfect for our 3 days. The staff were lovely & the apartment good. However we were not informed there were check out rules & We would need to view those rules on the hotel website. We left our apartment tidy & closed all windows & washed up & put away our breakfast items. We left our bed linen in a pile for collection but did not empty our bin. After we left we were charged Euro 50 for not abiding with the check out rules. Such a disappointment after...

"Bathroom was modern. The livingroom space and kitchenette were a bit dated. Fridge was not that cold. Beds were comfortable. Listed as "river view" however you cannot see the river as there are lots of trees. Good for two nights but not for longer. "

"Check in was ridiculous. Had to wait two hours & then felt like we were an inconvenience. Room was terrible… needs repairs, things broken, no hand/dish soap. There were bugs on the floor! Never recommend it!"

"This place has an amazing view over lake Annecy! It also has some nice facilities and delicious food "

"A comfortable stay for a couple of nights. Staff on the front desk were helpful when we needed assistance. "

"Pool pictured is NOT onsite- it is public pool you can have access to by showing your room key. Rooms were basic but clean and warm enough. Not enough storage and slightly awkward design. Would have liked some basic info in room, but if you go into reception there are info sheets. Property aimed at French guests so info mostly in French and TV only had French channels. Still snow on Terres Grasses nursery slope near apartments in March. Ski hire place and souvenir shop on site. Bakery and...

"Didnt enjoy queing for 1 hour to collect sheets and check in then having to walk back 5 mins to hotel with everything inc luggage. Double trundle bed could only be made up as 2 singles and no top sheet... had to sleep next to blankets that werent laundered. Great position in town. Nice view. "

"Atypique et très bon accueil "

"Pas de réfrigérateur dans chambre. A demander en arrivant option."