"Ahead of travel the hotel staff were very communicative with a few questions we had and the welcome was very warm from the young English girl on the desk.Good location for Siuntio if you have a car. Easy parking. Breakfast was ok. We had one evening meal too which was ok. Server was rather abrupt and rude. Rooms average but no working bathroom fan and no air conditioning. Staff generally friendly enough but service poor - we didn’t have a towel change for 4 days even though we hung the ‘make up my room’ message each day on our door. When the housekeeping did eventually come in, the room was cleaned but beds not made. On further request we did get a ‘full service’ x but really shouldn’t need to be asking"