Puy-de-Serre Hotels from ₹5,502

"Sadly this was not good. Can’t understand the wonderful reviews. The carpet in room 121 was absolutely disgusting. Badly stained and even threadbare patch. Certainly not what you would expect on a 4* property and not at 115 euros. Bartender was sitting at a table talking, when asked for service he said he would be along but continued to leave us waiting. The restaurant had a limited menu also so after the fiasco with drinks we walked into town-lots of choice of restaurants and bars. The state of the carpet in the room creeped me out. Will definitely not be back. Stayed at many mercure hotels as we travel through France & Spain 4 times a year. This one really lets the group down "

"Was not able to get in the hotel. Code provided only during working hours ."

"Beautifully clean with welcoming staff. Perfect for a one night stop over "

"Clean rooms, great staff - one woman on her own doing everything- but well and with a smile"

"Room had wall mounted tv removed from fixed wall frame with temporary cables running to a tv sat on the dressing table which also obscured the mirror. Bathroom sliding door was broken. Crisps/chips were left on the floor under the edge of the bed from previous guest. Complained to reception who initially said there was nothing wrong and why were we complaining as the room had a tv. We asked for another room and were told it was not possible as the hotel was full when in fact it was actually only about 50% occupied.Booked this hotel as result of it being called “fabulous” on hotels.com web site. "

"Clean and spacious. "

"Our room was clean and big . The breakfast was good."

"Grand for a one night stop only ..cheap....needs updating big time. Door hanadle didnt work properly and the general state of the carpets weren't great either. Bed was good, staff were good and thr adjoining restaurant was very very good👍 "

"Great staff and perfect location"