Qidfa Trip

Excellent hotel in every way - service is above & beyond! Very helpful staff in all departments. Club lounge and Club room an excellent addition, I didn’t have to think about food, a great blessing for solo travel! Till the next time team Hyatt! Keep up the great attitude in hospitality.

Lovely staff could not have been more polite and helpful. Rooms a good size. A bit dated but clean. Balcony not great It was a bit difficult getting off the Palm a couple of times due to traffic jams

Room was spacious and cleaned daily to a high standard. Toiletries provided such as shampoo, conditioner, toothbrushes, etc which was a nice touch. We had access into the Premier lounge - restrictions apply which was a little annoying and the timings felt awkward on purpose particularly for the alcoholic drinks in the late afternoon. So we only used it for breakfast. It's recommended if you have access to the lounge to have breakfast here as it's less busy than the main buffet. Some of the restaurants were closed which again was disappointing as it limited your options. Central Dubai is around 30 mins taxi ride each way so it's a lot to travel every night. Whilst we felt the room was reasonably priced, all drinks, food etc were extremely expensive so do factor this in before you choose to stay. Wine starts from around £80 a bottle. Soft drinks around £6. Beer pint (500ml) around £16. Food on an evening for 4 people cost us around £200+ Staff were really helpful and we enjoyed our stay overall.