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Overview of Meritas Countryside Resort - Lonavala

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  • Classic Room

    3.8/5 guest room rating

    Room amenities

    • 240 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Room

    4.2/5 guest room rating

    Room amenities

    • 180 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Room

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
4.1
Very good
Rating 5 - Excellent. 38 out of 82 reviews
5 - Excellent 46%
Rating 4 - Good. 26 out of 82 reviews
4 - Good 32%
Rating 3 - Okay. 8 out of 82 reviews
3 - Okay 10%
Rating 2 - Poor. 6 out of 82 reviews
2 - Poor 7%
Rating 1 - Terrible. 4 out of 82 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Interior is good, however adequate training needs to be given to the Manager at Reception as he was boy aware of the check out timings. In the email it was mentioned 12 noon but he was constantly insisting to check out at 11 am. When we showed the email, then he said ok. This is an Integrity issue. Also, service is very slow. After calling twice we then get the room service. Property ambience is good but it has been made more conjusted. Pool is not properly maintained
Stayed 1 night in Jan 2020

2/5 Poor

Stayed 1 night in Jul 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience and Value for money
Very neat and clean property. Child friendly.The resort was like a small home kind of which has everything which you want to relax on holiday, good swiming pool, a good restaurants and very courteous staff, specially the staff of resturant was owsom.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family and small children, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet ambience. The staff were very helpful.Food was good. The bathrooms did not have towels or tiisue when we checked in. But,after request it was provided regularly.
Stayed 2 nights in Nov 2019

3/5 Okay

Stayed 1 night in Nov 2019

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