Reuters Trip

The Capri by Fraser is an average to above average hotel. The rooms were exceptionally clean,and quiet, but overall the place needs a 'makeover'. The staff was very friendly, accommodating and very professional. One thing that I found self-serving was that you were REQUIRED to join their hospitality/loyalty program to be allowed an early check-in. Totally unnecessary. The hotel comports to be a "green" property, i.e., they don't make-up rooms daily. That was annoying because you have to make your own bed (I'm on vacation) and you have to make sure the towels get hung so they dry. They only made the room up once -- stayed for 5 nites. Had to request additional towels AND tissue. The location isn't the best, but manageable given the proximity of the busses, Trams and U. Had the breakfast buffet one morning. It was very good! Grapefruit juice was exceptional!! Would recommend a street view, such as it is. The back view is of an arena -- concrete behemoth. The a/c left a little to be desired..fortunately the had a fan available. No face clothes in the bathroom - BYO. Overall, it was a 'B'/'B+'.

Location was great, within walking distance of many shops and restaurants. Staff was very helpful and attentive. The room had some visible wear and tear. The room had air conditioning however it did not blow any air at all. House keeping was able to provide a fan that made it bearable.

Conveniently located, just a block away from the train station. Very walkable area. Generally speaking, not in the 'best' area of Frankfurt but I never felt unsafe. The hotel itself, is in an older historical building, which I loved. Very high ceilings, and lots of airy space. Oversized space in general. The room was very spacious, and the Queen size bed was as comfy, as a harder than usual bed can be. After travelling through Germany, the hard bed seems to be the norm, so I wouldn't call it a hotel issue. The room didn't have air conditioning, but the windows opened right up which gave a nice cross breeze later in the evening. Even with the warmer than average temps' I was never uncomfortably hot. The mini fridge in the room came in handy. Larger than average bathroom, with a larger than average tub - perfect for soaking in after a day on your feet. The room was dusty; lamp + lampshades, and the one light on the desk didn't work. When I opened the tall bureau, dust bunnies came floating out. The young lady at the front desk was extremely sweet. She was easy to talk to, and answered many of my questions about the area, and Germany in general. I really enjoyed my small chats with her. She also expressed how she really enjoyed working at the hotel, which made me feel even better about staying there. I would easily recommend this hotel to anyone - it's quiet and calm, and a great place to land after a busy day.

In general the hotel is good but the is small

I had a wonderful stay at this hotel. Everything was on point—from the friendly staff and clean rooms to the excellent facilities. The air conditioning worked perfectly, which made the room very comfortable throughout my stay. The hotel was well maintained, and the overall service exceeded my expectations. I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay, and I look forward to visiting again.