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Reviews of Holiday Inn Express Pune Pimpri, an IHG Hotel

3.5 out of 5
Holiday Inn Express Pune Pimpri, an IHG Hotel
Plot No. 2 CTS No. 5758 B Opp. Kamgar, Bhavan, Ambedkar Chowk,Pimpri Mharashtra, Pune, Maharashtra

Reviews

6.8
Rating 10 - Excellent. 11 out of 49 reviews" "
Rating 8 - Good. 16 out of 49 reviews" "
Rating 6 - Okay. 7 out of 49 reviews" "
Rating 4 - Poor. 7 out of 49 reviews" "
Rating 2 - Terrible. 8 out of 49 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ankush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for solo
Stayed 1 night in Jan 2024

10/10 Excellent

Rahul

Stayed 1 night in Dec 2023

10/10 Excellent

Rahul

Stayed 1 night in Dec 2023
Response from Ashish Kumar on 13 Dec 2023
Dear Rahul,Greetings from Holiday Inn Express, Pune Pimpri !Thankyou for rating us 10 out of 10 on Expedia. We would love to host you again,Thanks & Regards,Ashish Kumar

2/10 Terrible

PANKAJ

Stayed 1 night in Nov 2023

2/10 Terrible

sanjay

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
1st counter staff and Manager behavior not good.At the time of checking they try to cheat me. I my previous review I have mentioned very clearly what happens with me.
Stayed 3 nights in Aug 2023
Response from Ashish Kumar on 6 Aug 2023
Dear Sanjay,Greetings from Holiday Inn Express, Pune Pimpri !First of all accept my apology that we didn't met your acceptation. They had charged you for early check in. Later it was given comp as courtesy.Request you to kindly visit us again.Thanks & Regards,Ashsih Kumar

8/10 Good

Sumit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
NEEDS IMPROVEMENT
Overall experience is not good. some type of smell is there in the hotel. must use room freshner , VEG FOOD QUALITY & VARIETY must improve, not a proper buffet breakfast as well as Dinner. AC of rooms must be proper - I had changed 3 rooms in 2 days stay .
Stayed 2 nights in Jul 2023
Response from Ashish on 6 Aug 2023
Dear Sumit,Greetings from Holiday Inn Express, Pune Pimpri !Thanks for your valuable feedback. We had noted your feedback regarding veg food quality and AC of rooms.Request you to kindly visit us again.Thanks & regards,Ashish Kumar

2/10 Terrible

JAYJEET, Brooklyn Park

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water, no towels in the room when we arrived. We are 70 years old couple. When we arrived there was no help provided to carry our bags or carts. We finally checked out at 9 pm. Take our advice and don’t stay here. Staff is terrible. They provided no help whatsoever.
Stayed 1 night in May 2023
Response from Ashish Kumar on 8 May 2023
Dear Jayjeet,Thank you for taking time to share your experience with us.We are disappointed to learn that your overall stay was not up to the standard and experience which we would like to give to our guest. Please accept my sincere apology on the feedback with overall offerings.I certainly hope you can give us an opportunity to restore your faith in us and look forward to welcome you back in the future.RegardsAshish Kumar

4/10 Poor

Alex

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Terrible sewage stink coming across the whole hotel, expecially in rooms and lifts
Stayed 1 night in Mar 2023

10/10 Excellent

Raja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Ahmed

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Dec 2022
Response from Ashish Kumar on 13 Dec 2023
Dear Ahmed,Greetings from Holiday Inn Express, Pune Pimpri ! Thankyou for rating us 6 out of 10.We love to host you back again.Thanks & regards,Ashish Kumar

4/10 Poor

Samarjit

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only staff is good
Stayed 1 night in Sep 2022

2/10 Terrible

Rajneesh, Unity

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms were not clean enough. Rooms were small and tiny.
Stayed 1 night in Aug 2022

8/10 Good

MANISH

Stayed 1 night in Jun 2022

8/10 Good

Adnan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night.
We were doing a road trip and wanted to layover just for a night. So we choose this property. The rooms are pretty small but this is a express hotel so that is to be expected. But the condition and cleanliness was top noch. For the price and the fact that had to stay only the night this was the best option. And they included breakfast as well. Overall a great property if you are looking to stay a night or 2.
Stayed 1 night in Jan 2022

