Exterior

Reviews of Bighorn Meadows Resort

4 out of 5
Bighorn Meadows Resort
10 Bighorn Boulevard, Radium Hot Springs, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 737 reviews" "
Rating 8 - Good. 169 out of 737 reviews" "
Rating 6 - Okay. 48 out of 737 reviews" "
Rating 4 - Poor. 27 out of 737 reviews" "
Rating 2 - Terrible. 8 out of 737 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Rachel Aylesworth, Marketing Coordinator on 24 May 2024
Thank you for taking the time to rate our Resort, Sharon.

10/10 Excellent

Rashad

Liked: Cleanliness, property conditions & facilities
Nice place. Very clean and with great upkeep
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 22 May 2024
Thank you for your kind words and for taking the time to share your positive experience! We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

shenaz

Liked: Cleanliness, property conditions & facilities
Excellent location with fantastic staff who are very helpful
Stayed 3 nights in May 2024
Response from Rachel Aylesworth, Marketing Coordinator on 21 May 2024
Thank you for your kind review! We're delighted to hear that you enjoyed our excellent location and found our staff to be fantastic and very helpful.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and comfortable
Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 10 May 2024
Hi Patricia,Thank you for the 5-star rating. We hope you had a relaxing getaway and look forward to welcoming you back again soon.Warm regards,

10/10 Excellent

Michelle

Stayed 1 night in May 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing setup from check in to check out. The unit was perfect and having a kitchen was great. Would be great for a family and really nice to be able to have some home cooking to get away from that Resturant food on longer trips. I have nothing bad to say about the resort and the people we were in very limited contact with. Our next visit with the family will be at this resort. Thank you again.
Stayed 1 night in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 3 May 2024
Hi Matt,Thank you for sharing your wonderful experience at Bighorn Meadows Resort! We are delighted to hear that you thoroughly enjoyed your stay and that our accommodations, amenities, and service exceeded your expectations.We look forward to welcoming you and your family back to our resort for another fantastic getaway.Best regards,

10/10 Excellent

Cristina

Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 1 May 2024
Thank you for the 5-star rating, Cristina.Best regards,

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very new and modern property. Rooms are very fancy
Stayed 1 night in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 26 Apr 2024
Hi Danielle,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us.We hope to see you again, soon.Best regards,

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful place to stay. I highly recommend it. It’s quiet, clean and offers way more room than your regular hotels. This is definitely where we will be staying in the future.
Stayed 1 night in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 1 May 2024
Hi Brandi,Providing a peaceful, clean environment with ample space is our priority, and we're delighted to know we exceeded your expectations. We can't wait to welcome you back for future stays!Best regards,

8/10 Good

Joshua, Medford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Solid
Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 22 Apr 2024
Thank you for taking the time to rate our resort, Joshua! We hope you had a memorable stay and we hope to see you again, soon!Best regards,

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The wildlife, hiking trails, the mountains and the Hot tub
Stayed 7 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 22 Apr 2024
Hi Richard,Thank you for sharing your positive experience, and we hope to welcome you back again soon!Best regards,

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, property conditions & facilities
The check in process was somewhat annoying but overall a nice place that we enjoyed.
Stayed 1 night in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 15 Apr 2024
Hi Chris,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your overall experience despite encountering some challenges during the check-in process. Your comments are valuable to us, and we'll use them to improve our service and ensure a smoother experience for our guests in the future. We hope to have the opportunity to welcome you back again soon. If you have any further feedback or concerns, please don't hesitate to reach out.Best regards,

10/10 Excellent

ally

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 15 Apr 2024
Thank you for the 5-star rating Ally!

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 12 Apr 2024
Thank you for the 5-star rating, Olga!

10/10 Excellent

Vincenne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only place we’ll say at when in radium!
Stayed 2 nights in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 8 Apr 2024
Hi Vincenne, providing a memorable experience for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Indira

Liked: Cleanliness, property conditions & facilities
Cleaness
Stayed 2 nights in Apr 2024
Response from Rachel Aylesworth, Marketing Coordinator on 8 Apr 2024
Thank you for the 5/5 rating, Indira :)

10/10 Excellent

Shauna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 1 Apr 2024
Hi Shauna,Thank you for the 5-star rating. We hope you had a relaxing stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 Excellent

Jenne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 1 Apr 2024
Hi Jenne,Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable stay.Best regards,

