"The staff was off sight. I have to say though that via Ring and SMS he was still very helpful, friendly and curious. Actually he was the best part of our stay.
Problem #1 The bathroom smelled of urine. AND in the bowl was URINE.
Problem #2 The floor in the bathroom is woeful. I put towels down so I didn't have to walk on it by the toilet. The flooring was shot. It was pulling away from the floor boards, walls and fixtures.
Problem#3 the sink had a leak, but not to worry, the garbage can was on the job!
Problem#4 The shower water knobs we're reversed, and the curtain was gross 😝.
The beds were ok.
When we figured out my dog fee wasn't charged when I payed for the room on line. The staff was willing to let it go in lieu of the room conditions.
Why didn't we switch rooms? We had just unloaded the car, it was a long 6 hrs on the road. I have degenerative Disc disease and advanced arthritis. (My back is breaking down. From my cervical (neck) and the lumbar & sacrum ( Low back &Tail Bone) My right hip is in the same condition. I would not ask Nick to move us back across the drive way to another room (which had been offered). He was exhausted too. It was better for us to find peace where we could, accept the no charge on the pet fee, get some rest and leave early. Which we did.
Sad to say, We will just not be able to return there."