4/10 Poor
William, Glen Allen
Travelled with partner
19 Jun 2024
Disliked: Staff & service, amenities
* The table light had no bulb in it.
* The window shade was broken
* The bedroom television was inoperative
* One of the two door keys was inoperative
* The wall sconce lights were inoperative
* The desk chair had a deep gouge in it
* The pool, although maintained and clean, was closed to guests the entire Father's Day weekend.
* Room telephone would not connect to the front desk
* When the manager was requested about the above, the desk clerk provided a business card and told us to call that number. When we did, it went to the same desk clerk, who then told us the manager was unavailable
* The elevator, AMAZINGLY, had a FRAMED sign in it saying if you touched certain floor buttons, you would be "electrocuted"!! (We have photographs to prove this).
* The hallway floors were not cleaned regularly.
William
Stayed 2 nights in Jun 2024