Punta Colorada Beach

Beautiful ocean front room! Gabriel, our concierge...was absolutely wonderful!!! This was our 4th trip to the Krystal and it won't be the last! The staff is wonderful and helpful. Our housekeeper was excellent....the food is very good. Leombardo, our server was exceptional as always! Thank you to everyone for making our trip memorable and for being so very kind! .

Where to begin. So disappointed with this stay. We booked for a whole week with my family/children. Since the day we arrived there was NO AC working. To summit up Our entire stay was a hassle, being moved room after room total of 6 just me and my husband and small children and my adult children moved also room total room. Maintenance man would go check air with a thermometer insisting it was cooling but it was not .Unbearable so humid and strong smell of mold in the rooms. And pools nasty murky with algae and dirt floating around early mornings. That’s an ear/pink eye infestation waiting to happen..And on top of that food was horrible and frozen and reception area Never ever ever picks up phone. Ugh Will not be staying here again. PLEASE DO NOT STAY THERE. This was supposed to be relaxing calm stress free week.

Service is TOP TIER, the staff are so amazing and helpful. The rooms are literally spotless, super safe, comfortable, food is amazing and we just felt soo welcomed by everyone.