Reigoldswil - Wasserfallen

The resort as a whole was excellent. We loved the restaurants and the pool. The staff was wonderful! Very clean! We surged for a penthouse to enjoy the stars with the ceiling shades that retract but sadly less than half of them worked. Other than that it’s was a great stay!

The breakfast was pretty good and was included in our room rate, but the scrambled eggs were powdered eggs (they were terrible) and if you want fresh cracked eggs you paid 8-12 euros. We stayed in the presidential suite. It was very nice and large room and had a nice view of the Duomo. The outdoor balcony was very large too. Unfortunately, the lobby chairs and sofas need to be updated. They smelled bad and had stains on them. Otherwise, you are about a 10 minute walk from the galleria shopping area. Nice hotel and once they update the lobby furniture, it will be much better.

I stayed here for 3 nights. The location is great—less than a 10-minute walk to the train station. The area felt very safe, and there were lots of stores and places to eat nearby, which made everything very convenient. The hotel is modern and clean, but it is quite expensive. The gym was a bit disappointing. It's small, and the equipment isn't very good, so I didn't really use it. The only thing I didn't like was the staff. They weren't rude, but they never smiled and didn't make me feel welcome. Overall, it's a good hotel if you want a convenient location, but I expected better service for the price.