8/10 Good

Sharad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This was not the kind of Holiday Inn express i was expecting
Stayed 10 nights in Dec 2020
Response from Response from Team Holiday Inn Express Pune Pimpri on 8 Jan 2021
Dear Sir/Ma'am, Greetings for the day..!! Thank you for your review of your past stay with us. We are really sorry to hear that you had a disappointing experience during your stay with us. At IHG, we always aim to ensure every guest feels cared for, valued and respected and always appreciate hearing from our guests - including areas where we haven’t met our guests’ expectations. We have addressed your feedback with our team to avoid recurrence. Thank you again for your feedback and we hope you will consider staying with us again giving us with an opportunity to make your stay memorable with us . Best Regards Team Holiday Inn Express Pune Pimpri

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat,clean and functional as is to be expected from this budget chain of Holiday Inn Express.Rooms and bathrooms are small but that is also normal for this category of hotel.Hot breakfast with sufficient variety.Very good for business travellers on a budget.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Holiday Inn Express Pune Pimpri on 19 Jan 2020
Dear Mr. Guest, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your valuable Ratings. It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn Pimpri.
Very friendly Staff. Takes good care of the guest.
Stayed 1 night in Dec 2019
Response from Holiday Inn Express Pune Pimpri on 16 Dec 2019
Dear Mr. Maneesh, Greetings from Holiday Inn Express Pune Pimpri!! We would like to thank you for your review of your past stay with us. Thank you again for your feedback and we hope you will consider staying with us again giving us with an opportunity to make your stay memorable with us . Best Regards Team Holiday Inn Express Pune Pimpri

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
all is well but bathroom is not clean need proper cleaning
Stayed 1 night in Nov 2019
Response from Holiday Inn Express Pune Pimpri on 2 Dec 2019
Dear Guest, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your valuable ratings and the feedback. We sincerely apologies for the concern raised by you and we have made note of the feedback mentioned by you and we assure that we will take extra care in cleaning It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Holiday Inn Express Pune Pimpri on 25 Oct 2019
Dear Sir/Ma'am, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your valuable Ratings. It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

10/10 Excellent

JYOTI PRAKASH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great feeling it was a home away from home people were so welcoming and pleasing hats off to them - from warm welcome to reception along with service of nice food it was all great --even billing was very prompt -overall it was just great
Stayed 3 nights in Oct 2019
Response from Holiday Inn Express Pune Pimpri on 21 Oct 2019
Dear Mr. Prakash, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your excellent feedback and we pride ourselves on providing seamless service to our guests. We are so excited to hear the comments stating our overall services and warm hospitality extended by our staff. An appreciation note shall be shared with our staff . It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out. They extended the check out time that we needed.
Stayed 2 nights in Aug 2019
Response from Team Holiday Inn Express Pune Pimpri on 29 Aug 2019
Dear Sir/Ma'am, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your excellent feedback and we pride ourselves on providing seamless service to our guests. We are so excited to hear the comments stating our overall services and warm hospitality extended by us . It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are good. Only the toilet and bathroom are small.
Stayed 1 night in Aug 2019
Response from Team Holiday Inn Express Pune Pimpri on 29 Aug 2019
Dear Mr. Salunkhe, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your excellent feedback and we pride ourselves on providing seamless service to our guests. We are so excited to hear the comments stating our overall services and warm hospitality extended by us . It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

8/10 Good

Krishnakumar

Liked: Staff & service, amenities
During my check in I found hair in my bed linen & used tissues lying in bathroom
Stayed 1 night in Jul 2019
Response from Moushumi on 22 Jul 2019
Dear Mr. Krishnakumar, Greetings for the day..!! Thank you for your review of your past stay with us. We are really sorry to hear that you had a disappointing experience during your stay with us. At IHG, we always aim to ensure every guest feels cared for, valued and respected and always appreciate hearing from our guests - including areas where we haven’t met our guests’ expectations. We're very sorry that you had a disappointing experience with our housekeeping services. We have addressed your feedback with our team to avoid recurrence. Thank you again for your feedback and we hope you will consider staying with us again giving us with an opportunity to make your stay memorable with us . Best Regards Team Holiday Inn Express Pune Pimpri

