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"Staff great. "

"Clean, staff friendly."

"It was as wxpected"

"We originally planned to stay for two nights, but due to an unforeseen circumstance, we needed to check out a day earlier. Paola was incredibly helpful in assisting us with the logistics of adjusting our reservation and making the early departure as smooth and stress-free as possible. While the hotel itself is excellent — clean, comfortable, and well-managed — it was Paola’s exceptional service that truly stood out. She went above and beyond with kindness, professionalism, and efficiency. Paola is a true asset to the hotel chain and a gift to every guest who has the pleasure of interacting with her. Thank you, Paola, for making our experience so positive! Originalmente planeábamos hospedarnos durante dos noches, pero debido a una circunstancia imprevista, tuvimos que hacer el check-out un día antes. Paola nos brindó una ayuda increíble al asistirmos con la logística para ajustar nuestra reservación y facilitarnos una salida anticipada sin estrés ni complicaciones. Aunque el hotel en sí es excelente — limpio, cómodo y bien administrado — el servicio excepcional de Paola fue lo que realmente marcó la diferencia. Ella superó todas nuestras expectativas con su amabilidad, profesionalismo y eficiencia. Paola es un verdadero tesoro para la cadena hotelera y un regalo para cada huésped que tiene el placer de interactuar con ella. ¡Gracias, Paola, por hacer que nuestra experiencia fuera tan positiva!"

"Could not have asked for more."

"staff is friendly and very helpful. Checkin is easy. Room is very clean and bed is very comfortable. Walkable to every where. "

"It was fine, basic but organised, friendly and efficient "

"The Parador offers a spectacular view over Toledo. In May or June, you can sit in the Balcony enjoying great dinning experience while immersing yourself in an unforgettable sunshine. I will definitely come back again. "

"Apart from how excellent this accommodation was, I felt like staying in a royal castle. The rich history, smell of the old castle, furniture and surroundings add so much to the experience. Staff was so friendly and welcoming. I had an early morning train so they were so accommodating in packing our to-go breakfasts. Very happy and glad I stayed here. "