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"Lovely people very helpful. It is a great place to stay."

"Parking was good but some clients do not follow instructions to always park in allocated places which can create hassles with you having to park in somebody else's spot. The wardrobe should have some more partitions for easy storage."

"Great stay. "

"Good location and nice room. Was great value."

"We really enjoyed our stay at the Novotel Queenstown Lakeside overall. The room was cared for daily with clean towels(if needed) and bed made. The hotel itself is situated at the edge of the lake by a wonderful botanical garden. The staff was welcoming and helpful. We didn't need to interact with desk help much after check-in. definitely a great recommendation for staying in Queenstown."

"Great location but room was a little dated. Very pleasant staff."

"Great place super pretty and clean"

"Parking easy"

"The location was great - 3-5min walk from the wharf - it wasn’t busy or noisy which was great . The furniture was tired, the carpet dirty - an attempt was made to mask the smell with deodorant spray and the bathroom was terrible- cracked sink with mould around the plug, all the silicon was mouldy, the bathroom door swollen from water damage and the towels were torn . Positively though the bed was comfortable. "