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"This hotel has an old worldly charm about it. The buffet at breakfast and dinner is incredible and the staff very pleasant. A lovely touch having someone play the piano in the evening. Would stay again when visiting Colombo. They organised a great 4 hour city tuk tuk tour too which was fantastic."

"The staff were great 7 the food is good"

"The hotel, location and staff are absolutely amazing. We loved our stay and will be retuning back in a weeks time to continue our stay. "

"Nice, clean, great rooftop pool "

"We stay in Cinnamon Grand every time we visit SriLanka. We love the set up with the lobby and the rooms.The rooms are clean well maintained and comfortable. Staff from the lobby,managers ,staff who clean the rooms are all very friendly ,courteous and professional in their jobs.They make us feel at home every time we come . I have no reservations in recommending this hotel to any one planning to visit Colombo."

"Service was slow. "

"Great service at the Executive Lounge. "

"Location is great but service needs to be improved."

"Overall five star service. "