Exterior

Reviews of Holiday Inn Express & Suites Reedsville - State Coll Area, an IHG Hotel

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 326 out of 414 reviews" "
Rating 8 - Good. 58 out of 414 reviews" "
Rating 6 - Okay. 13 out of 414 reviews" "
Rating 4 - Poor. 9 out of 414 reviews" "
Rating 2 - Terrible. 8 out of 414 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Dorrine

Stayed 1 night in Mar 2024

10/10 Excellent

CLAUDIA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at a Holiday Inn the only inconvenience is limited place to have dinner
Stayed 1 night in Apr 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were super friendly and the facility was neat and tidy
Stayed 1 night in Apr 2024
Response from Front Desk Agent Jonathan on 12 Apr 2024
Thank you for the review. We are glad that you enjoyed your stay with us. Our staff prioritizes the comfort and enjoyment of our guests throughout the duration of their stay.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Agent Jonathan on 12 Apr 2024
Thank you for the review. We are glad to hear that you enjoyed your stay at our location.

8/10 Good

Lori

Travelled with partner
Liked: Staff & service, property conditions & facilities
An upgraded hotel convenient to highway. Room was good size, and fairly clean. It was evident that no deep cleaning was done. A quick pass with the vacuum and wipe of the counters. Grime and mold in bathroom corners and shower. Beds were comfy and clean—the most important part.
Stayed 2 nights in Apr 2024
Response from Tracy Stephenson, Front Office Manager on 8 Apr 2024
Thank you for sharing your experience with us! We appreciate your feedback and are glad you found our hotel convenient and enjoyed the comfortable beds. We apologize if the cleanliness fell short of your expectations. We take hygiene seriously, and your comments have been noted. Our housekeeping team is committed to maintaining high standards, and we will address the areas you mentioned. Deep cleaning is an essential part of our routine, and we appreciate your input.We hope you’ll consider staying with us again in the future. Your satisfaction is our priority, and we’d love to have you back! Safe travels!

10/10 Excellent

Melissa

Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tracy Stephenson, Front Office Manager on 8 Apr 2024
Thank you for your glowing review! We’re thrilled to know that you enjoyed your stay with us. Your kind words mean a lot to our team, and we’re delighted that you found our hotel to your liking.You’re always welcome back, and we look forward to hosting you again soon! If you have any questions or need assistance, feel free to reach out. Safe travels!

10/10 Excellent

Sean P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Agent Jonathan on 12 Apr 2024
Thank you for the review. We appreciate you letting us know you enjoyed your stay and the 5-star rating. We hope to see you again.

2/10 Terrible

Rama Krishna

Stayed 2 nights in Mar 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were here for tournament at Penn state 2days
Stayed 1 night in Mar 2024
Response from Front Desk Agent Jonathan on 12 Apr 2024
Thank you for the review! We are glad you enjoyed your stay with us for your tournament. We hope to see you again.

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four stars are for how expensive it was for the night! Everything else was great!!
Stayed 1 night in Mar 2024
Response from Tracy Stephenson, Front Office Manager on 8 Apr 2024
Thank you for your honest feedback! We’re delighted that you found everything else great during your stay. We understand that pricing is an important consideration, and we appreciate your four-star rating. Our team continuously strives to provide exceptional service and value for our guests. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know.Safe travels and we hope to welcome you back soon!

10/10 Excellent

Katie

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Agent Jonathan on 12 Apr 2024
Thank you for the 5 stars! We are glad to hear you enjoyed your stay at our location.

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracy Stephenson, Front Office Manager on 17 Mar 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Good

Scott

Stayed 2 nights in Mar 2024
Response from Tracy Stephenson, Front Office Manager on 24 Mar 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tracy Stephenson, Front Office Manager on 28 Feb 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had a fantastic experience with us. We always strive to provide quality service and satisfaction to the guests.We look forward to having you back with us!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful.
Stayed 1 night in Feb 2024
Response from Tracy Stephenson, Front Office Manager on 25 Feb 2024
We are incredibly grateful you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel- clean, friendly staff, comfortable room and a very nice breakfast. Tesla chargers were a big bonus! Would stay at again.
Stayed 1 night in Feb 2024
Response from Tracy Stephenson, Front Office Manager on 19 Feb 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had a fantastic experience with us. We always strive to provide quality service and satisfaction to the guests.We look forward to having you back with us!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and inviting hotel! The staff were welcoming and helpful. Breakfast was delicious.The water pressure of the shower was absolutely amazing!
Stayed 1 night in Jan 2024
Response from Front Desk Staff Member Jonathan on 22 Jan 2024
Thank you for the review! We are glad to hear that you enjoyed your stay with us. We make it our priority to make sure all guests are comfortable and well-accommodated during their stay at our location. We hope to see you again!

