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Reviews of Sleep Inn & Suites Rehoboth Beach

2.5 out of 5
Sleep Inn & Suites Rehoboth Beach
18451 Coastal Hwy, Rehoboth Beach, DE

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TALIB

Liked: Amenities
Customer service
Stayed 2 nights in May 2024

8/10 Good

Indera

Liked: Staff & service
Stayed 2 nights in May 2024
Response from Carol on 28 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Ann

Stayed 1 night in May 2024
Response from Carol on 28 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a roach in my room
Stayed 1 night in Apr 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

TIMOTHY, GAITHERSBURG

Stayed 4 nights in Apr 2024
Response from Carol on 28 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

William

Travelled with partner
Great location. It was close to all the places we we wanted to visit
Stayed 1 night in Apr 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Staff very friendly. Facility showing wear & tear especially in the bathroom
Stayed 2 nights in Apr 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Allison

Travelled with family
Liked: Staff & service, property conditions & facilities
The photos on the website did make the place seem a bit nicer than it really is. Granted, it was off season, but it wasn't as nice and bright as I was expecting. The beds and rooms were overall clean. However, the shower was a little dingy thing, seen in photos if you scroll a lot, and was dirty with a bug crawling. The breakfast was ok, not a lot of options as compared to other places I have stayed. Rate was very reasonable considering the jacked up prices around the area for the hockey tournament. Nice location for shopping, dining, etc. I did leave a blanket there that cleaning said they didn't find. It was left there, so I'm guessing they had thrown it away. Little disappointed in that. The front desk staff were very very nice and accommodating.
Stayed 2 nights in Apr 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient!
Stayed 1 night in Apr 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and in good location near shopping and restaurants!
Stayed 1 night in Apr 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Gideon

Disliked: Cleanliness, staff & service, amenities
Breakfast was fine.
Stayed 2 nights in Mar 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kamryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and my room looked exactly like the photos. The hotels 10 mins from the beach and everything is close by which I loved. Will definitely be staying here again
Stayed 2 nights in Mar 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Mikyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Patricia

Travelled with partner
Very nice accommodations.
Stayed 1 night in Mar 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Mar 2024
Response from Carol on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very nice. The rooms had everything needed and clean

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to just telax!!
So peaceful, quiet and super clean. Needed a weekend break from the day to day insanity and this hotel was PERFECT!!!!!
Stayed 2 nights in Feb 2024

8/10 Good

Georgene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities
Easy. Decent breakfast
Stayed 1 night in Feb 2024
Response from Carol on 14 Feb 2024
Thank you so much for letting us know how your stay was! We hope that we have the pleasure of having you back as our guest when you are in the area!

10/10 Excellent

Hali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff / front desk
Stayed 1 night in Jan 2024
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Carol on 1 Feb 2024
Thank you so much for the 5 out of 5 rating! We appreciate you so much and hope that we can be your hotel of choice when you come back to the area!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Carol on 1 Feb 2024
Thank you so much for the 10 out of 10 rating! We appreciate you and hope that we can have you as our guest again soon!

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bobbi at the front desk was extremely helpful and accommodating and made check in a breeze. The rooms were very clean and the breakfast buffet was nice.
Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you so much for taking the time to let us know how your stay was! I will make sure Bobbi knows what you said! We love our guests and try very hard to make sure you are happy! Thank you for staying with us!

10/10 Excellent

Todd

Travelled with partner
Loved it here!! Great location!! Close to everything. The hotel was perfect!! Would definitely recommend and would definitely stay again.
Stayed 3 nights in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Deirdra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Darrien

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended.
Stayed 2 nights in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you so much for the 5 out of 5 rating!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Complimentary breakfast included eggs, waffles and other hot foods. Staff is great. Easy check-in and check-out. Only negative is that sound travels through the doors. You hear EVERYTHING in the hallways, even if people are speaking normally or just rolling their suitcases. Would stay again due to cleanliness and value.
Stayed 1 night in Nov 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carol on 1 Feb 2024
Thank you so much for the 5 out of 5 rating!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Neil

Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, and in abundance. Room was as clean, did the bottom of feet check and they were not black 💃 breakfast was very good as well. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you so much for the 5 out of 5 rating!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
Quick overnight get away with the hubby. Super friendly staff at the hotel. Room was clean and comfy - only complaint is the pillows were a bit small. Breakfast was good too.
Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you SO much for the 10 out of 10 rating!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and everything was easy to deal with, like check in. Breakfast that was included was more than I expected.
Stayed 1 night in Dec 2023
Response from Carol on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and friendly. This was my first time booking a room and staying in a hotel on my own, and the experience was satisfying.
Stayed 2 nights in Nov 2023

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was conveniently located
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and helpful. From the front desk ladies to the lady taking care of the breakfast, to the housekeepers; all very nice people, I would definitely stay here again. Truly the best service in an economy hotel ive received in years.
Stayed 1 night in Nov 2023

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Sleep Inn was excellent! Beyond excellent. The gentleman who checked us in at reception was informative and friendly. The woman who was taking care of the breakfast bar was fantastic! Truly! Give these people a raise! As well as the people who were cleaning the rooms as we left. We will definitely recommend this hotel to our friends, and we will absolutely stay there again next time we are in Rehoboth. Great job!
Stayed 1 night in Nov 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far, so good!! After multiple stays!
My wife and I have stayed at a Sleep Inn in several locations in Pa, NC and DE. So far every location has been a wonderful experience. From great customer service to a full breakfast that’s included in the cost of the stay. I will continue to look for this brand as we travel.
Stayed 1 night in Nov 2023

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are very friendly and hospital.
Stayed 2 nights in Nov 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip for a dinner party in Rohobeth Beach area, affordable, dog friendly without a huge dog charge and nice breakfast included
Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

JOHN, APO

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023