8/10 Good

Gladys

Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 22 Apr 2024
Thank you for choosing to stay at Bighorn Meadows Resort! We hope you had a memorable stay and we hope to see you again soon.Best regards,

10/10 Excellent

Diana, Cupar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, much bigger than we expected! The only problem was the jacuzzi tub didn’t work, pressed the button and jets did not work.
Stayed 2 nights in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 27 Mar 2024
Hi Diana,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our accommodationsWe apologize for the inconvenience you experienced with the jacuzzi tub not working properly. Your comfort and satisfaction are our top priorities, and we regret that this issue affected your stay. In the future, please don't hesitate to contact one of our front desk agents if you encounter any issues during your stay. We're here to ensure that any concerns are addressed promptly, allowing us to remedy the situation and enhance your overall experience.We look forward to welcoming you back for another memorable experience.Best regards,

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Very clean and well appointed
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 18 Mar 2024
Hi Brent,Thank you for your kind words! We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 18 Mar 2024
Thank you for the 5-star rating, Jaime. We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.Best regards,

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful facility, way better than expected.
Stayed 1 night in Mar 2024
Response from Katie on 14 Mar 2024
Thank you so much Tanya! We are so happy you enjoyed your stay.

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachel Aylesworth, Marketing Coordinator on 6 Mar 2024
Thank you for the 5-star rating, Bryan. We hope you had a memorable stay and look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, property conditions & facilities
2nd stay. There will be a third.
Stayed 4 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 4 Mar 2024
Hi Ryan,Thank you for choosing to stay with us. We're pleased to hear you had a fantastic stay and we look forward to welcoming you back again soon. Best regards,

10/10 Excellent

Elaine

Stayed 3 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 22 Mar 2024
Thank you for the 5-star ratine, Elaine :)

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 29 Feb 2024
Hi Sheila,Thank you for choosing Bighorn Meadows Resort, and we look forward to welcoming you back for another comfortable stay in the future.

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable Entrance
Stayed 2 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 29 Feb 2024
Hi Gerry,We are delighted to hear that you found our entrance very comfortable during your recent visit. Thank you for choosing Bighorn Meadows Resort, and we look forward to welcoming you back for another comfortable stay in the future.

10/10 Excellent

Omar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good and quiet
Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 29 Feb 2024
Hi Omar,Thank you for the 5-star rating and for choosing to stay at Bighorn Meadows Resort.We look forward to welcoming you back at a future date.

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 23 Feb 2024
Thank you for the 10/10 rating, John. We hope you had a memorable stay and look forward to welcoming you back at a future date.

8/10 Good

Shayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, beautiful place, beautiful accommodations, will definitely return
Stayed 2 nights in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 21 Feb 2024
Hi Shayla,Thank you for sharing your experience with us. We are delighted to hear you had an enjoyable stay with us in beautiful Radium Hot Springs. We can't wait to welcome you back.

10/10 Excellent

ENRICO, calagry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 21 Feb 2024
Thank you for the 5-star rating, Enrico!

10/10 Excellent

RUSHIK

Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 22 Mar 2024
Thank you, Rushik. We hope you had a memorable stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 Excellent

Tameem

Liked: Cleanliness, property conditions & facilities
Great place to enjoy the mountains
Stayed 1 night in Feb 2024
Response from Rachel Aylesworth, Marketing Coordinator on 16 Feb 2024
Hi Tameem,Thank you for the 5-star rating. We're pleased to hear you had a great stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel Aylesworth, Marketing Coordinator on 19 Jan 2024
Hi Michael,Thank you for taking the time to rate our Resort. We hope you enjoyed a memorable stay and we look forward to our next opportunity to welcome you back to Radium Hot Springs.

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel Aylesworth, Marketing Coordinator on 8 Jan 2024
Hi Mike,Thank you for the 5-star rating.

10/10 Excellent

Shaun

Stayed 6 nights in Dec 2023
Response from Rachel Aylesworth, Marketing Coordinator on 26 Jan 2024
Thank you for the 5-star rating, Shaun. We hope you had a memorable stay and we look forward to welcoming you back to Bighorn Meadows Resort at a future date.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel Aylesworth, Marketing Coordinator on 8 Jan 2024
Thank you for taking the time to rate our Resort, Michelle! We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.