10/10 Excellent

Stephen

Business traveller, Travelled with family
Great
Our stay was great. Staff was polite and helpful, the room was comfortable and clean.
Stayed 2 nights in Dec 2023
Response from Front Desk Agent Jonathan on 1 Jan 2024
Thank you for the review! We strive to ensure our guests are well taken care of and comfortable for the duration of their stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Dec 2023
Response from Front Desk Agent Jonathan on 1 Jan 2024
Thank you for the review. We ensure a clean property, so no one has to worry about any potential health concerns.

10/10 Excellent

Judy

Stayed 1 night in Dec 2023
Response from Front Desk Agent Jonathan on 1 Jan 2024
Thank you for the review! We are glad to hear you enjoyed your stay here during the holiday season.

2/10 Terrible

Paul

Stayed 1 night in Dec 2023
Response from General Manager on 21 Dec 2023
Good morning Paul. I'm sorry to hear that this stay was not pleasant. Please let me know how, so that I can address the issues. I was the person who checked out the primary guest, Brian Young, and nothing was stated when asked how the stay was. Thank you, Erin

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Price could be lower
Stayed 1 night in Dec 2023
Response from Front Desk Agent Jonathan on 1 Jan 2024
Thank you for the review. We are glad you enjoyed your stay.

10/10 Excellent

Rebecca S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Agent Jonathan on 1 Jan 2024
Thank you for the review. We are glad to hear you enjoyed your stay with us.

10/10 Excellent

ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RLA-Reeedsville 12-6-23
Excellent hotel.
Stayed 1 night in Dec 2023
Response from Front Desk Staff Member Jonathan on 1 Jan 2024
Thank you for the review. We're glad to hear you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tracy Stephenson, Front Office Manager on 11 Feb 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Agent Jonathan on 1 Jan 2024
Thank you for the review. We're glad to hear you enjoyed your stay.

10/10 Excellent

Mindi

Travelled with partner
Liked: Property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2023
Response from Front Desk Staff Member Jonathan on 6 Nov 2023
Thank you for the review! We are glad to hear you enjoyed your stay with us.

10/10 Excellent

Lance

Stayed 1 night in Oct 2023
Response from Front Desk Staff Member Jonathan on 11 Nov 2023
Thank you for the review. We are glad to hear you enjoyed your stay and hope to see you again.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Desk Staff Member Jonathan on 6 Nov 2023
Thank you for the review. We are glad to know you enjoyed your stay.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Hotel was as good as it gets no complaints at all!!
Stayed 2 nights in Oct 2023
Response from Front Desk Agent Jonathan on 16 Oct 2023
Thank you for the review and we are glad to hear you enjoyed your stay with us at Holiday Inn Express.

10/10 Excellent

Scott E

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk Agent Jonathan on 16 Oct 2023
Thank you for the review. We're glad to hear you enjoyed your stay at our location.

6/10 Okay

Josh

Business traveller
Liked: Property conditions & facilities, room comfort
An okay stay for a day or two
The room itself is not bad. The eco-friendliness of the hotel makes it somewhat uncomfortable when the air condition shuts off on hot days. The air conditioner tends to shut off while you are sleeping and you wake up hot and uncomfortable. The breakfast is delicious and usually pretty good for the most part this varies from day to day. The rooms facing the highway are very noisy and you can hear the trucks all night. Housekeeping is the worst part they make your bed but they do not clean very well and they do not change the Linens all that they do is make the bed they do not replace the sheets or the covers this was during an entire week's stay.
Stayed 5 nights in Oct 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very friendly and helpful staff
Stayed 2 nights in Sep 2023
Response from Front Desk Agent Jonathan on 16 Oct 2023
Thank you for the review. Our staff strives to ensure guest comfort and ensure they have a quality stay at our location.

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from Front Desk Agent Jonathan on 16 Oct 2023
Thank you for the review. We are glad you enjoyed your stay with us.

10/10 Excellent

Osvaldo

Stayed 1 night in Sep 2023
Response from Front Desk Staff member Jonathan on 6 Nov 2023
Thank you for the review! We are glad to know you enjoyed your stay at our location.

8/10 Good

Shelly

Stayed 2 nights in Aug 2023

4/10 Poor

Yu lien

Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk Agent Jonathan on 16 Oct 2023
Thank you for the review. We are glad you enjoyed your stay with us.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly updated property - nice rooms. Modern. Small patio with a grill off the dining area. Staff was nice and helpful. Would def stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

germeen

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

10/10 Excellent

germeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean hotel! Great breakfast too!
Stayed 1 night in Jul 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THE FREE BREAKFAST WAS WONDERFUL , and HELPFUL to start our day
Stayed 1 night in Jul 2023

10/10 Excellent

Tom

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and fresh
Clean as a whistle! No “musty hotel smells”! A very pleasant stay!
Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED the fact that we booked this last minute because the original hotel we chose to stay at was a dump!! Staff was very friendly and we got checked in quickly without incident
Stayed 1 night in Jul 2023

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice! Very clean and up to date. Check in and check out was super easy and fast. Breakfast was very good and fresh.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough about the positives at this hotel. Thoroughly enjoyed our stay. Staff was top notch!!!!
Stayed 3 nights in Jun 2023