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Reviews of Motel 6 Rancho Mirage, CA - Palm Springs

2 out of 5
Motel 6 Rancho Mirage, CA - Palm Springs
69570 Highway 111, Rancho Mirage, CA

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 163 out of 1001 reviews" "
Rating 4 - Poor. 121 out of 1001 reviews" "
Rating 2 - Terrible. 169 out of 1001 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jarryn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub were really dated chipped gross green floor not the palm springs vibe at all but you get what you pay for. Room was dirty our tv had a crack in the screen and was broken. sheets were clean but there was a dirty qtip in the bed. We slept over the comforter. Shower was scuzzy floors were dirty. Overall Very dated and poor condition.
Stayed 1 night in May 2024

6/10 Okay

Daniel Frias

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was run down and needs an upgrade. For example, the shower head is practically falling off.
Stayed 2 nights in May 2024

10/10 Excellent

Micah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to wake up to a view with the mountains, it’s also a great location for the sunset as well
Stayed 1 night in Mar 2024

8/10 Good

IGOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.
Stayed 1 night in May 2024

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

dropz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay in here
Stayed 1 night in May 2024

10/10 Excellent

Murphy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice nad relaxing
Stayed 1 night in May 2024

10/10 Excellent

Murphy

Travelled with family
Liked: Amenities
The whole experience the staff were great nd very helpful
Stayed 1 night in May 2024

6/10 Okay

Karla

Just okay
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Luis

Travelled with group
Liked: Amenities
Clean and great staff
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Zerilda

Stayed 1 night in May 2024

4/10 Poor

LAURA, coachella

Disliked: Cleanliness, staff & service, property conditions & facilities
Teriblr

10/10 Excellent

damian

Stayed 1 night in May 2024

8/10 Good

Keysha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improvement overall service, great accomodations
Stayed 1 night in May 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman and the front office was absolutely wonderful kind of considerate. The rooms were clean and we had a peaceful night's rest
Stayed 1 night in May 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here yesterday and it was easy to check in . I will definitely be staying here again next week . Oh they also let me check in early my flight came in sooner then i thought
Stayed 1 night in May 2024

8/10 Good

Jose

Costumer service *** Clean services ***
Stayed 4 nights in Apr 2024

4/10 Poor

Michelle, Cathedral City

Stayed 1 night in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Michelle,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

8/10 Good

Michael A

Nothing
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Michael,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

Ernesto

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 May 2024
Hi Ernesto,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Ryan

Disliked: Staff & service
Stayed 3 nights in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Ryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff was amazing. He was very, very nice and accommodating
Stayed 2 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Michael,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Debbie

Liked: Amenities
Great
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Margie

The property is in a great location. The room we had was just okay. There was no inside lock turn on the inside of the door. You can hear the traffic on the frontage road.
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Debbie

Stayed 1 night in May 2024

6/10 Okay

Carlos

Stayed 1 night in May 2024

10/10 Excellent

khristopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay, central to most everything I needed and where I was going. The staff was extremely nice and helpful!
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 14 May 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Alan Cameron

Liked: Staff & service, amenities, property conditions & facilities
A cranky yet reasonable GM, friendly staff and cold hot tub! C \ B-
Stayed 1 night in Apr 2024
Response from Nancy Y. on 14 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Dariell

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service
I booked this room for my sister, her husband and son yesterday. According to her, the younger guy with the dark hair that initially checked them in was pleasant. However, when she went back to make another reservation with her husband this morning, the manager (I think he’s a manager because of his shirt) (a older guy with white curly hair) was very rude to her. She called me very upset about her experience. According to her, she went in with her husband to inquire about the price for two rooms. She wanted to keep her current room (double bed) and add an additional room (queen bed) since the rooms are so small especially for a family of 3 with pets. The manager, kept telling her that the rooms only have “queen beds” with an attitude and her husband had to step in a take over the interaction. During the entire transaction the manager kept rolling and cutting his eyes at her everytime she spoke making her feel very uncomfortable. Not to sure what happened because I wasn’t there but my sister is a very nice person and for her to call me upset has also upset me. This man doesn’t know her and she doesn’t know him so I’m not sure what his deal was. Hopefully motel 6 will take this review serious and look at the cameras to figure out what transpired. I will not be booking another room here whether it’s for myself or someone else.
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Christopher

Liked: Cleanliness
Had a good stay
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 14 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Stella

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed with cleanliness of our room, dusty floors and bug crawling around the bathroom walls and floor.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Stella,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service
Walls so thin, we can hear the 2nd Floor people walking and talking. Very irritable when you are trying to rest for the night.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Gloria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Ly

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Ly,Thank you for rating your stay.Maz K.#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in thanks to Rita. Room was clean and comfortable with no frills.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Robert,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Mark

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Restroom floods when showering
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Mark, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Janine

Travelled with partner
Sink did drain well
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Janine, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

6/10 Okay

Steven

Disliked: Property conditions & facilities
The room was tired and in need of some updating. The air conditioner had not been dusted or cleaned for some time. But, the bed was clean and comfortable enough.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Steven, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

Marco

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Marco, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good clean and safe
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Samuel, Easton

You get what you pay for
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Franklin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Maricela, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Dwight

Awesome stay
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Dwight,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Joe Yesenia

Business traveller
Disliked: Cleanliness, amenities
The room was dirty upon entering the first day. Pool and jacuzzi out half the week
Stayed 6 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Joe,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Bianneth

Stayed 1 night in Mar 2024