We splurged and stayed at the WD while in town for a Duke bball game. It's an iconic property and I'd recommend staying at least once while visiting Duke. Location is a ten min walk to the west campus and all of the sports facilities. It's an older hotel so some things lacking. The issues I had was the poor communication with the front desk evening shift. I had arranged three times to have our rollaway set up as we were arriving late and of course it wasn't. We had to wait an hr for delivery - midnight. The front desk didn't share any details upon checkin. Nothing about wifi, am coffee or game room. The second night there was no hot water. When I called down to report it she said they were aware and were working on fixing it. I couldn't believe they hadn't notified guests until you called and complained. Virtually allowing guests to jump into a cold shower only to discover no hot water as I did. They eventually sent a text. It wasn't fixed until 1am, so everyone had to go without a shower.. after walking 7 miles around campus and enjoying a sweaty Cameron basketball game. It was fine, but I was surprised management didn't offer any compensation for the inconvenience. The best part of our stay was the housekeeping staff and the breakfast staff. Housekeeping straightens up the room as if you're staying at The Plaza! The buffet is delicious and the chef's and servers make it a wonderful experience. I am happy we tried it, although very pricey. Unfortunately we won't be back.