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"Crowne Plaza is located at the end on Nanjing street in Shanghai and this excellent location had excellent dinning and shopping. The checkin and checkout was easy and a shout-out for Kathy who upgraded us to a VIP room with a view of the Shanghai skyline and my wife loved it. One thing I would recommend is that the breakfast buffet should clearly identify vegetarian dishes to avoid any confusion. We highly recommend this hotel for visitors who have a few days to see the city. "

"Best manager who is caring. "

"Check in and out process was fast. Hotel location is very good as it is in between the places we wanted to visit and very convenient to take taxi as well as close proximity to metro and malls. The rooms are big and comfortable for 2. Service is excellent including delivery of parcels to the room. We will come to The Langham again in our next visit to Shanghai. "

"The guests services is the best, with the concierge men in lobby area. What I didn't like, is the manager on the restaurant on 45 floor he was very arrogant and very root to me and my family!!,He doesn't reserve to be on the restaurant as manager."

"I've stayed in Marriott hotels around the world and I could say that this one is one of the better ones. While not a five-star hotel, I feel that it provides value for money and the comfort of knowing that you are staying with a trusted hotel."