Reigoldswil - Wasserfallen

The resort as a whole was excellent. We loved the restaurants and the pool. The staff was wonderful! Very clean! We surged for a penthouse to enjoy the stars with the ceiling shades that retract but sadly less than half of them worked. Other than that it’s was a great stay!

I stayed here for 3 nights. The location is great—less than a 10-minute walk to the train station. The area felt very safe, and there were lots of stores and places to eat nearby, which made everything very convenient. The hotel is modern and clean, but it is quite expensive. The gym was a bit disappointing. It's small, and the equipment isn't very good, so I didn't really use it. The only thing I didn't like was the staff. They weren't rude, but they never smiled and didn't make me feel welcome. Overall, it's a good hotel if you want a convenient location, but I expected better service for the price.

The concierge Lucas was maybe the best part of it all. We got the 2 bedroom suite. It was huge and the aircons worked well enough (rare in Europe.