Punta Negra Trip

Upon arrival we were greeted and shown around the property. The staff was amazing and the food was amazing.

Una linda experiencia las personas de cervicio muy amables exelente Cesilia hostess lindicima persona muy amable ,Arturo ,Daniela Rolando Gerrero muy atento Paulina Campos Victor Julio y Raul el Capitan y algunos otros que no recuerdo sus Nombres Quejqas no tengo de ninguna Indole muchas gracis por su hopitalidad Amparo Flores

The staff are incredible. I did not appreciate that not only was it a mix of all inclusive and non all inclusive, the all inclusive package had restrictions. For example, in the one bedroom suite had bottles labeled not included in all inclusive. Additionally, there were meal items not available without extra. Btw the micro aggressive means to get you to go to their timeshare pitch is annoying. They jack up massage prices and give you a discount if you go to the pitch. The joy of an all inclusive is that I don’t need to worry about such matters. As such, I have been to a fair number of all inclusive resorts - this experience is towards the bottom.

The good was exceptional. The staff was very polite and helpful at all times. The property provided lots of amenities that almost made you not want to leave the complex.

Very scenic views, we stayed in the north building. Food was delicious and room service was very convenient. Staff was very friendly. The ONLY thing we did not care for was the staff trying to "sell" things, although they say it's not selling. Check- in was about 20 minutes longer bc of the promoting of excursions and such, then they wanted us to come to breakfast the next morning for another promoting. What really upset my husband and I was when they called our room the next morning trying to "sell" again. Very tacky for such an upscale place.