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"I didn't use it. I only stayed one night."

"Very close to the bus and train station, lovely staff, clean room but a bit too warm even in February and no water kettle in the room, which was a bit surprising. "

"Excellent repeat stay. Top-notch staff, beautiful views and rooms, excellent breakfast and on-site dinner restaurant."

"Very beautiful hotel by the city wall,friendly staff and a good breakfast."

"Property was clean a tidy, was a little dated but still nice, view over Siena from the terrace was stunning. Staff were helpful and friendly giving us a map and guide of places of interest in the town. Included breakfast had great options and car park was convenient and safe."

"The best hotel in siena for sure, thank you! "

"A little tired, extremely clean, with an amazing staff"

"The Sommelier was outstanding, super knowledgeable and personable. He made the tasting and dinning experience unforgettable! "

"You are paying for the view!!!! This hotel was not worth the money spent in my opinion. The hotel staff was not very accommodating, though the restaurant staff was lovely. We had to bring our luggage up to our room and back down during check in and check out — no one even offered and trust me it was a hike to get it up there. Also they overcharged us at every turn. At their overpriced wine testing (which they were unprepared for our reservation, not set up and didn’t remember what we booked) they said a bottle was $40, then at dinner said the same bottle was now $65! Every glass of wine was steeply priced and the wine tasting was boring and uninformative. We preferred our wine tasting elsewhere (save your money!). The bed was extremely uncomfortable, worst one we slept on the whole trip. While the chef at their restaurant is incredible, we enjoyed our first dinner there and felt like it was worth the money. The food for the olive grove dinner was not as good and we didn’t even get to sit in the grove for most of the night due to the cold temps (the highlight was the incredible live band they had which saved the dinner for us). Overall we spent almost no time at the hotel and were very disappointed in the overall experience — not a luxury experience at all. Save your money, go elsewhere or be prepared to pay solely for the view. "