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Reviews of The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach

5 out of 5
The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach
Vienna Street, PO Box 4558, Ras Al Khaimah

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 38 reviews" "
Rating 8 - Good. 8 out of 38 reviews" "
Rating 6 - Okay. 1 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zaki, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at this amazing property. Everything from A to Z has been impeccable. The villa, the food, the staff and everything one can think of. When there was a slight glitch in one of the services, the staff not only have resolved the matter promptly but exceeded expectations in terms of service recovery. Super highly recommended especially when one wants to escape the busy city.
Stayed 2 nights in Apr 2024
Response from John Halliday on 1 May 2024
Dear ZakiMany thanks for taking the time to leave a review from your recent stay with us here at The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach. We are thrilled to see that you enjoyed your stay with us and that we were able to turn round your experience after a slight glitch at the beginning. The Ladies and Gentlemen here pride themselves on delivering the best personalised service possible, and It's really nice to see that they have achieved this. We look forward to welcoming you back again soonKind regards John Halliday Hotel Manager

10/10 Excellent

Ezzuaddin

Stayed 2 nights in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Mohammad

Stayed 2 nights in Feb 2024

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

marcel, vallejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Following where I left off the last time I was here in Ras Al Khaimah Al hamra beach (Ritz Carlton), continues to give me that "Wow" factor. The villa (#2), service, and the delicious food is second to none, in my opinion. I did not experience any difficulties during my stay nor I have came across any flaws as well. "The entire team", from valet, reception desk, concierge, lifeguards on duty, restaurant staff, all have contributed to making my stay stress/worry-free. I have not experienced the activities that were available at this time due to the peace and quiet I was longing for. Although construction is near by, it did not interfere nor distracted my ability to seek the purpose of my train of thought being restructured. Thank you so much again for the experience.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay at this property. Very private villas with lovely cabana / pool area and direct access onto large beach. Service levels were excellent throughout. I liked the fact that the in villa dining menu was not too fancy and reasonably priced. I would agree with some other comments in that the 'indoor' layout of the villa feels a touch cramped given the otherwise very large footprint of the villa as a whole, but with a private pool and various lounging areas outside, there isn't much point in staying inside (unless the weather dictates otherwise). Would certainly return.
Stayed 2 nights in May 2023

2/10 Terrible

Kc, Irvine

10/10 Excellent

marcel, vallejo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time in Ritz Carlton Ras Al khaimah, Al hamra beach. The hotel staff, very professional and friendly. Highly recommend to give this property a try.
Stayed 2 nights in Sep 2022

10/10 Excellent

YOUSEF M A A E, Hawalli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, private, clean worth to visit again
Stayed 3 nights in Sep 2022

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Ramzi, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property and it still delivers the right balance of luxury and privacy
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Everything was comfortable except showers were cold and requested to fix but still cold and ultimately feeling unwell
Stayed 1 night in Nov 2021
Response from The Ritz Carlton, Al Hamra Beach on 29 Nov 2021
Dear Guest, Thank you for taking the time to share your valued feedback with us. While we are happy to learn that overall you had a comfortable stay with us, we regret to hear that you experienced some inconvenience with water temperature in the shower. Please rest assured that our engineering team will have a close look into the challenge you encountered. Hope to welcome you back again in the future.

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must visit!
One of the best mini vacays ever. We celebrated our wedding anniversary and everything was just amazing. The vila, ambiance, service, beach, water. A special shout-out to the staff, extremely polite and helpful. 10 out of 10!
Stayed 1 night in Nov 2021
Response from The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach on 19 Nov 2021
Dear Nikola, Thank you for sharing your kind feedback about your stay with us. It is a true please to learn that you loved your villa, the location and the ambiance of the Resort. Thank you also for your warm comments about our Ladies & Gentlemen, I am happy they were very helpful during your stay and made your wedding anniversary celebration very special. We hope to welcoming you back again in future.

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rak
It was pleasent stay, we enjoyed thanks for your services.
Stayed 1 night in Aug 2021

10/10 Excellent

SALEH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Marketing Team on 13 Apr 2021
Dear Guest, Many thanks for your ratings. We hope that you had a great stay at our resort and look forward to welcoming you back in the near future.

