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Reviews of Greenleaf The Resort & Spa, Ganpatipule

4 out of 5
Greenleaf The Resort & Spa, Ganpatipule
Plot No 46, Chafe, Ganpati Pule Rd, Next to Advait Petrol Pump Chafe, Ratnagiri, Maharashtra

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

9.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

wrong booking which didnt even use it. i was trying to cancel it many times. but i dint have any luck. Very poor services.
Stayed 5 nights in Mar 2024
Response from Bijoy on 17 Apr 2024
Dear Guest, Thank you for visiting Greenleaf the Resort & Spa, Ganpatipule and for posting this review. We are extremely sorry for any inconvenience that you had to face during your stay. We will look into the issues highlighted by you immediately and take strict action to ensure that this does not happen again. We hope that you will not let this spoil your impression and will give us another chance. Best Regards, Team Greenleaf the Resort & Spa, Ganpatipule

10/10 Excellent

Aniket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant experience. Staff is very friendly and helpful.
Stayed 2 nights in Aug 2023

2/10 Terrible

Mrs Usha

Travelled with family
Disliked: Property conditions & facilities
Menu items were not available. No fast food available through out the day.
Stayed 2 nights in Jun 2023
Response from Pankaj on 28 Jun 2023
Dear Usha Ma'am,I am extremely sorry for the inconvenience caused to you.I will certainly look into the issue and work on our menu and availability of itemsPlease do visit us again and allow us to serve you better this time.

8/10 Good

Sujit

Liked: Cleanliness, staff & service
Response from Pankaj on 28 Jun 2023
Thank You so much Mr. Sujit for this positive review.We would love to host you again at our property!!!

8/10 Good

Bhairav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to stay there
It was amazing experience & Staff is so polite & humble. Property is really good with its location too.
Stayed 1 night in Apr 2023
Response from Pankaj on 28 Jun 2023
Thank You so much Mr. Bhairav for this wonderful review. It is because of this acknowledgment that our staff is ever motivated to serve our guests better every day.We would love to host you again at our property!!!

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Swati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply relaxing!!!

8/10 Good

sourish

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Possibly best stay option at Ganapatipule, leaving aside mtdc, hotel is 8 mins from beach. Nice swimming pool, spacious rooms. Food quality and service, breakfast, can be much better, outdoor AC units mar the tranquility when on balcony, boundary wall robs-off the otherwise great panoramic views. Still good value for stay with family
Stayed 4 nights in Oct 2022