10/10 Excellent

Nadejda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rachel Aylesworth, Marketing Coordinator on 4 Jan 2024
Thank you for the 5-star rating, Nadejda. We hope you had an enjoyable stay and look forward to our next opportunity to welcome you to Bighorn Meadows Resort.

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Woooooooooooooooooo always the best
Stayed 1 night in Dec 2023
Response from Julia on 18 Dec 2023
Dear Christopher,Thank you so much for taking the time to share your experience with us! We hope to see you again soon!!All the best,Guest Services

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Guest services needs work
We checked in at 4 pm and the room was COLD!!! We turned up the heat to maximum and left to drive around Radium for an hour. Came back to find the room still on the warm side of cold. Huddled under the sheets to keep warm. Room not comfortably warm until 7:30 pm. Heater in the bathroom didn't work at all. Presumably for in-floor heating. It remained a refrigerator for our stay. Check out at 10 is ridiculous. Virtually no one there during our stay so not overwhelmed by guests. Who wants to check out by 10 am for a couples get-away?
Stayed 1 night in Dec 2023
Response from Julia on 5 Dec 2023
Dear valued guest,Thank you for taking the time to share your experience with us.I sincerely apologize for the chilly condition of your unit upon arrival. Typically, we maintain a standard temperature for all unoccupied rooms, and I regret that this wasn't the case for your stay. I understand that you checked in at 4 pm, and I want to mention that our front desk remains open until 6 pm throughout the week. Since our property operates on a non-24-hour basis due to its structure, we provide an after-hours phone for guests to reach us.In terms of check-out time, please be aware that guests are more than welcome to request later check-out times, especially during the winter season. We strive to accommodate our guests' preferences whenever possible.Once again, I apologize for any inconvenience you experienced and appreciate your understanding. If you have further details to share or specific concerns, please feel free to contact us directly.Warm regards,Julia BlakleyGeneral Manager

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great experience in a beautiful property! The resort and suite were all impeccably maintained, clean, quiet, and the check-in and check out was simple. Everything was spectacular!
Stayed 1 night in Nov 2023
Response from Julia on 20 Nov 2023
Dear Aaron,Thank you for taking the time to share your experience with us! We hope to host you again soon :)All the best,Guest Services

10/10 Excellent

Morris, Ponchatoula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy
Stayed 1 night in Sep 2023
Response from Andrea on 4 Nov 2023
Dear Morris,We are so happy to hear you had a great stay with us!Thank you so much for taking the time to share your experience with us :)We hope to host you again soon!All the bestGuest Services

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Julia on 27 Oct 2023
Dear Claude,thank you for taking the time to share your experience with us! We hope to host you again soon :)All the best,Guest Services

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Julia on 23 Oct 2023
Dear Kara,Thank you very much for taking the time to share your experience with us!We hope to host you again soon :)All the best,Guest Services

10/10 Excellent

Liana

Stayed 2 nights in Oct 2023
Response from Andrea on 9 Nov 2023
Dear Liana,Thank you for taking the time to share your experience with us! We hope to host you again soon! All the best,Guest Services

10/10 Excellent

Alma

Travelled with partner
Liked: Amenities
👍👍
Stayed 2 nights in Oct 2023
Response from Shelly on 16 Oct 2023
Dear Alma, Thank you for taking the time to share your experience! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,,Guest services

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the price, suite was very spacious. Pool and hot tubs were very nice. Would stay here again over a hotel.
Stayed 1 night in Sep 2023
Response from Andrea on 14 Oct 2023
Dear Rebecca,Thank you for taking the time to share your experience! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,Guest services

8/10 Good

Jennifer

Liked: Cleanliness
The property is very nice but the basement had strong smoking scent. The previous visitors must have smoked in the basement area so we had to leave the fan on non stop and end up only sleep on second floor.
Response from Andrea on 12 Oct 2023
Hi Jennifer,I want to extend my sincerest apologies for the strong smoke smell you encountered in the townhouse you rented, especially since our resort is proudly smoke-free. I appreciate you bringing this matter to our attention.Your experience is of great concern to us, and we take the enforcement of our smoke-free policy very seriously.While we work to rectify this situation, please be assured that we will take the necessary steps to thoroughly clean and deodorize the townhouse to eliminate any traces of the smoke odor. Our priority is to ensure a fresh, clean, and smoke-free environment for all our guests.Once again, I want to express our gratitude for choosing our resort, and I hope you will consider returning to experience the truly smoke-free environment we pride ourselves on providing.