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from moushumi on 15 Jul 2019
Dear Sir/Ma'am, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your feedback . It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Extremely small rooms and very congested . The breakfast always had something less in quantity and with staff standing there you still had to ask
Stayed 2 nights in Jul 2019
Response from Moushumi on 10 Jul 2019
Dear Sir/Ma'am, Greetings for the day..!! Thank you for your review of your past stay with us. We are really sorry to hear that you had a disappointing experience during your stay with us. At IHG, we always aim to ensure every guest feels cared for, valued and respected and always appreciate hearing from our guests - including areas where we haven’t met our guests’ expectations. We're very sorry that you had a disappointing experience with our room size & service. We have addressed your feedback with our team to avoid recurrence. Thank you again for your feedback and we hope you will consider staying with us again giving us with an opportunity to make your stay memorable with us . Best Regards Team Holiday Inn Express Pune Pimpri

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent maintenance. Rooms are too small. Limited options in food
Stayed 2 nights in Jun 2019
Response from Moushumi on 24 Jun 2019
Dear Sir/Ma'am, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your feedback . It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
First time stayed here , a new property Good compact rooms with perfect room amenities Breakfast area is little small , but worth for the tariff Perfect for business trips and for short stays
Stayed 1 night in May 2019
Response from moushumi on 18 May 2019
Dear Mr. Raja, Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your feedback . It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018
Response from Moushumi on 5 Feb 2019
Dear Kaataan, Greetings for the day..!! Thank you for your review of your past stay with us. We are really sorry to hear that you had a disappointing experience during your stay with us. At IHG, we always aim to ensure every guest feels cared for, valued and respected and always appreciate hearing from our guests - including areas where we haven’t met our guests’ expectations. We're very sorry that you had a disappointing experience with our housekeeping and maintenance services. We have addressed your feedback with our team to avoid recurrence. Thank you again for your feedback and we hope you will consider staying with us again giving us with an opportunity to make your stay memorable with us . Best Regards Team Holiday Inn Express Pune Pimpri

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2018
Response from moushumi on 5 Feb 2019
Dear Anonymous Greetings for the day..!! Thank you for your review of your past stay with us. We are really sorry to hear that you had an unhappy experience during your stay with us. At IHG, we always aim to ensure every guest feels cared for, valued and respected and always appreciate hearing from our guests - including areas where we haven’t met our guests’ expectations. We have addressed your feedback with our team to avoid recurrence. Thank you again for your feedback and we hope you will consider staying with us again giving us with an opportunity to make your stay memorable with us . Best Regards Team Holiday Inn Express Pune Pimpri

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Not good for comfortable loving people
Rooms and washroom are not spacious and lack of facilities
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Not a comfortable stay
Rooms were not spacious and washroom too so it was not comfortable at all. Room service is also below par.
Stayed 2 nights in Dec 2017

8/10 Good

Sen, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel. Rooms are small.
At the price of 2K with breakfast , i would prefer staying in similar hotels. Clean/smart/moder. However on a twin sharing going to be tough. Breakfast was very good and staff are friendly.
Stayed 1 night in Nov 2017
Response from moushumi on 5 Feb 2019
Dear Mr. Sen Greetings for the day from Holiday Inn Express Pune Pimpri..!! Thank you so very much for your excellent feedback and we pride ourselves on providing seamless service to our guests. We are so excited to hear the comments stating our overall services and warm hospitality extended by our staff. An appreciation note shall be shared with our staff . It was indeed a pleasure to have you stay with us. We'd love to host your next visit at our hotel. Best Regards Team Holiday Inn Express Pune Pimpri

2/10 Terrible

anonymous, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst mangement and staff
The way manager and staff talk are very rude its like you pay but they own you Worst experience felt like insulted

2/10 Terrible

Wanderlust , Pune

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Expereince
Booked the hotel thinking it would be comfortable, since it's an Accor brand. However, the room's structure is pathetic. Very small dingy rooms, people can die of suffocation. Breakfast too wasnt good at all. Will never recommend it to anybody.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ujala

Disliked: Staff & service, property conditions & facilities, room comfort
rooms very small family room given to us for 3 people can only take one person.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
For Sleep it is good but no service at all

10/10 Excellent

Gaurav, Lucknow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
Awesome

10/10 Excellent

Karan Rambhia, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value For Money
Fantastic

6/10 Okay

Verified traveller

Disliked: Room comfort
Rooms too small. Food not up to mark. Not value for money.

8/10 Good

Brijesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cozy stay, good food, small but clean rooms.

6/10 Okay

PK, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Confusing location
- Hard to locate given that it is not present on Google maps - Bunk bed had no protection from bottom - Staff was not even aware of booking made through Expedia - Insufficient breakfast choice

8/10 Good

Chih-Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017