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"I stay in many hotels in the UK and Europe and frankly, many of them are not up to the standard you’d expect, so reading some of the not so positive reviews for this one I was already expecting very little but due to the proximity to my teams work location for the week I decided to risk it. While the external appearance suggested I was right to be apprehensive, resembling something between a dark and foreboding prison and an unloved office block, from the minute I entered the reception with it’s lovely smell, the happy to help smiling reception staff and the functional but very clean room in the first floor my concerns vanished and after a week in their care I can say I’d happily recommend Alterns and will stay again if I return to the area. I didn’t use the Health club but colleagues did and reported positively on it’s facilities and appearance, we only ate in the restaurant once and the food was exactly what you’d expect from such a hotel. Improvements? Better exit signage and surfacing for the ample sized car park, more accessible power socket by the bed (hidden behind table), some noise from happy residents on a couple of evenings (room was close to stairs) but really, nothing significant. Thank you Alterns, I’ll be back 😁"

"Absolutely fantastic hotel with fantastic helpful staff! Had an absolutely wonderful stay ! In close proximity to His Majesty's Theatre too! "

"I wish I could give the staff more stars. Their service, particularly two gentlemen who assisted my Mum and I, were truly fantastic. They deserve particular recognition for being incredibly friendly, helpful and caring. My one complaint was that the hotel doesn’t have room service or a restaurant onsite for dinner. I’d also suggest some improvements to accessibility for people unable to walk up and down stairs. But truly, we couldn’t have been happier with the staff and service received. Thank you!"

"Relaxing stay with spacious room, large shower that was nice and hot. Dinners in restaurant were tasty. Massages at spa were relaxing. Highland cows nearby were a treat. "

"This hotel exceeded our expectations, from the moment we walked in themain entrance, and when we arrived at our room it was a case of wow factor, Staff were amazing, cleaners reception and restaurant staff amazing, Parking on site £10, Fabulous delicious breakfast, Central location, Thanks station hotel"

"Lots of messages ahead of check-in including online check in which did speed up things on arrival. Friendly and helpful staff. Quiet and clean hotel. Good facilities. Would happily stay here again."

"Very comfortable rooms - great facilities - lovely food in restaurant "

"Receptionist went above and beyond to help. "

"Comfy"