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Holiday Inn Queretaro Zona Krystal by IHG

3.5 star property
Indulge in international flavors and vibrant vibes while staying active by day and relaxed by night.

Choose dates to view prices

Escape to Holiday Inn Queretaro Zona Krystal, an IHG Hotel in the heart of Jurica, where international cuisine and modern comforts await. Relax on the sun-kissed terrace or take a refreshing dip in the outdoor pool; stay productive with free WiFi and 24-hour gym access. Enjoy cooked-to-order breakfast at Krystall restaurant or unwind with a drink at the bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹10,156
₹12,136 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night.
Cots (infant beds) are available for MXN 250.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 335 to 395 per person
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Queretaro Zona Krystal by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Holiday Inn Queretaro Zona Krystal by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Queretaro Zona Krystal by IHG on 7 Jun 2026 start from ₹10,156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Queretaro Zona Krystal by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Queretaro Zona Krystal by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Queretaro Zona Krystal by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Queretaro Zona Krystal by IHG?

Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Queretaro Zona Krystal by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7:00 AM-10:00 PM on request. A fee of MXN 800 per vehicle applies.

Where is Holiday Inn Queretaro Zona Krystal by IHG located?

Located in Jurica, this hotel is within 1 mile (2 km) of Antea Lifestyle Center, Uptown Center and Urban Center Shopping Mall. La Loma Sports Center Querétaro and Benito Juarez Industrial Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 355 out of 553 reviews
Rating 8 - Good. 149 out of 553 reviews
Rating 6 - Okay. 31 out of 553 reviews
Rating 4 - Poor. 9 out of 553 reviews
Rating 2 - Terrible. 9 out of 553 reviews

Reviews

Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Great amenities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean and service was awesome!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, room comfort
Perfect location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very spacious rooms, Great View.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were nice and clean, the food in the restaurant was very tasty and the staff was attentive and accommodating
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Todd

Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

8/10 Good

Martha K

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, room comfort

In decline

The hotel is begining to decline
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

IVÁN JUAREZ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Si
Stayed 1 night in May 2026
Verified

6/10 Okay

GILBERTO

Liked: Cleanliness, property conditions & facilities
La habitacion que yo reservé era diferente a la que me asignaron, cuando se los hice saber en mostrador me pidieron que se los comprobará y así lo hice les mostré la reserva así como características de la habitación que yo reservé y aún así me indicaron que no iba a ser posible hacer el cambio a esa habitación, pero que sí se podría hacer el cambio con un costo adicional. Cabe mencionar que el asunto del detalle de la habitación mencionaron que fué error de Expedia al poner características diferentes a la habitación mencionada.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es muy delicioso
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
El espacio de piscina un poco pequeña, pocas mesas y sillas.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Rogelio Estrada

Liked: Cleanliness, staff & service, amenities
La alberca chica y el agua a temperatura ambiente, no cuenta con calefacción y hacía demasiado viento
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities
Excelente el hotel y el trato muy amable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service
Hotel nuevo. Limpio y con todo funcionando bien
Stayed 1 night in Dec 2025