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Reviews of Moti Mahal - A Heritage Haveli

3 out of 5
Moti Mahal - A Heritage Haveli
Parikrama Marg, Pushkar, Pushkar, Rajasthan

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is older and very unique. The grounds are pretty and well maintained. The staff was friendly, courteous and helpful. They offered help with taxis, camel rides, etc. They were easily accessible and very friendly.
Stayed 2 nights in Nov 2023
Response from Devi singh on 20 Nov 2023
Thanks for your Response.

6/10 Okay

deepak

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed with the overall experience. Disappointing with Expedia as well the manager first shared a bill of Rs. 6151 with food. After this they realised that I booked the room from Expedia the the final bill I paid is Rs.10131. I paid double the normal rate for the room by Expedia. I’ll not recommend this app to any of my family and friends and will not use this for any future booking.
Stayed 2 nights in Mar 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Vikas, Panjab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at moti Mahal for one nights I booked deluxe double room but reseption person upgrade my room mountain view and hotel staff is very friendly Room was very clean and nice swimming pool when I go next time pushkar then stay same Palace I highly recommend. And Lake walking distance Moti Mahal Lake view hotel
Stayed 1 night in Jan 2021
Response from Devi Singh on 19 Jan 2021
thank you very much for your valuable feedback,

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Devi Singh on 19 Jan 2021
thank you very much for your valuable feedback,

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Devi Singh on 19 Jan 2021
thank you very much for your valuable feedback,

8/10 Good

Radhakrishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & Bad
Nice new place clean floors,sheets and washroom, needs some improvement with lighting. Staff very attentive and helpfull, approach is bad, dusty,dirty confusing path way luckily that is only for a short distance closer to the Hotel. Some rooms have nice view of the hills afar,but view of the closer sorrounding is dissapointing.Building has integrity, the food tasted fresh and was served with smiles by happy looking staff. It is a good walk or drive away from the sarovar, temples and commercial street.
Stayed 1 night in Feb 2018
Response from Team Moti Mahal on 11 Apr 2018
Dear Mr. Radhakrishnan, Thank you so much for your valuable feedback. We would like to welcome you back in your future visits to Pushkar. Thanks & Regards, Team Moti Mahal

6/10 Okay

Mary K

Liked: Cleanliness, staff & service
Pushkar
Pleasant views from roof top. No hot shower. Room ok but very cold. Accosted by man at the lake demanding "donation" in US dollars. Would skip this town and stay in Aimee instead.
Stayed 2 nights in Jan 2018
Response from Team Moti Mahal on 11 Apr 2018
Dear Mary, Thank you so much for your valuable feedback. We would like to welcome you back in your future visits to Pushkar. For issues like man demanding donations you can directly make a complaint to Govt. authorities. Hot Shower is duly available at our property. Thanks & Regards, Team Moti Mahal

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Stay
New hotel in haveli style. Rooms were comfortable and very clean, good shower in bathroom. Booked a lake view room, however you could not see the lake, probably better off going for a mountain view room. Breakfast very limited and service slow, we didn’t take any other meals in the hotel although they do offer dinner. Less than 10 minuet walk to town but initially along a sandy track but this wasn’t an issue. Overall a comfortable stay just could be improved by getting the service right. I would stay here again.
Stayed 3 nights in Jan 2018
Response from Team Moti Mahal on 11 Apr 2018
Dear Sarah, Thank you so much for your valuable feedback. We would like to welcome you back in your future visits to Pushkar. We promise you that we will take positive steps to improve our services and take it to next level. Thanks & Regards, Team Moti Mahal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Pushkar
Modern amenities, Nice location, Quiet and everything was good
Stayed 1 night in Dec 2017
Response from Team Moti Mahal on 11 Apr 2018
Dear Guest, Thank you so much for your valuable feedback. We would like to welcome you back in your future visit to Pushkar. Thanks & Regards, Team Moti Mahal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern hotel in heart of Pushkar
Everything was nice the room, food and location. You might have to walk a little in dirt to reach to hotel but that's ok given the location and peace and comfort. Recommended for all kinds of travellers
Stayed 1 night in Dec 2017
Response from Team Moti Mahal on 11 Apr 2018
Dear Guest, Thank you so much for your valuable feedback. We would like to welcome you back in your future visit to Pushkar. Thanks & Regards, Team Moti Mahal

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
New hotel, comfortable enough but work in progress
A few minutes' walk away from the lake, could do with improved signage. The hotel's newness shows in its slightly inexperienced staff and lack of finishing touches in the room. However, comfortable and clean, with easy access to the lake and town.
Stayed 2 nights in Nov 2017
Response from Team Moti Mahal on 11 Apr 2018
Dear Guest, Thank you so much for your valuable feedback. We would like to welcome you back in your future visit to Pushkar. Thanks & Regards, Team Moti Mahal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização e a tradicional profissionalidade do Grupo TAJ, por si uma marca que nunca deixa a desejar.
Stayed 2 nights in Dec 2017
Response from Team Moti Mahal on 11 Apr 2018
Dear Guest, Thank you so much for your valuable feedback. We would like to welcome you back in your future visit to Pushkar. Thanks & Regards, Team Moti Mahal