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Wow - the best experience in Mena
Amazing extraordinary experience
Stayed 1 night in Apr 2021
Response from Marketing Team on 13 Apr 2021
Dear Lukasz, Thank you for your generous comments. We are happy to learn that you had a great stay experience and look forward to welcoming you back again in the not too distant future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Marketing Team on 8 Mar 2021
Dear Guest, Many thanks for your rating. We hope you had a great stay at our award-winning resort. Regards!

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Marketing Team on 17 Feb 2021
Dear Mohammed, Thank you for your staying with us and rating us. We hope that you had a great stay experience at our resort and look forward to welcome you back in the near future. Regards, Team The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was the more expensive option, I thought because of the view but in-fact it was because of the privacy. In was not told this at check in and the privacy aspect did not help me, I wanted a view....
Stayed 2 nights in Nov 2020
Response from The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach Te on 18 Nov 2020
Dear Anonymous, Thank you for the positive feedback and please accept our apologies if you felt the added privacy did not give you the best view. We look forward to your future stay and feedback on a villa that is a more suitable outlook in the future. Thank you and with kind regards, The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach Team

10/10 Excellent

Maryam

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A small paradise
Just an amazing place, a little paradise. Unfortunately, due to COVID, they seemed to be short of staff so the service was slow.
Stayed 1 night in Jun 2020
Response from The Ritz-Carlton Al Wadi Desert Team on 31 Aug 2020
Dear Maryam, Thank you for the feedback and delighted you enjoyed the amazing resort and Nature Reserve. Please accept out apologies if the speed of service did not meet your expectations as we are always seeking to deliver the best possible guest interactions. Thank you and kind regards, The Ritz-Carlton Al Wadi Desert Team

10/10 Excellent

Ammar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from The Ritz-Carlton, Al Hamra Beach team on 7 Jul 2020
Dear Ammar, Thank you for the positive feedback and delighted you had a memorable and engaged stay at the resort. We look forward to welcoming you back. Thank you and with kind regards, The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid covid stay
We had a lovely stay in the middle of covid. It was great to have a private room with no need to leave. Check in was at the ferry terminal, we had a private boat transfer (5 mins ride) and were driven by golf cart straight to our room. We saw no one other than the staff who were discrete and curious. The accommodation was perfect and the pool suitably chilled given the UAE heat. The difference between the room categories is the level up have a privacy screen so you cannot see in from the beach, but they are closer to the shore. Otherwise I understand they are the same layout. We would definitely recommend it and are likely to return.
Stayed 2 nights in May 2020
Response from The Ritz-Carlton, Al Hamra Beach Team. on 31 May 2020
Dear Sir / Madam, Thank you for the positive feedback and delighted you had a memorable stay at the resort. We look forward to welcoming you back. With kind regards, The Ritz-Carlton, Al Hamra Beach Team.

10/10 Excellent

Vivien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from The Ritz-Carlton, Al Hamra Beach Team on 20 May 2020
Dear Vivien, Thank you for the positive feedback and please feel free to use our instagram to share your amazing #RCMemories @ritzcarltonalhamrabeach. Best regards, The Ritz-Carlton, Al Hamra Beach Team

8/10 Good

Laila

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The service is very slow specially when make order or asking for transfer by buggy inside the facility
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from RC Al Hamra on 10 Aug 2019
Thank You

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing environment to get away from it all The food was very good and service excellent
Stayed 4 nights in Mar 2019
Response from Cristian Mitre- Rooms Division Manager on 26 Nov 2021
Dear Guest, Thank you very much for your review. At The Ritz-Carlton, our Ladies and Gentlemen strives to provide you a memorable experience, we are thrilled to know you have enjoyed your stay and we cannot wait to see you again!

10/10 Excellent

Maitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really amazing place with relaxing view.The service excellent

4/10 Poor

Laurence

Stayed 6 nights in Apr 2022
Response from RC Al Hamra Beach on 9 May 2022
Thank you for posting your review. Kindly share more details with us so we can look into this and advise further.

10/10 Excellent

stig

Stayed 3 nights in Apr 2022
Response from RC Al Hamra Beach on 9 May 2022
Thank you for rating us with 10. We hope that you had a great stay experience and look forward to hosting you again in the near future.

8/10 Good

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach on 19 Nov 2021
Dear Vadim, we are happy to learn you enjoyed your stay with us. Hope to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
راحه نفسيه
مكان في قمه الروعه من جميع النواحي
Stayed 1 night in Apr 2019