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"The property is great!! its beautiful, location, amenities, the swimming pools, everything is great! Areas of improvements: it might be systems and processes for maintenance of the hotel"

"I cannot thank the staff at Hilton KL Sentral enough for their excellent service and help. I stayed there a couple times for my egg freezing trips. During my first stay, I lost one injection in the fridge. I called the hotel after realising I didn’t bring it back, Ida responded and found the med immediately. Then they kept it for me in a fridge and brought it to my room during my next visit (coordinated by Clift). Really appreciate the help 🙏"

"Excellent service, concierge is super helpful, efficient room service."

"A convenient stay overall but Aircon needs a huge upgrade. No matter the setting, it is as loud as a 747 taking off nearby. Couldn’t leave it on. Walls are paper thin as well (at least by the garden rooms) where you can hear everything that’s going on around you, especially when people leave for their flights at 4 or 5am. Room was clean and ok sized considering it was for a night only. Bed was super comfy as well which made all the difference. Check-in was good and the breakfast buffet was open from 4am (egg station from 6am). Good variety and very good coffee. Overall can’t fault the location and it is good value for money. "

"Pool is so nice, staff are so helpful, breakfast is beautiful and its close to everyting you need to see"

"First of all my room was not ready for check in until 3:40 pm local time. My family had to repeatedly go to lobby to check if room was ready. Toilet in room made noise all night and trains passing by my room disturbed my sleep. Lobby area was filthy. "

"Spacious room, amenities well thought of. Central location"

"Great location."

"AC worked well and staff very helpful"